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Stayed at St Pancras at the weekend with friends, from lovely young man at reception who was very helpful to the beautiful room and great meal in Booking Office with entertainment. The staff had a smile on their faces and couldn’t do enough to help,...More
My partner and I were heading to Paris on the Eurostar and decided to stay at the Renaissance St. Pancras as it is connected to St. Pancras station from which the Eurostar leaves. In fact, from hotel lobby to Eurostar checkin is a 5 minute...More
So do looking forward to this before boarding Eurostar to Brugge. Called in at 11 and ordered coffee and bacon sandwiches..... after finishing the coffee the sandwiches arrived ....,, they were stone cold.
I explained to the waitress and she took them away. I assumed...More
2 Thank Magpie410
Response from Anne L, General Manager at St. Pancras Renaissance Hotel LondonResponded yesterday
Thank you for having taken the time to share your recent experience with us.
We are priding ourselves of the highest standards of service and in particular caring and genuine approach to our guests enquiries.
Therefore, I would like to sincerely apologize for...More
After returning on a evening flight from Dubai we decided to have a night in London before getting the train home the next day. We’ve passed this Hotel so many times and thought it would be amazing to stay here.
I’m so glad we did,...More
This is a brilliant property in an excellent location. The hotel retains its old elegant charm and yet also throws off a modern vibe. Great access to the tube, excellent food, and a very friendly and efficient staff make this one of the best hotels...More