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St. Pancras Renaissance Hotel London

Renaissance HotelsUS$239*
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#201 of 1,089 Hotels in London
Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
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3,121 Reviews from our TripAdvisor Community

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There are newer reviews for St. Pancras Renaissance Hotel London
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Showing 2,949: English reviews
Bothell, Washington
Reviewed 2 weeks ago

Stayed 5 nights in early April and have stayed here a number of times in the past. Always a wonderful experience. Viktoria & Alex in reception were friendly and efficient. My room was comfortable, clean and quiet. All staff were very helpful and professional. In particular, Andrea & Alina in the Chambers Club were exceptional - they really made me...

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Helpful?
Thank duchessoflondon
Anne L, General Manager at St. Pancras Renaissance Hotel London, responded to this review

Dear duchessoflondon, Thank you for having taken the time to review your last stay on TripAdvisor. I am overjoyed to see your comments about our team members and the service provided. We do take great pride in delivering friendly and personable service and I am delighted to see that your stay has been a success! We are looking forward to...

Oakland, California
Reviewed 2 weeks ago

Our daughter goes to college in London, and my wife and I visited for a "parents week." We had plans to travel to Amsterdam on the Eurostar and decided to give this property a try. Having previously read reviews on the Barlow Wing, we opted for two nights in a Junior Chambers Suite. It’s price point is significantly higher but...

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1Thank RH0s
Anne L, General Manager at St. Pancras Renaissance Hotel London, responded to this review

Dear RH0s, Thank you for you recent review on TripAdvisor. What a fabulous idea to visit your daughter in London during the weekend and combine a journey to Amsterdam as well! I hope you enjoyed all aspects of your trip and am delighted to see that we made your stay with us a success. We hope you will manage to...

Dublin
Reviewed 2 weeks ago

Probably the best service I've experienced in a hotel. Obviously it's a beautiful building but what truly sets it apart is the service. Every representative of the hotel we encountered were excellent ambassadors and went out of their way to provide a top class service. Special mention to the staff in the Club Quarters who truly provide a wonderful experience...

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Helpful?
Thank PlatesXI
Anne L, General Manager at St. Pancras Renaissance Hotel London, responded to this review

Dear PlatesXI, Thank you for having taken the time to share your recent experience with us. I am delighted to see that you have enjoyed your stay with us and am in particular glad to see your comments about our team members having looked after you and make you feel most comfortable which they have taken great pride in doing...

Dunstable, United Kingdom
Reviewed 2 weeks ago

The new annex is like a Premier Inn and not much different in price. The location is ideal for catching the early morning Eurostar to Avignon, so despite poor service last time (our luggage was left unattended in the foyer) we booked again. On arrival we were ignored by the receptionist who walked away leaving us just standing there. After...

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Helpful?
Thank RetiredEngineer600
Anne L, Guest Relations Manager at St. Pancras Renaissance Hotel London, responded to this review

Dear RetiredEngineer600, Thank you for your review on TripAdvisor and sharing your recent visit with us. First and foremost I would like to sincerely apologize for the challenges you have experienced during your last stay with us. With no doubt reading your review it appears that we clearly did fall short on some of our service touch points during your...

New York City, New York
Reviewed 2 weeks ago via mobile

The second time was even better than the first! We have stayed at the St Pancras three years ago. This stay was even better than our last stay. The level of service is unbelievable. Peter at reception, was able to help us with every issue we encountered during our stay. The same could be said for all the people at...

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1Thank EyeForTravel1
Anne L, General Manager at St. Pancras Renaissance Hotel London, responded to this review

Dear EyeForTravel1, Thank you for having taken the time to share your recent experience with us. We loved welcoming you back to the hotel and ensure you are well looked after by our teams during your stay in London. I thoroughly enjoyed reading your feedback about your encounters with the Chambers Club and Peter from our Navigator team, who are...

Solihull uk
Reviewed 2 weeks ago

I find this quite hard to right as normally having researched hotels before I go, and having stayed at most of the 5* Marriotts in London I found this experience disappointing. Firstly let me say that the hotel is a beautiful historic building and very clean as you would expect from this class of Marriott hotel. We stayed here just...

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Helpful?
Thank Bab5y
Anne L, General Manager at St. Pancras Renaissance Hotel London, responded to this review

Dear Bab5y, Thank you for having taken the time to share your recent experience on TripAdvisor. Whilst I am delighted to see that you found the building itself and cleanliness up to your expectations, I am of course very disappointed to read your comments about the difficulties you received upon arrival. We would like to sincerely apologize and I can...

County Dublin, Ireland
Reviewed 2 weeks ago

This Renaissance Hotel is superb and I recommend everyone to stay here, after my stay it became one of my favourite hotels. The hotel's a London landmark and the building is spectacular, the history of the building and it's restoration is fantastic. The Location of the Hotel couldn't be much better if you plan to see the sites of London....

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2Thank Fitnessworldexplorer
Anne L, General Manager at St. Pancras Renaissance Hotel London, responded to this review

Dear FitnessWorldExplorer, Thank you for having taken the time to share your wonderful review with us. I can see that you had the chance to explore most of our hotel and am delighted to see that your stay has been a success on all levels. We do also love having the view on the platform and have a relaxing breakfast...

Cambridge, United Kingdom
Reviewed 2 weeks ago

Arrived at 1pm to have lunch in the restaurant, did the initial check-in but fully understood room not available until 3pm earliest. Retrieved key at 3pm and warned upfront that the room had a view of the station roof. This was unacceptable to me given they presumably had a number of rooms they could have allocated to us as we...

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Helpful?
Thank StaceyAM
Anne L, General Manager at St. Pancras Renaissance Hotel London, responded to this review

Thank you very much for taking the time to post a review on TripAdvisor following your recent stay with us at the St. Pancras Renaissance Hotel. Please accept our apologies that your stay did not meet your expectations due to the challenges you experienced. The points you have mentioned are disappointing to read and are not typical of the standards...

Reviewed 2 weeks ago via mobile

As someone who lives in London, I like finding places to meet friends or work colleagues in that has appropriate settings. The reception area, which is in an atrium is one such place, located at the St Pancras Renaissance Hotel off of Euston Road (near the Eurostar), in one of the most stunning 'Grade A' listed buildings in London. While...

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Helpful?
Thank Katherine T
Anne L, General Manager at St. Pancras Renaissance Hotel London, responded to this review

Dear Katherine, Thank you for your review about your recent visit on TripAdvisor. Its great to see that you enjoyed the atmosphere, cakes and teas in the Hansom Lounge and have also had the chance to try some of our cocktail creations! Hopefully we may welcome you back soon! Yours sincerely,

Venice, Italy
Reviewed 2 weeks ago

We have just had the most amazing three days at this fantastic hotel. We used the hotel to host our wedding and could not have made a better choice. Craig (our wedding planner) was professional, charming and an absolute dream to work with from start to finish. Having landed at the hotel with 30 odd friends and family we anticipated...

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1Thank pbartlett2017
Anne L, General Manager at St. Pancras Renaissance Hotel London, responded to this review

Dear pbartlett2017, Thank you for having taken the time to share your recent experience with us on TripAdvisor. It's lovely to see that you and your wedding party have enjoyed all aspects of your celebration and we took great pleasure in making one of the most important days of your life a success! We do also hope that we may...

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Barlow Premium Room (46)
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Queen Victoria Suite (144)
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Sir George Gilbert Scott Suite (86)
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07/05/2017 08/05/2017
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Amenities

Highlights
  • Room Service
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Internet
  • Spa
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
The Booking Office
The Booking Office
Cuisines: Bar, European, British
Hansom Lounge
Hansom Lounge
Cuisines: British
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
Official Description (provided by the hotel)
Hailed as London's most romantic building, the St Pancras Renaissance Hotel is widely recognised as one of city's greatest Victorian landmarks. The 245-room hotel now boasts not only one of the most majestic staircases in Britain, but two bars & restaurants, a spa, a gentleman's grooming salon as well as some of the largest and most beautiful suites in the city. Our 5 star hotel is located at St Pancras International Station and is brimming with a fairytale facade that Sir George Gilbert Scott fashioned for the Midland Grand. Our hotel earns the ability to exceed every expectation while blending Victorian splendor with modern style and service. ... more   less 

Additional Information about St. Pancras Renaissance Hotel London

Address: Euston Road, London NW1 2AR, England (Formerly St. Pancras Renaissance London Hotel)
Region: United Kingdom > England > London
Price Range: $376 - $752 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — St. Pancras Renaissance Hotel London 5*
Number of rooms: 245
Reservation Options:
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Hotel Style:
#44 Spa Hotel in London
#136 Business Hotel in London
#152 Luxury Hotel in London
#195 Romantic Hotel in London
#202 Family Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from St. Pancras Renaissance Hotel London staff and other travellers.
46 questions
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Questions? Get answers from St. Pancras Renaissance Hotel London staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a quiet room ...if you want one. Though, not sure if any are noisy, but a busy area.”
oliveruk, 25 Apr 2017 | Read review
“We got an upgrade at the last minute. Worth every penny.”
susanbM9279FB, 22 Apr 2017 | Read review
“Not near road or street.”
  • living room
  • bath Rituals
  • bedroom
justteresa, 21 Apr 2017 | Read review
“354 in Chambers suite was very spacious and extremely comfortable”
787mel, 17 Apr 2017 | Read review
“Barlow Wing Superior suite”
lovells37, 16 Apr 2017 | Read review
5 of 5
Renaissance Hotels
US$239* /night
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TripAdvisorUS$239
AMOMAUS$269
Booking.comUS$239
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Prices are for 1 room, 2 adults
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