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The Capital Hotel

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#47 of 1,080 Hotels in London
Certificate of Excellence
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661 Reviews from our TripAdvisor Community

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Showing 600: English reviews
San Diego, California
Reviewed 6 days ago NEW

Our experience at this hotel was simply extraordinary. The location is perfect - I do not believe there could be a better location for shopping in London. Located literally right around the corner from Harrod's and Sloane Street. The staff were delightful to a person. They harken back to times when people actually took pride in their work and went...

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Helpful?
Thank Gary S
Kate_Levin2016, General Manager at The Capital Hotel, responded to this review

What a treat it is to open TripAdvisor to your glowing review – thank you for taking the time to write. The team and I were delighted to read all your kind comments and especially pleased to hear how impressed you were with the service they offer - they work very hard to make sure each guest has an enjoyable...

Leeds, United Kingdom
Reviewed 1 week ago

From check-in to check-out a great experience. Stayed for two nights wish it could have been longer. Although our room overlooked the street there was very little noise. All the staff were very friendly and helpful. Requests were dealt with very quickly and efficiently. Only ate breakfast here but it was very good, enough choice and things seemed to be...

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Helpful?
Thank Maz0603
Kate_Levin2016, General Manager at The Capital Hotel, responded to this review

Thank you for taking the time to write your glowing review. I am delighted you enjoyed your stay and that you found the team to be so friendly and helpful. It is also lovely to read that you found breakfast to be good and our location so spoiling. We look forward to welcoming you back on your next visit to...

Los Angeles, California
Reviewed 1 week ago via mobile

Wonderful service all around.Highly recommend Mr Levin's Sauvignon Blanc vintage 2011 it is exceptional and truly a fine wine. Well run clean and very comfortable boutique hotel one of the best in it's class

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Helpful?
Thank Peter G
Kate_Levin2016, General Manager at The Capital Hotel, responded to this review

Thank you for taking the time to write your kind review after your recent stay. I am thrilled that you found the service to be of such a high standard and that you had a comfortable stay with us at The Capital. My father is very proud of his vineyard and was delighted to read that you had enjoyed drinking...

Broxbourne, United Kingdom
Reviewed 1 week ago via mobile

I stayed 24th & 25th Dec It was a nice boutique hotel with a great position especially if you like to shop in Knightsbridge. The hotel I found a bit old fashioned, compared to other larger 5Stars ,but that was perhaps to be expected. A few staff could do with lessons in 'smiling!'. I had a brief encounter with Kate...

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Helpful?
Thank joekasza
Kate_Levin2016, General Manager at The Capital Hotel, responded to this review

Thank you for taking the time to write your lovely review though I am surprised to hear there were not enough smiles, be assured we are a close team and as you pointed out very willing to help. As a small boutique hotel we are lucky to have such a great location and so glad you enjoyed it. I was...

Miami, Florida
Reviewed 1 week ago

Really loved everything!!! Exceptional attention to detail in all areas. The front desk staff and concierge went out of their way to please and help in every way. Room service was impeccable: quick, and brought all extras you might need Doormen were excellent and very efficient in getting a taxi for us every time we needed one. Comfortable room &...

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Helpful?
Thank Lourdes C
Kate_Levin2016, General Manager at The Capital Hotel, responded to this review

Thank you for taking the time to write your wonderful review. I was thrilled to read that you enjoyed your stay at The Capital and that the team were so helpful – they work very hard to make sure each guest has a memorable stay and I am so glad you found this to be the case. It is also...

Hong Kong, China
Reviewed 1 week ago

We like small boutique hotel and the Capital Hotel fits well. It is well-located and just besides Harrods although we are not the shoppers. We have a junior suite and is very nice and comfortable. The place is clean and the housekeeping staff were very attentive. However, when we walked into the hotel on the second night, the concierge starred...

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Helpful?
Thank Rachel T
Kate_Levin2016, General Manager at The Capital Hotel, responded to this review

Thank you for taking the time to write your review – we value all feedback. I am thrilled that you enjoyed your stay with us in one of our Junior Suites and that you were comfortable during your visit, and I am so pleased you found our location to be convenient. Of course all of our guests should be made...

Clacton-on-Sea, United Kingdom
Reviewed 2 weeks ago

This is one of many stays that we have had here and as always it was exceptional. the food at Outlaws was truly Michelin Star quality and service of all the staff was 5* the location, next to Harrods, in Knightsbridge is local to all shoping facilities and just a short walk to Hyde Park.

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Helpful?
Thank AndyJane2013
Kate_Levin2016, General Manager at The Capital Hotel, responded to this review

Thank you so much for your kind review – it is always so nice to hear from our repeat guests. I am delighted that you consistently enjoy staying with us and that you find the service to be of such a high standard – the team pride themselves on being so helpful yet professional and I am so glad you...

essex
Reviewed 2 weeks ago

Can't speak highly enough of this little gem of a hotel. If location is what you're after then you will not find a better spot then this. Harrods and surrounding Knightsbridge area just minutes away. Rooms full of character, very comfortable and spotlessly clean. Staff was all very pleasant and bent over backwards to make sure our stay was a...

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Helpful?
Thank tracey_gibbs
Kate_Levin2016, General Manager at The Capital Hotel, responded to this review

What a treat it is to open TripAdvisor to your glowing review, thank you for taking the time to write. I am delighted that you enjoyed our spoiling location, being so close to Harrods, and that you found your bedroom to be so comfortable. It is also lovely to hear that the team made your stay feel so special and...

Reviewed 2 weeks ago

Excellent experience and service from this premier boutique hotel. Staff was exceptionally attentive. Bar and restaurant were top-notch. Seafood dishes were perfectly prepared. Very good wine, whiskey and specialty drink selections. Great location near Hyde Park in Knightsbridge.

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Helpful?
Thank Russell S
Kate_Levin2016, General Manager at The Capital Hotel, responded to this review

Thank you so much for taking the time to write your kind review. I am thrilled that you were impressed with the service provided and that you found the team to be so attentive – I will be sure to pass on your wonderful comments. I am delighted you had the opportunity to dine at Michelin Starred Outlaw’s and that...

London, United Kingdom
Reviewed 3 weeks ago via mobile

We booked a room in the hotel because we wanted to eat again at Outlaws, the restaurant at the hotel which is part of Nathan Outlaws restaurant group. The restaurant was lovely and well worth the stay. The food was delicious and service great. It was lovely to be able to retire upstairs after our meal. The hotel has an...

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Helpful?
Thank FoodieAnnie2013
Kate_Levin2016, General Manager at The Capital Hotel, responded to this review

Thank you for taking the time to write your lovely review after your recent visit to Outlaws and The Capital. I am not sure if you are aware but it is indeed our family home, my father who built the hotel 47 years ago still lives on site so I am very happy that you enjoyed the atmosphere that this...

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Staying in Knightsbridge

Neighbourhood Profile
Knightsbridge
When millions of tourists want to shop 'til they drop, they do it along Brompton Road and its boutique-lined tributaries, including the world-renowned Harrods. And when millionaires want to flaunt what they've already got, many of them find Knightsbridge and Belgravia the perfect place to do so, often behind stately mansion walls or down quiet private mews. Delve beyond the ultra-luxe exterior and you'll find some of this city's cosiest pubs, quiet gardens, and all sorts of indie retailers and enterprises worth a short exercise in spontaneous window shopping. For those looking to take a break from shopping, Hyde Park, Kensington Gardens, and some of the city's most popular museums are nearby.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Banquet Room

Additional Information about The Capital Hotel

Address: 22-24 Basil Street | Knightsbridge, London SW3 1AT, England
Region: United Kingdom > England > London > Knightsbridge
Price Range: $375 - $531 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Capital Hotel 5*
Number of rooms: 49
Reservation Options:
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Also Known As:
Capital Hotel London
Hotel Style:
#40 Romantic Hotel in London
#45 Luxury Hotel in London
#49 Family Hotel in London
#78 Business Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from The Capital Hotel staff and other travellers.
3 questions
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Questions? Get answers from The Capital Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A junior suite will be nice”
 of 5 bubbles 263rachelt, 5 Jan 2017 | Read review
“Book some where els”
 of 5 bubbles 324edwardc, 19 Dec 2016 | Read review
“Ask for a quiet - refurbished room”
  • Chipped cup handle received from room service
 of 5 bubbles jethrom663, 9 Dec 2016 | Read review
“If you are a couple avoid the Classic Queen rooms.”
 of 5 bubbles sirjasper2014, 14 Nov 2016 | Read review
“corner suites are by far your best choice, both in terms of size and comfort as well as price”
 of 5 bubbles G1446KTrobertob, 6 Nov 2016 | Read review
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