We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

BEST WESTERN Seraphine Kensington Olympia Hotel

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
BEST WESTERN Seraphine Kensington Olympia Hotel
BEST WESTERN Seraphine Kensington Olympia Hotel
Panoramas (6)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

390 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for BEST WESTERN Seraphine Kensington Olympia Hotel
See the most recent reviews
Showing 274: English reviews
Toronto, Canada
Reviewed 9 October 2016

Overall, we were happy with this place. The room is very small but on the plus side the bathroom is huge, bright and clean with a very powerful shower head. The hotel and the room don't look fancy at all but the location is really good. Like a lot of other hotels, it is very easy to hear the noise...

 Report
Helpful?
Thank L0ve2TravelCanada
LIMLondon, Manager at BEST WESTERN Seraphine Kensington Olympia Hotel, responded to this review

Dear Guest, Thank you for staying at our Hotel and for leaving a review. We are very happy to hear that you enjoyed your stay with us and that the room were comfortable and clean. However, we do sincerely apologize for any inconvenience you may have had during your stay with us. We will definitely use your feedback for improvments....

Brisbane, Australia
Reviewed 28 September 2016

Review collected in partnership with Amoma.com
 Report
Helpful?
Thank Jason D
LIMLondon, Manager at BEST WESTERN Seraphine Kensington Olympia Hotel, responded to this review

Ottawa, Canada
Reviewed 15 September 2016 via mobile

Had a great one night stay on a short business trip. Room is small, but comfortable... Slept well. Breakfast is basic but filling. Great location for walking and exploring. Would not hesitate to go again.

 Report
Helpful?
Thank a_night_here
LIMLondon, Manager at BEST WESTERN Seraphine Kensington Olympia Hotel, responded to this review

Dear Guest, Thank you for staying at Best Western Seraphine Kensington Olympia hotel and for your review. We are very pleased to see that you enjoyed your stay with us and that our service met your expectation. We hope to see you soon and welcome you back at our hotel. Warm regards Management Team

Sofia, Bulgaria
Reviewed 10 September 2016

I stayed at the Seraphine Kensington hotel back in June, visiting London for business. "Small" is the word that describes everything about this hotel... The cab driver had a hard time finding the place due to the tiny Best Western sign hardly noticeable from the street. The layout of the hotel interior is super odd - stairs going up then...

 Report
Helpful?
Thank AlexandraYankulova
LIMLondon, General Manager at BEST WESTERN Seraphine Kensington Olympia Hotel, responded to this review

Dear Guest Thank you for staying at our hotel and leaving a review. We will take your review into consideration and we will use it for improvements. Please note, the fire alarm come from Nando's restaurant downstairs and it was not hotels fault. However, we do sincerely apologize for any inconvenience you may have had during your stay with us....

Tunbridge Wells, United Kingdom
Reviewed 2 September 2016

Review collected in partnership with Amoma.com
 Report
Helpful?
Thank Kris R
LIMLondon, General Manager at BEST WESTERN Seraphine Kensington Olympia Hotel, responded to this review

Reviewed 18 August 2016 via mobile

I stayed at this hotel for one night and that was enough. Upon arrival the hotel seemed perfect it was small and in the right location however, staff were not overly welcoming and seemed to just be rushing to check us in even though we were the only ones there. The lift was explained to us in the most complicated...

 Report
Helpful?
Thank Paige T
LIMLondon, General Manager at BEST WESTERN Seraphine Kensington Olympia Hotel, responded to this review

Dear Guest Thank you for staying at our hotel and for your review. I am really sorry if we did not meet your expectation this time. To be honest we are extending our hotel for 5 rooms and the smell it could have came from the extension or Nandos restaurant which is on the ground floor. We always make sure...

Palma de Mallorca, Spain
Reviewed 14 August 2016

Poor quality rooms, terrible bathroom all rusty , shower sprinkling the whole bathroom, sheets too small for bed , no wifi even afterasing 10 times ...endless list of no go. We arrived for the graduation of our daughter who lives near by, Already the room was very small , couldnt even walk around the bed yet put a suitcase somewhere,...

 Report
Helpful?
1Thank vivian3108
LIMLondon, Manager at BEST WESTERN Seraphine Kensington Olympia Hotel, responded to this review

Dear Guest Thank you for staying at our hotel and leaving a review. we will take your review into consideration and we will use it for improvements. We apologize that the hotel did not meet your expected standards but we will definitely use your feedback for improvements. Kind Regards Management Team

Birmingham
Reviewed 12 August 2016

2nd visit to this hotel. Rooms are small however they are clean and comfortable, WiFi and a basic breakfast is included, the staff were friendly and welcoming. Kensington high Street tube is 5 minutes walk away. We will return.

 Report
Helpful?
Thank sayxs
LIMLondon, Manager at BEST WESTERN Seraphine Kensington Olympia Hotel, responded to this review

Dear Guest, Thank you for staying at our Hotel and for leaving a review. We are very happy to hear that you enjoyed your stay with us and that the room were comfortable and clean. I will forward your comments to the management regarding the staff being friendly and welcoming so that they can be rewarded for their effort to...

Reviewed 3 August 2016 via mobile

I booked this room for an overnight stay in London as it was convenient for where I was visiting. My single room as small, but well presented and contained toiletries and a decent shower... A must have! It was just a room to sleep in and worked well and the breakfast was a bonus too!

 Report
Helpful?
Thank Ellie H
LIMLondon, Manager at BEST WESTERN Seraphine Kensington Olympia Hotel, responded to this review

Dear Guest We are happy to know that your stay with us was satisfactory and that our hotel was close to the places you wanted to go. We are investing and doing more improvements at the hotel and hopefully next time you came to stay with us your stay would be a wonder stay. Hoping to see you again soon...

Azambuja, Portugal
Reviewed 31 July 2016

The hotel was clean. The rooms were relatively small (as expected of a hotel in this area of London) but well-equipped. There are elevators to help people with disabilities or large luggage.There were a couple of minor issues with a lock and a light bulb, but they were quickly solved. We stayed as a group of 17 on a field...

 Report
Helpful?
Thank humber2lopes
LIMLondon, Manager at BEST WESTERN Seraphine Kensington Olympia Hotel, responded to this review

Dear Guest Thank you for your review, we are happy that your stay with us was OK and that the facilitates of the hotel, the service and the staff were amazing for you and your group. Your comments encourages us to do more and make sure your stay with us is always great Hopefully we will see you soon again...

271 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (87)
Viewed
Bathroom (14)
Viewed
Room/Suite (31)
Viewed
Hotel & Grounds (16)
Viewed
View from Room (5)
Viewed
Other (21)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (157)
Viewed
Amenities (14)
Viewed
Double Deluxe Room (31)
Viewed
Double Room (29)
Viewed
Junior Suite (36)
Viewed
Dining (24)
Viewed
The Hotel (23)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (27)
Viewed
Hotel & Grounds (2)
Viewed
Room/Suite (3)
Viewed
Other (22)
Check In Check Out
Hotels you might also like...
Travellers also viewed these London hotels
South Kensington
Seraphine London Kensington Gardens
Hammersmith / Fulham
BEST WESTERN PLUS Seraphine Hammersmith Hotel
South Kensington
BEST WESTERN The Cromwell
BEST WESTERN The Cromwell
#593 of 1,089 in London
1,222 reviews
Show Prices
Show Prices
Show Prices
South Kensington
BEST WESTERN Burns Hotel Kensington
Earls Court
Best Western Boltons Hotel London Kensington
Pimlico
BEST WESTERN Corona
BEST WESTERN Corona
#535 of 1,089 in London
706 reviews
Show Prices
Show Prices
Show Prices

Staying in South Kensington

Neighbourhood Profile
South Kensington
With its ivied mews, row upon row of Poppins-esque white washed mansions, and placid garden squares, it's easy to see the charms of South Kensington. And with superb access to Hyde Park, Holland Park and Kensington Gardens, as well as the largely child-friendly and mostly free Museum Quarter (not to mention more major attractions like Royal Albert Hall) such charms are easy to make the most of. As welcoming and cosmopolitan as it is reserved and residential, South Kensington is always a hit with visitors.
Explore this neighbourhood

Amenities

Highlights
  • Breakfast included
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
Official Description (provided by the hotel)
Ideally located on High Street Kensington, just a few minutes’ walk from the High Street Kensington Tube Station, this modern, intimate chic hotel overlooks Holland Park and is in the vicinity of Kensington Palace and Gardens and is the perfect choice for either a pleasurable few days holiday or short business trip. In the surrounding area of the hotel one can find stylish shops, bars and restaurants. Art galleries, the Natural History and Science Museums, Hyde Park, Buckingham Palace and The Royal Albert Hall are just a few of the many attractions which are located within walking distance of the hotel. The hotel is very close to Olympia and Earl’s Court Exhibition Centres. All guests staying at the hotel get free entrance to the Connoisseur Casino, which is located near the hotel. All our rooms, which are all individually designed, offer the ultimate facilities that one would expect from a hotel of this quality. All rooms have complimentary High Speed Internet access and WIFI, laptop size safe deposit box, full en-suite facilities with bath or shower, IPOD docking system, TV Entertainment system, Tea & Coffee Making facilities, air conditioning, telephone, triple glazed windows, desk, electronic door locking, opening windows and hair dryer. ... more   less 

Additional Information about BEST WESTERN Seraphine Kensington Olympia Hotel

Address: 225 Kensington High Street | Kensington, London W8 6SA, England
Region: United Kingdom > England > London > South Kensington
Price Range: $158 - $275 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — BEST WESTERN Seraphine Kensington Olympia Hotel 4*
Number of rooms: 17
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Travelocity and Agoda so you can book your BEST WESTERN Seraphine Kensington Olympia Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Seraphine Kensington Olympia Hotel staff and other travellers.
9 questions
Ask a question
Windsor, Canada
Millersville
over a year ago
Melbourne, Australia
over a year ago
Limassol
over a year ago

See all questions (9)

Questions? Get answers from BEST WESTERN Seraphine Kensington Olympia Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If struggling to find it look for the Nando's.... front door is to the left!”
 of 5 bubbles nicolenescarr, 1 Feb 2017 | Read review
“rooms on side are really quiet”
 of 5 bubbles nasosm2016, 30 Jan 2017 | Read review
“Dont choose a room !!!”
 of 5 bubbles vivian3108, 14 Aug 2016 | Read review
“Corner/front rooms have good views to the main street.”
 of 5 bubbles humber2lopes, 31 Jul 2016 | Read review
“Check your reservation before you travel”
 of 5 bubbles 842ruthn, 10 Jul 2016 | Read review
5 of 5