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St. Pancras Renaissance Hotel London

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#201 of 1,080 Hotels in London
Certificate of Excellence
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2,965 Reviews from our TripAdvisor Community

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Showing 2,805: English reviews
Hong Kong, China
Reviewed 9 May 2015 via mobile

Stayed here for 4 nights. Having stayed here before, I knew although this is a 5 star hotel, the services and the rooms are not really comparable to other 5-star hotels such as Mandarin Oriental, Rosewood Hotel or the Four Seasons but they are good. Everyone was very nice and polite all along. When asked where the gym was a...

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3Thank Biz_Traveller008
Gareth B, General Manager at St. Pancras Renaissance Hotel London, responded to this review

Thank you very much for taking the time to provide this feedback. I would very much appreciate the opportunity to learn more about your experience with us. Should you be open to discussing further, please contact our Front Office Manager on marcin.jeruzal@renaissancehotels.com. Thanks again for your comments and I do hope to hear from you soon.

Orange, California
Reviewed 7 May 2015

an absolutely delightful one night stay at the St Pancras Renaissance hotel on our way through from the New Forest to France on the Eurostar, I am really glad to have booked this, both my wife and I really enjoyed our one night's stay and we'd happily use this as the base to do a future visit to London. My...

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2Thank itstheflyingdutchman
Gareth B, General Manager at St. Pancras Renaissance Hotel London, responded to this review

Thank you for these fantastic comments! I am happy to hear you enjoyed your recent stay with us. As you say, for those travelling on to Continental Europe via Eurostar, the hotel couldn't be better located! I am pleased to hear you felt the upgrade was worthwhile and were able to make the most of the complimentary services in the...

Newby Bridge, United Kingdom
Reviewed 4 May 2015

A charming and luxurious hotel slap bang in the middle of London. Staff were fantastic, the food excellent, and the rooms immaculately clean, well presented, and very comfortable. Would highly recommend.

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Thank SLancaster2011
Gareth B, General Manager at St. Pancras Renaissance Hotel London, responded to this review

Thank you so much for this wonderful feedback! Great to hear you enjoyed your recent stay with us and were so impressed by all aspects of the hotel. I do hope to welcome you back again soon.

Essex
Reviewed 4 May 2015 via mobile

We booked a stay in this hotel for a special birthday celebration. Whilst the staff were very friendly, and it was really nice to how the station had been changed into a hotel, the actual room was disappointing for the cost. It was not as luxurious as expected - so we left feeling that we had overpaid for the stay.

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3Thank Jane2012Essex
Gareth B, General Manager at St. Pancras Renaissance Hotel London, responded to this review

Thank you for taking the time to provide this feedback. Whilst I am pleased to hear you were interested in the hotel's history and were impressed by the level of service provided by the team, I am of course disappointed to read your comments regarding the price. We are proud to offer a unique product and service that offers great...

Paris, Ile-de-France, France
Reviewed 4 May 2015

Myself and a few girlfriends stayed here for my hen do and had an absolutely fantastic experience in this hotel! We requested an adjoining room which they were happy to take care of for us at check in. The staff were so incredibly hospitable and professional, anything we asked they were always taking care of and really looked after us...

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Thank Heather B
Gareth B, General Manager at St. Pancras Renaissance Hotel London, responded to this review

Thank you for this great feedback. I am happy to hear you and the Hens enjoyed their recent stay with us! Great to read your comments in regards to the team and pleased to learn you were able to make the most of the spa. Thanks again for your comments and I do hope to welcome you back again soon.

Orlando
Reviewed 4 May 2015

In my top five list of hotels. Stay on the club level and have access to the Chambers club. Our room had 20 foot ceilings and all the amenities you could ask for. The location which is the St. Pancras train station makes catching a train to the continent a snap. You go downstairs and you are there. Service was...

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Thank flannelmouth
Gareth B, General Manager at St. Pancras Renaissance Hotel London, responded to this review

Thank you for this great feedback! I am pleased to hear you enjoyed your recent stay with us and were especially impressed by the location. You may be interested to know that we offer a complimentary VIP Eurostar Transfer service to all guests staying in Chambers. This exclusive service, provides a seamless service from seat to suite (or vice versa)...

Hillsborough, New Jersey
Reviewed 4 May 2015

We stayed at the St Pancras Hotel in April, I booked on Points. My wife and I had a great stay, I will definitely stay here again. I have stayed at most of the Marriott Chain hotels in London, I think this is my favorite. The location is great, plenty of access to the rest of the center of London....

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Thank Tim F
Gareth B, General Manager at St. Pancras Renaissance Hotel London, responded to this review

Thank you for this wonderful feedback. I am happy to hear you enjoyed your recent stay with us and consider St Pancras to be your favourite Marriott hotel in London. Great to hear you were able to explore the Magna Carta exhibition; we are very excited to be located next door to the British Library, and mere minutes from the...

Reviewed 4 May 2015 via mobile

I took my other half here for her fortieth birthday: the room with a king sized bed was clean and comfortable, the service was excellent, and the location can't be bettered. Where I found room for improvement was the following: they took an exceptionally high deposit for any extras (£300 for a £600 stay) and items like WiFi were also...

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Thank Christian D
Gareth B, General Manager at St. Pancras Renaissance Hotel London, responded to this review

Thank you for these kind comments. I am pleased to hear you enjoyed your recent stay and were especially impressed by the level of service provided by the team. We do take a £100 a night authorisation on check in to allow for any extra amenities guest may want to enjoy during their stay...such as the mini bar or signing...

London, United Kingdom
Reviewed 4 May 2015

This was our first stay - and we will be back. The hotel is very comfortable and the staff really exceptional. Our room was spotlessly clean with a super-comfy bed, bedding and linen. Sound proofing is amazing - we felt we were the only people on the corridor (we weren't). The pool area is very stylish, though small.

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Thank JohnUK
Gareth B, General Manager at St. Pancras Renaissance Hotel London, responded to this review

Thank you for this fantastic feedback! I am delighted to hear you enjoyed your recent stay and thought the level of service provided by the team was exceptional. Thanks again for your comments and I look forward to welcoming you back again very soon!

Ontario
Reviewed 3 May 2015

This was our first trip to London just prior to taking the train from England to the Netherlands. The St. Pancras Renaissance hotel is located at the St. Pancras train yards, an excellent location for anyone traveling by train and also a decent location if arriving by plane as there are trains that will take you from Heathrow or Gatwick...

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1Thank arbsel
Gareth B, General Manager at St. Pancras Renaissance Hotel London, responded to this review

Thank you for this great feedback. I am so pleased to hear you enjoyed your recent stay. As you say, we are perfectly located for those travelling by Eurostar, train or tube. As well as being one of the most exciting new neighbourhoods in London, King's Cross, is also considered the best connected transport hub in Europe. Thanks again for...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Internet
  • Spa
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
The Booking Office
The Booking Office
Cuisines: Bar, European, British
Hansom Lounge
Hansom Lounge
Cuisines: British
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
Official Description (provided by the hotel)
Hailed as London's most romantic building, the St Pancras Renaissance Hotel is widely recognised as one of city's greatest Victorian landmarks. The 245-room hotel now boasts not only one of the most majestic staircases in Britain, but two bars & restaurants, a spa, a gentleman's grooming salon as well as some of the largest and most beautiful suites in the city. Our 5 star hotel is located at St Pancras International Station and is brimming with a fairytale facade that Sir George Gilbert Scott fashioned for the Midland Grand. Our hotel earns the ability to exceed every expectation while blending Victorian splendor with modern style and service. ... more   less 

Additional Information about St. Pancras Renaissance Hotel London

Address: Euston Road, London NW1 2AR, England (Formerly St. Pancras Renaissance London Hotel)
Region: United Kingdom > England > London
Price Range: $345 - $621 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — St. Pancras Renaissance Hotel London 5*
Number of rooms: 245
Reservation Options:
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Hotel Style:
#45 Spa Hotel in London
#136 Business Hotel in London
#151 Luxury Hotel in London
#195 Romantic Hotel in London
#202 Family Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from St. Pancras Renaissance Hotel London staff and other travellers.
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Winnipeg Canada

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“As far as I know they are all ok.”
 of 5 bubbles 679nicks, 13 Jan 2017 | Read review
“Face away from the road.”
 of 5 bubbles Renewalsh, 10 Jan 2017 | Read review
“Some rooms look into St Pancras which we thought was a nice touch to watch the world go but and see the Eurostar”
 of 5 bubbles neilgibson80, 6 Jan 2017 | Read review
“Stay in Old renovated block”
 of 5 bubbles RajnishPathak, 5 Jan 2017 | Read review
“Get a suite - worth it.”
 of 5 bubbles kittrdg, 5 Jan 2017 | Read review
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