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    Best Western Seraphine Kensington Olympia Hotel

    225 Kensington High Street, London W8 6SA, England
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    Oct 29 Oct 30
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    US$91US$110
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    Traveller (108)
    Room & Suite (143)
    Dining (24)
    Overview
    • Excellent22%
    • Very good42%
    • Average22%
    • Poor9%
    • Terrible5%
    Travellers talk about
    Free Wifi
    Breakfast included
    Air Conditioning
    Non-Smoking Hotel
    Multilingual Staff
    Dry Cleaning
    Housekeeping
    Free Parking
    4.0 Star Hotel
    All hotel details
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    Oct 29Oct 30
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    1 room, 2 adults, 0 children
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      US$91
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      US$108
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      US$108
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    Write a Review
    Reviews (444)
    There are newer reviews for Best Western Seraphine Kensington Olympia Hotel
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    71 - 75 of 311 reviews

    Reviewed 2 July 2016

    We visited London in May, and stayed at Best Western Seraphine Kensington Olympia Hotel. Despite Best Western is a chain, it had the feel of a small European hotel, and we loved it. The decor isn't upscale but it's clean, funkily decorated, and we enjoyed...More

    Thank Vallerie M
    Response from LIMLondon, Manager at Best Western Seraphine Kensington Olympia HotelResponded 13 July 2016

    Dear Guest, We were very happy when we read your comments about your stay at Best Western Seraphine Kensington Olympia Hotel. You have made us feel good and happy that you had enjoyable stay with us. This comments will encourage us to do more and...More

    Reviewed 22 June 2016 via mobile

    Horrible hotel, reception staff barely looked at us when we checked in! There no smiley faces. It's meant to be 4 star. I'd be hard pushed to give it a 3 star. I paid extra for an executive double room for a bit more space...More

    1  Thank scott e
    Response from LIMLondon, Manager at Best Western Seraphine Kensington Olympia HotelResponded 27 June 2016

    Dear Guest Thank you for your stay at Best Western Seraphine Kensington. We are very sorry that your experience at our hotel did not reach your standards. We will take your review for consideration and try make improvements for the future. Regards Management Team

    Reviewed 3 June 2016

    Very small rooms, however the guest relations man Armit was absolutely fantastic! So helpful made our stay a delight what a gem for the hotel keep up the fantastic work There are two hotels with the same name on the same street which was confusing...More

    Thank Samantha W
    Response from LIMLondon, Manager at Best Western Seraphine Kensington Olympia HotelResponded 20 June 2016

    Dear Guest Thank you for staying at our Hotel, we do really appreciated. Please note our rooms comply with Best Western standards and they have got everything you need. However, we are sorry if we did not meet your expectation this time. Best Regards Hotel...More

    Reviewed 30 May 2016

    More

    Review collected in partnership with Best Western GB
    Thank Richard L
    Response from LIMLondon, Manager at Best Western Seraphine Kensington Olympia HotelResponded 1 June 2016

    More

    Reviewed 24 May 2016

    Location is excellent - Kensington High Street - great for shopping - close to the Albert Hall and Hyde Park. Very small room and you either have to suffer the heat or the noise of the aircon all night. The place needs a good clean...More

    Thank stallion20000
    Response from LIMLondon, Manager at Best Western Seraphine Kensington Olympia HotelResponded 25 May 2016

    Dear Guest Thank you for your comments, we really appreciate your feedback and we always try to improve our service as best as we can. Please note, our hotel is 15 min from Royal Albert Hall and 30 walk to Hyde Park. I hope you...More

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    About
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Hotel Amenities
    • Breakfast included
    • Dry Cleaning
    • Laundry Service
    • Multilingual Staff
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    Details
    • Price range
    • US$113 - US$213 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Smoking rooms available
    • Number of rooms
    • 40
    • Reservation Options
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    • Location
    • United Kingdom >
    • England >
    • London >
    • Kensington and Hyde Park
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    Traveller (108)
    Room & Suite (143)
    Dining (24)
    Hotel & Grounds (95)
    Bathroom (16)
    Nearby
    Sponsored by:
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    .46 km away
     
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    .41 km away
     
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    1,449 reviews
    .71 km away
     
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    Nearby Restaurants
    Kitchen W8
    735 reviews
    .06 km away
    Balans Soho Society - Kensington
    398 reviews
    .14 km away
    Sticky Fingers
    1,386 reviews
    .04 km away
    Princess Victoria Kensington
    245 reviews
    .16 km away
    Nearby Attractions
    Leighton House Museum and Art Gallery
    556 reviews
    .40 km away
    The Roof Gardens
    402 reviews
    .43 km away
    Kensington High Street
    188 reviews
    .37 km away
    The Design Museum
    439 reviews
    .15 km away
    Ask a question
    Questions & Answers
    Tara P
    2 June 2017|
    AnswerShow all 5 answers
    Response from Ronnie C | Property representative |
    Yes of course and we look forward to welcome you . regards ronnie
    0
    Votes
    des h
    18 May 2017|
    Answer
    Response from nsalinas2017 | Reviewed this property |
    You walk next door and eat there. Who said anything about a kitchen or bar? It was what I thought about this hotel. Good place and food for the night.
    0
    Votes
    kerry452
    14 March 2017|
    AnswerShow all 4 answers
    Response from Ronnie C | Property representative |
    Dear Guest Thank you for your enquiry and the earliest check in will be 2 pm but in case we do have the availability we will be happy to check you earlier. Regards Ronnie
    0
    Votes
    Room Tips
    "The tip is don't use this 'hotel', its too dear for what it offers."
    Read review
    "Request for rooms near the front desk for stronger wifi."
    Read review
    "Ask for one over looking the side street"
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    "Book a different hotel."
    Read review
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