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The Berkeley

1,075 reviews
#76 of 1,081 Hotels in London
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Traveller (503)
Room & Suite (110)
Dining (90)
Overview
  • Excellent73%
  • Very good17%
  • Average6%
  • Poor3%
  • Terrible1%
Travellers talk about
“afternoon tea”(122 reviews)
“rooftop pool”(30 reviews)
“marcus wareing”(27 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
5.0 Star Hotel
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Offers from The Berkeley
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Rooms
Mar. 12Mar. 13
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,075)Write a Review
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Traveller rating
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65
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19
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All reviewsafternoon tearooftop poolmarcus wareinghyde parkthe blue roomsloane streetroom servicejunior suiteconcierge servicebottle of champagneluxury hotelbirthday treatamazing staywonderful hotelthe ritzspapret
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361 - 365 of 984 reviews
Reviewed 11 February 2016 via mobile

We arrived at the hotel 🏨 at 2pm 🕑 to be informed that our room had been upgraded to a balcony suite because the front of the hotel is having building work carried out at the moment. I had booked my wife in to the...More

Thank jason72pock
Response from Knut W, General Manager at The BerkeleyResponded 19 February 2016

Thank you so much for your review and we are delighted that you had a fantastic time overall with us and greatly appreciate your feedback. On behalf of the Berkeley we very much hope your daughter’s health improves. Best regards Knut Wylde, General Manager

Reviewed 9 February 2016 via mobile

Great check in , helpful and enthusiastic. We requested an early check in if possible as I had treatments booked in the spa. We were delighted they were able to accommodate this and we were in our room by 1pm. The room itself was on...More

Thank Michelle S
Response from Knut W, General Manager at The BerkeleyResponded 24 February 2016

Thank you for your review and I am delighted that overall you were pleased with the service you received and that you enjoyed your room and spa treatment. I am however sorry to note your comments regarding breakfast and dinner; this is certainly not the...More

Reviewed 8 February 2016

Having travelled from Cardiff to dine at Pierre Koffman's restaurant for lunch, we decided to arrive at the hotel and sample some morning tea. The welcome on arrival at the hotel was extremely disappointing and lacked any warm greeting or welcome. This being our first...More

Thank Katie_31_2013
Response from Knut W, General Manager at The BerkeleyResponded 19 February 2016

Thank you for your kind words regarding your tea experience in the Caramel Room; I am however very sorry to learn of your disappointment with you arrival experience on this occasion and would like to reassure you that this is certainly not reflective of our...More

Reviewed 7 February 2016 via mobile

We chose to stay at The Berkeley as we were dining at Marcus Wareing's restaurant. The hotel staff could not have been more friendly and helpful. Our room was large, comfortable and elegant, overlooking the park. The hotel is currently undergoing a programme of refurbishments,...More

Thank Nel1Suffolk
Response from Knut W, General Manager at The BerkeleyResponded 19 February 2016

Thank you so much; so pleased to read that you enjoyed your accommodation and found our staff to be friendly and helpful. All the best Knut Wylde, General Manager

Reviewed 4 February 2016

Our fourth visit to the Berkeley for afternoon tea. What a delight this establishment is. The staff are so professional. It is a very busy place, serving many people every day, but we were made to feel as if we were the most important customers...More

Thank lindutton1
Response from Knut W, General Manager at The BerkeleyResponded 19 February 2016

It is wonderful to see that your enjoyment of our afternoon tea continues; our Spring/Summer designer Prêt-à-Portea collection will be served from the end of April so we do hope to see you back with us again soon. Warm regards Knut Wylde, General Manager

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Heated pool
Indoor pool
Details
Price range
US$492 - US$892 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#31 Spa Hotel in London
#48 Romantic Hotel in London
#56 Family Hotel in London
#65 Business Hotel in London
#72 Luxury Hotel in London
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$492 - US$892 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#31 Spa Hotel in London
#48 Romantic Hotel in London
#56 Family Hotel in London
#65 Business Hotel in London
#72 Luxury Hotel in London
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (503)
Room & Suite (110)
Dining (90)
Pool & Beach (25)
Business Centre & Event Rooms (3)
Nearby
Belgravia
Home to the vast majority of embassies and diplomatic
residences in London, sophisticated and upscale
Belgravia also boasts a wealth of luxury hotels, fine
dining restaurants, and some of the city’s most stroll
worthy lanes. While the prices here are high, taking a
leisurely stroll through the streets of picturesque
and elegant white stucco houses is free. Hyde Park and
the Buckingham Palace Gardens are only a stone's throw
...More
Questions & Answers
Ask a question
Nisha C
5 December 2017|
Answer
Response from HonestTraveller1965 | Reviewed this property |
Yes it is temperature controlled as is the surrounding spa
0
Votes
Glutenfree_essex
5 August 2017|
AnswerShow all 4 answers
Response from WisconsinGrandma | Reviewed this property |
Did not see any children under 10 during our 3 day stay. I think there are probably more child-friendly hotels in the area.
0
Votes
naomilisaphotography
21 June 2017|
Answer
Response from Hillary M | Reviewed this property |
Sorry, I can't answer that question. But the front desk staff are extremely competent and I would always ask for a color copy of an ID of someone they didn't know well.
0
Votes
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Room Tips
"Beware of where the construction nearby is; request to not be facing that. Ask if your room is near any rooms..."
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"Fourth floor overlooking Hyde Park and main road but no traffic noise"
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"Rooms overlooking the Church are best, avoid those overlooking Brompton Road as it can be noisy - but they do..."
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"the suites are fantastic"
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