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The Athenaeum Hotel & Residences

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#175 of 1,080 Hotels in London
Certificate of Excellence
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2,152 Reviews from our TripAdvisor Community

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Showing 2,040: English reviews
London, United Kingdom
Reviewed 12 December 2016 via mobile

We stayed here for one night and were impressed from the start. The check in was quick and done by a friendly member of staff who then directed us to our room. We were in one of the residences which are a very short walk from the main hotel. The room was a great size, very clean with all the...

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Helpful?
Thank Stammered
AthenaeumHotelLondon, Manager at The Athenaeum Hotel & Residences, responded to this review

Dear Stammered, We would like to thank you for your comments and were pleased that you had a good time. I know our team enjoyed looking after you as much as you enjoyed your stay. We are delighted about your comments regarding the residence size, amenities and attentive team members. We are also happy to read that you enjoyed THE...

Esher, Surrey
Reviewed 12 December 2016

I wonder where some of the people reviewing this hotel actually stayed. We had a very good stay, check-in was quick and easy. The staff were polite and helpful. The rooms are quite small but well presented with good furnishings. The bar is really nice with helpful staff. My only complaint is that the hotel is very warm. We turned...

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Helpful?
Thank BaldyO
AthenaeumHotelLondon, Manager at The Athenaeum Hotel & Residences, responded to this review

Dear BaldyO, We would like to thank you for your comments and we are really happy to read that our staff and hotel met your expectations. We really appreciate your comments regarding our customer service, the room facilities and THE BAR. Our team are committed to exceeding our guest’s expectations and we are all delighted to be able to share...

Reviewed 11 December 2016 via mobile

Nice hotel room and great location. Clueless service. Waited 30 minutes for my room and 15 minutes to be seated for breakfast. I suggest all the staff go on a training course. Travelodge and premier inn manage to cope with 5 times the amount of guests and they don't charge 250 pounds a night

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Helpful?
Thank Leeroy D
AthenaeumHotelLondon, Manager at The Athenaeum Hotel & Residences, responded to this review

Dear Leeroy D, Thank you for taking the time to share your feedback with us. We are extremely sorry your experience was not reflective of our normal high standards. Our guests’ experiences during their stay are of paramount importance to us. Thank you for your feedback and I would like to assure you your comments are taken extremely seriously. We...

Exeter, United Kingdom
Reviewed 10 December 2016 via mobile

Chaotic check in. Arrived at 5pm to be told room not ready which is unacceptable. Room felt more 3 star, ridiculously overpriced mini bar.. amazing view out of the window.. of pipes and a dead pigeon.. there's many better hotels in the area for this type of money. Not a whiff of five star service.. Feel embarrassed that foreign visitors...

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Helpful?
1Thank Jiiiiimmmmmmbbbbbooo
AthenaeumHotelLondon, Manager at The Athenaeum Hotel & Residences, responded to this review

Dear Jiiiiimmmmmmbbbbbooo, We would like to thank you for choosing to stay with us at The Athenaeum Hotel & Residences and for taking the time to share your feedback. I am sorry to read that on your arrival your room was not ready. Your feedback is invaluable to us and I am sorry on this occasion that we did not...

Staffordshire, United Kingdom
Reviewed 9 December 2016 via mobile

Stayed here for a company night out and was very impressed with the rooms and service. From the time you are met by the doorman in his top hat and tails you feel well looked after. The rooms are excellent very comfy bed, great amenities, mini bar very well stocked, TV, wifi, robes etc. The bar is great nice atmosphere...

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Helpful?
Thank Darren L
AthenaeumHotelLondon, Manager at The Athenaeum Hotel & Residences, responded to this review

Dear Darren L, We would like to thank you for your comments and for recommending our hotel to other travellers. I have shared your kind comments about our friendly and helpful team. We are a 5-star family run hotel that prides itself in our service and relationship with our guests. It is lovely for us all when this is recognised...

Reading, United Kingdom
Reviewed 8 December 2016 via mobile

Stayed two nights this week on business and loved the new bar and front area. Sure, I'm not the biggest fan of the trend that's building about checking people in on an iPad while sat in the lounge area, but the helpfulness and genuinely lovely staff make up for that. Amazing range of drinks in the bar, as a lone...

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Helpful?
Thank Cracker73
AthenaeumHotelLondon, Manager at The Athenaeum Hotel & Residences, responded to this review

Dear Cracker73, We would like to thank you for giving us a perfect rating and there-by recommending The Athenaeum Hotel & Residences to other travellers. I will pass your feedback to our team, compliments are always much appreciated. We are a 5-star family run hotel that prides itself in our service and relationship with our guests. We consider ourselves large...

Washington D. C.
Reviewed 4 December 2016

We had four rooms at the Athenaeum on a recent trip. This is a reasonable hotel, but far from a five star luxury hotel. We have stayed at a number of five star hotels in London and elsewhere and this is at best a 3.5 star hotel. Rooms are somewhat small with an odd taste in decorating. The hotel appears...

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Helpful?
Thank logcolb
AthenaeumHotelLondon, Manager at The Athenaeum Hotel & Residences, responded to this review

Dear logcolb, Thank you for taking the time to share your views on your stay. I am of course delighted you found our location to be superb. Without doubt our location is important to our guests giving them easy access to what they want to see and do whilst in London. However, I’m sorry to read that the size of...

Reviewed 4 December 2016 via mobile

I spent 1 night at this hotel and it was so poor. Firstly as stated before by others there is no reception and the staff huddle in what is almost a cupboard popping out to check guest in, in a crowded open area. I was then sent not shown to my room, that despite booking to stay in the hotel...

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Helpful?
1Thank Happytravellershome
AthenaeumHotelLondon, Manager at The Athenaeum Hotel & Residences, responded to this review

Dear Happytravellershome, We would like to thank you for visiting The Athenaeum Hotel & Residences and for taking the time to share your feedback with us. We really appreciate your comments regarding the arrival and departure experience. We are constantly reviewing the efficiency of our guest services and have invested in IT to be at the forefront of the hospitality...

Cyprus
Reviewed 1 December 2016

This hotel is like a 4 star at best. Great location of course, but it doesn't even have a proper reception. Rooms are tired and dated, gym is very limited. So this hotel only works if you appreciate the location and you are getting a very good rate...

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Helpful?
Thank Nickg_9
AthenaeumHotelLondon, Manager at The Athenaeum Hotel & Residences, responded to this review

Dear Nickg_9, Thank you for taking the time to share your views on your stay. I am pleased you noted our central location was good for you. Without doubt our location is important to our guests. We really appreciate your comments regarding the arrival and departure experience. Your feedback is invaluable to us and I am sorry on this occasion...

Reviewed 1 December 2016 via mobile

On arrival to the hotel with my friend for a birthday spa day, I was quite amazed with the hotels decor and layout. Also Staff being very friendly and helpful in directing us to the spa. After arriving in the spa, we was checked in and then went onto get ready in the spa changing room. After changing into our...

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Helpful?
Thank Nikitta B
AthenaeumHotelLondon, Manager at The Athenaeum Hotel & Residences, responded to this review

Dear Nikitta B, Thank you for choosing to visit The Athenaeum Hotel & Residences for your spa and dinning experience. I am delighted you enjoyed our spa and the chosen treatment. Our spa is the perfect choice to help you relax and de-stress in our two cedar wood hot tubs, sauna and steam room. However, I am really sorry to...

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Staying in Mayfair

Neighbourhood Profile
Mayfair
Set beside some of London's best parks and home to world-class galleries, luxurious hotels, and famed thoroughfares, the ultra upscale Mayfair is one of London's most exclusive haunts. Here the shopping is haute, the dining is exquisite, and the nightlife is vibrant. A casual stroll through the area’s chic streets will reveal that Michelin stars and chauffeured cars are practically the norm here. Even if you're on a tight budget, this exceptionally well connected swath of Central London is worth exploring, if only for the chance to take a peak at the goings on of upper crust English society.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access
Official Description (provided by the hotel)
By the Royal Parks Intimate and sophisticated, the fabulous 5-star Athenaeum is your home-away-from-home in Mayfair, central London. You're opposite Royal Parks and Buckingham Palace, just down the road from national museums and galleries, and close to world-renowned shops and theatres. Michelin-starred chefs For eating and drinking, there's afternoon tea (voted "Best in London 2012"), an restaurant run by Michelin-starred chefs, and a fine bar - home to a large collection of whiskies and signature cocktails. For a little "me-time", our spa offers relaxing treatments, relaxation room, wet area and a well-equipped fitness room. Free WiFi, iPod(R) docks All guestrooms are spacious with modern decor and premium bedding. You can catch a game on the plasma TV, stream tunes through the iPod(R) dock, and browse the Web with free WiFi, all while sipping an espresso coffee. ... more   less 

Additional Information about The Athenaeum Hotel & Residences

Address: 116 Piccadilly | Mayfair, London W1J 7BJ, England
Region: United Kingdom > England > London > Mayfair
Price Range: $384 - $615 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Athenaeum Hotel & Residences 5*
Number of rooms: 164
Reservation Options:
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Also Known As:
Athenaeum Hotel And Apartments
Athenaeum Hotel Apartments
Hotel Style:
#32 Business Hotel in London
#56 Family Hotel in London
#85 Romantic Hotel in London
#132 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from The Athenaeum Hotel & Residences staff and other travellers.
6 questions
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Questions? Get answers from The Athenaeum Hotel & Residences staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for room with view - it really makes a difference and well worth it”
 of 5 bubbles D5808IVsharons, 18 Jan 2017 | Read review
“7th floor quiet”
 of 5 bubbles 57susies, 27 Dec 2016 | Read review
“A high floor - maybe not facing over towards Green Park for the noise of the traffic - but a fabulous view...... so a difficult one!!”
 of 5 bubbles UKBlonde007, 20 Dec 2016 | Read review
“If you want a park view room make sure it is not above level 7”
 of 5 bubbles Abacus763, 14 Dec 2016 | Read review
“9th floor was nice and quiet, the suites are stunning”
 of 5 bubbles clackers, 23 Nov 2016 | Read review
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