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The Dorchester

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#37 of 1,078 Hotels in London
Certificate of Excellence
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1,388 Reviews from our TripAdvisor Community

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Showing 1,257: English reviews
Maidstone, United Kingdom
Reviewed 14 February 2014

My partner booked a weekend stay for us as a treat and this was the best hotel we have stayed in EVER. As ordinary people this isn't the sort of hotel we could afford everyday, but the standard of food, service and facilities made the cost worthwhile. The promenade room was breathtaking and the afternoon tea something else. Staying at...

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Helpful?
1Thank Jessyj09
Roland_Fasel, General Manager at The Dorchester, responded to this review

Dear Jessyj09, I thank you for taking the time to leave such a kind review of your recent visit to The Dorchester. I am delighted you were able to enjoy afternoon tea on The Promenade during your stay and how much you appreciated the service and the facilities. I will be sure to share your comments with the team here...

Moscow, Russia
Reviewed 12 February 2014 via mobile

I like this hotel & have a good location , beautiful room & good service . Tasty food , good lobby with bar . I recommend this hotel . The room has a soft bed with a canopy and a beautiful design. Good and rich public lives in the hotel. China Tang good restaurant & bar with real music near...

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Helpful?
Thank dania d
Roland_Fasel, General Manager at The Dorchester, responded to this review

Dear 89167135999 Thank you for taking the time to leave feedback on your most recent visit to The Dorchester. I am delighted to read how much you enjoy staying with us and how highly you appreciate the décor, our restaurant and bar at China Tang. I look forward to the opportunity of welcoming you back in the very near future....

LONDON
Reviewed 11 February 2014

We stayed here for New Year Eve and also last summer where we were upgraded us to the most wonderful suite with not just one bathroom but two! The service we have personally received is the best and has persuaded us to come back here during the past year and hopefully for years to come. On site there is a...

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Helpful?
1Thank SUE49London
Roland_Fasel, General Manager at The Dorchester, responded to this review

Dear SUE49London, Thank you for taking the time to leave a review of your recent stay at The Dorchester. I am delighted to read your kind comments on the experience in our hotel and to read how much you enjoyed the service. Your feedback is much appreciated and I will share it with the team here and I hope to...

Shropshire, UK
Reviewed 10 February 2014

We stayed at The Dorch for my partner’s parents’ fortieth anniversary. What a wonderful day/night’s stay we had. We had booked two standard rooms however having informed the booking office of the anniversary we discovered they had upgraded the one room up three levels – yes THREE levels to a stunning suite with a balcony that looked out the front...

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Helpful?
Thank pmsnowdon
Roland_Fasel, General Manager at The Dorchester, responded to this review

Dear pmsnowdon, I thank you for taking the time to leave such a wonderful review of your recent visit to The Dorchester. I am delighted you chose The Dorchester for the anniversary celebrations and it is my pleasure to read how highly you appreciated our help in making the experience so special. I will share your kind comments with the...

Diss, United Kingdom
Reviewed 8 February 2014

It was our first time at the hotel. First contact with staff was impressive as one would expect. As we were early for check in our rom wasn't quite ready so we decided to have a light lunch in the promenade area. My husband's steak sandwich with salad garnish was good but the falafel which I had was a little...

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Helpful?
Thank JaneAnne55
Roland_Fasel, General Manager at The Dorchester, responded to this review

Dear JaneAnne55, I thank you for taking the time to leave a review of your recent stay at The Dorchester. I am pleased to read that you and your husband enjoyed the overall experience however I am sorry to that some aspects did not live up to your expectations. I will share your feedback on the smell of smoke and...

London, England, United Kingdom
Reviewed 28 January 2014

I have stayed at the Dorchester one day after my wedding and I found the place to be elegant and the rooms superb. We asked for a non alcoholic champagne and they brought us a cheap non-alcoholic champagne from Sainsbury's. The food was average and I could smell cigarettes on my floor. I was shocked to find this at the...

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Helpful?
Thank Julian R
Roland_Fasel, General Manager at The Dorchester, responded to this review

Dear Julian R, Thank you for taking time out to leave a review of your recent visit to The Dorchester. I am very sorry to read that your experience did not live up to your expectations and I would like to have more feedback on your stay. Can I please ask that you kindly make contact with John Scanlon, Hotel...

Chelsea
Reviewed 28 January 2014

Wonderful, attentive service at check-in, staff acknowledged and were most friendly to my 6 year old. We were then taken up to our room, which was lovely and as expected. Cosy room, tastefully furnished and very comfortable bed! Very happy with our large size marble bathroom. Only slight irritation: no tea or coffee making facilities in the room. Its either...

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Helpful?
Thank ChelseaDanny
Roland_Fasel, General Manager at The Dorchester, responded to this review

Dear ChelseaDanny, Thank you for taking the time to leave feedback on your recent stay at The Dorchester. I am delighted to read how much you and your family enjoyed the experience especially the service from our team and I hope to have the opportunity of welcoming you back during your next visit. Kind regards, Roland Fasel, General Manager and...

Dallas, Texas
Reviewed 28 January 2014

This Grand Dame of London hotels perched on the edge of Hyde Park offers one a very personal lavish experience where service, public rooms, accommodations, and food can satisfy the most demanding. We were greeted at Heathrow with Phantom Rolls car transfer service offered by the D . It is a joy to arrive at the circle drive and be...

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Helpful?
Thank welltravelled75219
Roland_Fasel, General Manager at The Dorchester, responded to this review

Dear welltravelled75219, It is my pleasure to read your kind and detailed review of your most recent experience staying at The Dorchester. I am delighted to read your comments on all aspects of the hotel and how much you enjoyed dining in Alain Ducasse as well as the décor and the service. I will share your comments with the team...

St Albans, United Kingdom
Reviewed 20 January 2014

It was my 60th birthday on Sunday and I am delighted that we stayed again at the fabulous Dorchester. We've stayed at the hotel at least once a year since my 50th, and it has never ever disappointed. The staff are all lovely and helpful and nothing is too much trouble. At this hotel it doesn't matter who you are...

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Helpful?
Thank LadyP60
Riyadh, Saudi Arabia
Reviewed 19 January 2014

I'm regular guest at The Dorchester and I always enjoy staying there. The food, service, ambiance, staff and facilities are excellent. The only comment that I always mention that they should make the high speed WiFi internet connection free of charge for all guests and visitors at the hotel. I know that there is a free 512 Kbps connection! But...

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Helpful?
1Thank majedk
Roland_Fasel, General Manager at The Dorchester, responded to this review

Dear majedk, I thank you for your kind comments on your experiences staying at The Dorchester. I am delighted to read how much you enjoy visiting and how highly you value the service from our team, the ambiance and atmosphere and the food and facilities. All guest feedback is of utmost importance and I will take on board your comments...

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Staying in Mayfair

Neighbourhood Profile
Mayfair
Set beside some of London's best parks and home to world-class galleries, luxurious hotels, and famed thoroughfares, the ultra upscale Mayfair is one of London's most exclusive haunts. Here the shopping is haute, the dining is exquisite, and the nightlife is vibrant. A casual stroll through the area’s chic streets will reveal that Michelin stars and chauffeured cars are practically the norm here. Even if you're on a tight budget, this exceptionally well connected swath of Central London is worth exploring, if only for the chance to take a peak at the goings on of upper crust English society.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Food & drink at the hotel
The Promenade at The Dorchester
The Promenade at The Dorchester
Cuisines: European, British, International
The Grill at The Dorchester
The Grill at The Dorchester
Cuisines: European, British, Grill
Alain Ducasse at The Dorchester
Alain Ducasse at The Dorchester
Cuisines: French, European, Contemporary
China Tang at The Dorchester
China Tang at The Dorchester
Cuisines: Chinese, Asian
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Dorchester occupies the most prestigious acre and a half of real estate in the world, in the heart of Mayfair overlooking the glorious green expanse of Hyde Park. The preferred hotel of British society, The Dorchester embodies the highest service values whilst its design and character exude 1930s glamour with a contemporary edge. Prized for its spacious and beautifully designed rooms and suites, The Dorchester’s restaurants and bars - Alain Ducasse, China Tang, The Grill and The Promenade – also attract Londoners and the glitterati alike. The Dorchester Spa was recently transformed to create the most desirable and indulgent pampering destination in London with a uniquely named Spatisserie for tea and cake. ... more   less 

Additional Information about The Dorchester

Address: 53 Park Lane | Mayfair, London W1K 1QA, England
Region: United Kingdom > England > London > Mayfair
Price Range: $581 - $1,743 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Dorchester 5*
Number of rooms: 244
Reservation Options:
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Also Known As:
The Dorchester Hotel London
Dorchester Hotel London
Dorchester London
Hotel Style:
#15 Spa Hotel in London
#37 Romantic Hotel in London
#37 Luxury Hotel in London
#58 Family Hotel in London
#64 Business Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from The Dorchester staff and other travellers.
6 questions
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Weymouth, Massachusetts
London, United Kingdom
Ras Al Khaimah, United Arab Emirates
over a year ago
Hyderabad, India
over a year ago

See all questions (6)

Questions? Get answers from The Dorchester staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms overlooking the Park may be marginally noisier so higher the better”
 of 5 bubbles 327CliveL, 30 Nov 2016 | Read review
“Ask for rooms that face the Hyde Park for some greenery”
 of 5 bubbles wheng_2159, 15 Nov 2016 | Read review
“Book a suite”
  • Livingroom
  • Livingroom wellington suite
 of 5 bubbles FrequentJT, 13 Nov 2016 | Read review
“less noise in higher rooms”
 of 5 bubbles P2437ZDtonyb, 8 Oct 2016 | Read review
“Did not stay, unfortunately”
 of 5 bubbles C1804CManned, 28 Aug 2016 | Read review
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