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St. Pancras Renaissance Hotel London

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#205 of 1,089 Hotels in London
Certificate of Excellence
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St. Pancras Renaissance Hotel London
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3,069 Reviews from our TripAdvisor Community

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There are newer reviews for St. Pancras Renaissance Hotel London
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Showing 2,900: English reviews
Reviewed 12 July 2015 via mobile

Top notch service in a historic hotel. Great restaurant and close to transportation in London. Best hotel I have ever stayed in! You will be treated like royalty. Lots of hot water for bathing early check in not a problem for me and they even held my bag so I could check out and catch a late train.

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Helpful?
Thank Diana L
Gareth B, General Manager at St. Pancras Renaissance Hotel London, responded to this review

Great to hear this is the "best hotel" you have ever stayed in! Thank you for your kind comments and I do hope to welcome you back again soon.

Guildford, United Kingdom
Reviewed 11 July 2015 via mobile

We visited here for the first night of out honeymoon before getting the Eurostar to the south of France. We arrived to check in and the reception desk had a problem with their key card machine so we were shown to our room and told they would be back with the key. We had booked a standard premium room in...

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Helpful?
1Thank rebecca h
Gareth B, General Manager at St. Pancras Renaissance Hotel London, responded to this review

Thank you for this kind feedback. I am happy to hear the Chambers experience got your honeymoon off to the perfect start and do hope to welcome you back again soon (perhaps for your anniversary!)

Lisbon, Portugal
Reviewed 11 July 2015

The environment of the hotel is amazing and you should definitely take your breakfast in the restaurant. The room with a view to the station has wonderful high ceelings and reflected a special touch regarding the choice of the furniture and colours. Plus a special note for the service, that is highly professional. Would like to come back.

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Helpful?
Thank slage2015
Gareth B, General Manager at St. Pancras Renaissance Hotel London, responded to this review

Thank you for this great feedback! I am happy to hear you enjoyed your recent stay and were especially impressed by your breakfast in the Booking Office and the level of service provided by the team. I do hope to welcome you back again soon.

Grand Baie
Reviewed 10 July 2015

Lovely Hotel that allies the classic and the modern. Very nice service and welcome. Very great place for the Eurostar travelers transit. Very Nice and comfortable rooms. Just hope to come back someday.

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Helpful?
Thank Nico0387
Gareth B, General Manager at St. Pancras Renaissance Hotel London, responded to this review

Too bad indeed...but hopefully something we can rectify soon! Thank you for these lovely comments.

chicago
Reviewed 9 July 2015

My husband and I stayed at the St. Pancras at the end of June, because we were traveling on the Eurostar back and forth from Paris, and it is an extremely convenient location. This was our second time at the hotel -- last summer we also traveled by train to Paris and stayed at the St. Pancras for precisely the...

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Helpful?
2Thank lindav86
Gareth B, General Manager at St. Pancras Renaissance Hotel London, responded to this review

Thank you for your kind comments. I am pleased to hear you enjoyed your recent stay with us and were especially impressed by the location and its convenience for the Eurostar. Thanks again for your feedback and I do hope to welcome you back in the near future.

Reviewed 9 July 2015 via mobile

Great location. Great environment. Friendly but efficient staff. Conference food a big step up from other places. Sound, projection and climate control all spot on. ..and chairs that were comfy enough to survive the day. I wish more conferences that I attend were held here.

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Helpful?
Thank whoamiwhereami
Gareth B, General Manager at St. Pancras Renaissance Hotel London, responded to this review

Great to hear you enjoyed your recent visit to the hotel as part of a conference you were attending. With some of the best transport connections in Europe, we are ideally located for companies hosting events for larger numbers of people. Thanks again for your feedback and I do hope to welcome you back again soon (perhaps for an overnight...

Poole, United Kingdom
Reviewed 9 July 2015

Review collected in partnership with Amoma.com
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Helpful?
Thank DanielWagnerUK
Gareth B, General Manager at St. Pancras Renaissance Hotel London, responded to this review

Birmingham, AL
Reviewed 8 July 2015

My son and I stayed here for five nights and love this place. The location is also great for underground travel and bus travel. The pubs and restaurants nearby are nice and fun. The hotel itself had the most professional and kindest staff. The concierge was so helpful at all times. The Booking room for breakfast and drink in the...

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Helpful?
Thank peggywedg
Gareth B, General Manager at St. Pancras Renaissance Hotel London, responded to this review

Thank you for this wonderful feedback. I am so pleased to hear you enjoyed your recent stay with us and were especially impressed by the level of service provided by the team. Hope to see you back here again soon.

Vancouver, Canada
Reviewed 7 July 2015

I did lots of research to choose the right hotel in London but at the end of it all, my mom said "we're staying at St. Pancras". I was a bit disappointed because it wasn't in my top 10 but clearly my mom is wiser than I because it turned out to be pretty close to perfect! Why? First, from...

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1Thank JacqBeNimble
Gareth B, General Manager at St. Pancras Renaissance Hotel London, responded to this review

Thank you for this wonderful feedback which confirms the well known fact that 'Mother Knows Best'! I do hope to welcome you both back again soon.

Smyrna, Georgia
Reviewed 6 July 2015

I stayed there last week based on my experience with Marriott brands. The price was horrendous and the hotel was just sub-par at best! Broken AC throughout the hotel with no mitigating solutions for guests (the 2 bottles of water simply weren't enough). The carpets in the hallways are just nasty: they looked vacuumed but with stains underneath. Same in...

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Helpful?
2Thank Nathx88
Gareth B, General Manager at St. Pancras Renaissance Hotel London, responded to this review

Thank you for taking the time to provide this feedback which I am of course disappointed to read. Further to your separate email to Marriott Customer Care, I know our team is now in touch with you directly and so we will continue communication with you directly.

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Internet
  • Spa
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
The Booking Office
The Booking Office
Cuisines: Bar, European, British
Hansom Lounge
Hansom Lounge
Cuisines: British
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
Official Description (provided by the hotel)
Hailed as London's most romantic building, the St Pancras Renaissance Hotel is widely recognised as one of city's greatest Victorian landmarks. The 245-room hotel now boasts not only one of the most majestic staircases in Britain, but two bars & restaurants, a spa, a gentleman's grooming salon as well as some of the largest and most beautiful suites in the city. Our 5 star hotel is located at St Pancras International Station and is brimming with a fairytale facade that Sir George Gilbert Scott fashioned for the Midland Grand. Our hotel earns the ability to exceed every expectation while blending Victorian splendor with modern style and service. ... more   less 

Additional Information about St. Pancras Renaissance Hotel London

Address: Euston Road, London NW1 2AR, England (Formerly St. Pancras Renaissance London Hotel)
Region: United Kingdom > England > London
Price Range: $376 - $711 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — St. Pancras Renaissance Hotel London 5*
Number of rooms: 245
Reservation Options:
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Hotel Style:
#45 Spa Hotel in London
#136 Business Hotel in London
#156 Luxury Hotel in London
#195 Romantic Hotel in London
#202 Family Hotel in London
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Grand Staircase Suite is worth the money”
 of 5 bubbles kmay555, 27 Mar 2017 | Read review
“7th floor was very quiet and we had to use key to operate elevator for extra security”
 of 5 bubbles Adeeaj, 24 Mar 2017 | Read review
“Our room was away from the station and we slept well!”
 of 5 bubbles SharonM437, 24 Mar 2017 | Read review
“Go for a suite or junior suite. Room 258 looks along the front of the hotel.”
 of 5 bubbles GoldenEagleTwo, 22 Mar 2017 | Read review
“Barlow Wing rooms with British Library view are dark with small windows”
  • Barlow Wing Room with British Library view
 of 5 bubbles John8881959, 21 Mar 2017 | Read review
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