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The Dorchester

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#38 of 1,078 Hotels in London
Certificate of Excellence
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1,389 Reviews from our TripAdvisor Community

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Showing 1,258: English reviews
Miami Lakes, Florida
Reviewed 10 May 2013

I first starting staying at the Dorchester twenty seven years ago on an average of every three years. I loved that hotel, it was so English and that was what I was looking for. The staff went out of their way with kindness toward my children and absolute friendliness toward me. The service was impecccable, the food top quality and...

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Helpful?
4Thank Virginia1997
PromenadeDorchester, Director of Food and Beverage at The Dorchester, responded to this review

Dear Virginia1997, I am very concerned to read of you most recent experience at The Dorchester and I would very much like to discuss your comments further. Please can you kindly contact me direct at the hotel? Kind regards, Stephane Lafon, Director of Food and Beverage, The Dorchester, Dorchester Collection

Essex UK
Reviewed 8 May 2013

I stayed at the Dorchester on Easter weekend. We got an upgrade without asking. The rooms were very clean and luxurious and had everything you need. The staff were very attentive and couldn't do enough for you, probably the most attentive staff without being intrusive I have experienced. The food was fabulous, especially the breakfast. We spent time in the...

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Helpful?
1Thank FoxyEssexUK
PromenadeDorchester, Director of Food and Beverage at The Dorchester, responded to this review

Dear FoxyEssexUK, Many thanks for taking the time to leave a review on your Easter weekend at The Dorchester. It is a pleasure to read how highly you valued the experience and how much you enjoyed the service and breakfast during your stay. I am pleased you also had the chance to experience cocktails in the bar as well as...

Norwich, United Kingdom
Reviewed 8 May 2013

I keep coming back to The Dorchester, having tried most of the 5 star hotels in London. A previous reviewer has called the hotel quintessentially English and I cannot disagree. Something wonderful about that experience, difficult to get anywhere else in the world

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Helpful?
Thank BartonLovesFood
PromenadeDorchester, Director of Food and Beverage at The Dorchester, responded to this review

Dear BartonLovesFood, Many thanks for such kind comments on The Dorchester. It is a pleasure to read how much you enjoy staying with us and it will be my pleasure to share your comments with the team. I look forward to welcoming you here on your next visit. Kind regards, Stephane Lafon, Director of Food and Beverage, The Dorchester, Dorchester...

stockport
Reviewed 7 May 2013

The Dorchester has and always will be my favourite London Hotel...It upholds all the elegance and sophistication that you would expect from a traditional english hotel...staff are eager to please...food is delicious...especially afternoon tea...linen etc is clean and crisp...and to enhance all its finery... to the degree which makes me never want to leave...are the lavishly arranged fragrant floral displays...I'm...

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Thank StockportKaren
Devon, United Kingdom
Reviewed 6 May 2013

It really is one of the great hotels and, unless you are the sort of person who may take this level of surrounding/service for granted, a real treat. Small observations: On the odd occasion when not busy too many staff can cluster and then try to be overhelpful (gets quite wearysome). I also think it a great mistake to put...

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Helpful?
Thank VikingDevon
PromenadeDorchester, Director of Food and Beverage at The Dorchester, responded to this review

Dear VikingDevon_UK, Many thanks for your comments on your recent stay at The Dorchester. All guest feedback we receive is of great value and I am delighted that you enjoyed the surroundings and service. I will share your comments regarding front of house with the team here and I hope to welcome you back here again soon. Kind regards, Stephane...

NY
Reviewed 5 May 2013

I stayed two nights at this property in May 2012. Upon arrival, I was greeted by the bellman and my luggage was promptly handled by the porter and I was led inside. At Reception, I was greeted by name and my check-in was handled courteously and efficiently. Minutes later I was escorted to my room and provided a quick tour...

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Helpful?
Thank omegamoon2000
PromenadeDorchester, Director of Food and Beverage at The Dorchester, responded to this review

Dear omegamoon2000, Many thanks for taking the time to leave feedback on your recent stay at The Dorchester. I am pleased you enjoyed the whole experience and how highly you valued the service, location and breakfast during your stay. I am sorry to read that the room didn’t quite live up to your expectations and I would be delighted to...

Cornwall
Reviewed 4 May 2013

We'd enjoyed a stay last year so booked again for two nights to celebrate my 60th. Disappointingly we didn't get the park view we'd requested, even though the reservations staff knew this was a special occasion. Worse still, our room on the north (and therefore dark) side of the building had been refurbished in a dingy grey-green colour with dark...

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Helpful?
Thank Catherine15
PromenadeDorchester, Director of Food and Beverage at The Dorchester, responded to this review

Dear Catherine15, Thank you for taking the time to leave feedback on your most recent stay at The Dorchester. I am very sorry to read that your stay did not live up to your expectations and I would very much like to discuss this with you further. Please can you contact me directly at the hotel? Kind regards, Stephane Lafon,...

Central Mexico
Reviewed 3 May 2013

Stayed for 3 nights last November and had a "perfect" stay. What an amazing hotel and was worth the extra cost. Everyone was super helpful and service was spot on at all times. I was upgraded into a most amazing suite and treated like royalty. Life does not get too much better I tell you. Will visit again.

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Helpful?
Thank MYHOTRODs
PromenadeDorchester, Director of Food and Beverage at The Dorchester, responded to this review

Dear MYHOTRODs, I am delighted to read how much you enjoyed your 3 night stay at The Dorchester and how highly you valued the service. It will be my pleasure to share your comments with the team and I look forward to welcoming you here on your next visit. Kind regards, Stephane Lafon, Director of Food and Beverage, The Dorchester,...

Stockholm, Stockholms Län, Sweden
Reviewed 24 April 2013

We stayed 4 nights over an extended weekend and enjoyed everything this wonderful hotel has to offer. Exquisite dinner at China Tang, one of my best Chinese dinner ever. Afternoon tea in the Promenade accompanied with champagne is the perfect way to end a day of shopping. Breakfasts are great. Rooms in mint conditions with all you need. Beds an...

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Helpful?
1Thank Eric H
PromenadeDorchester, Director of Food and Beverage at The Dorchester, responded to this review

Dear Eric H, Many thanks for taking the time to leave such kind comments of your recent stay at The Dorchester. I am delighted to read that you had the opportunity to enjoy dinner in China Tang, champagne afternoon tea at The Promenade as well as shopping in London. I will share your kind comments with all teams involved and...

London, United Kingdom
Reviewed 24 April 2013

As a treat for an anniversary, we stopped here after dinner at Alain Ducasse (a must). The staff were aware it was a treat and had treated us to some little extras in our room, which was very thoughtful. Thank you! The room itself was a Deluxe King (I think), which was delightful. The bed was a dream to sleep...

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Helpful?
Thank JohnRPearson
PromenadeDorchester, Director of Food and Beverage at The Dorchester, responded to this review

Dear JohnRPearson, I am very pleased to read that you chose The Dorchester to celebrate your anniversary and how much you enjoyed your dinner at Alain Ducasse and your room. I am delighted you enjoyed a restful night and how highly you valued the service. It will be my pleasure to share your comments with the rest of the team...

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Staying in Mayfair

Neighbourhood Profile
Mayfair
Set beside some of London's best parks and home to world-class galleries, luxurious hotels, and famed thoroughfares, the ultra upscale Mayfair is one of London's most exclusive haunts. Here the shopping is haute, the dining is exquisite, and the nightlife is vibrant. A casual stroll through the area’s chic streets will reveal that Michelin stars and chauffeured cars are practically the norm here. Even if you're on a tight budget, this exceptionally well connected swath of Central London is worth exploring, if only for the chance to take a peak at the goings on of upper crust English society.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Food & drink at the hotel
The Promenade at The Dorchester
The Promenade at The Dorchester
Cuisines: European, British, International
The Grill at The Dorchester
The Grill at The Dorchester
Cuisines: European, British, Grill
Alain Ducasse at The Dorchester
Alain Ducasse at The Dorchester
Cuisines: French, European, Contemporary
China Tang at The Dorchester
China Tang at The Dorchester
Cuisines: Chinese, Asian
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Dorchester occupies the most prestigious acre and a half of real estate in the world, in the heart of Mayfair overlooking the glorious green expanse of Hyde Park. The preferred hotel of British society, The Dorchester embodies the highest service values whilst its design and character exude 1930s glamour with a contemporary edge. Prized for its spacious and beautifully designed rooms and suites, The Dorchester’s restaurants and bars - Alain Ducasse, China Tang, The Grill and The Promenade – also attract Londoners and the glitterati alike. The Dorchester Spa was recently transformed to create the most desirable and indulgent pampering destination in London with a uniquely named Spatisserie for tea and cake. ... more   less 

Additional Information about The Dorchester

Address: 53 Park Lane | Mayfair, London W1K 1QA, England
Region: United Kingdom > England > London > Mayfair
Price Range: $586 - $1,789 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Dorchester 5*
Number of rooms: 244
Reservation Options:
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Also Known As:
The Dorchester Hotel London
Dorchester Hotel London
Dorchester London
Hotel Style:
#15 Spa Hotel in London
#37 Romantic Hotel in London
#37 Luxury Hotel in London
#58 Family Hotel in London
#64 Business Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from The Dorchester staff and other travellers.
6 questions
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Weymouth, Massachusetts
London, United Kingdom
Ras Al Khaimah, United Arab Emirates
over a year ago
Hyderabad, India
over a year ago

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Questions? Get answers from The Dorchester staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms overlooking the Park may be marginally noisier so higher the better”
 of 5 bubbles 327CliveL, 30 Nov 2016 | Read review
“Ask for rooms that face the Hyde Park for some greenery”
 of 5 bubbles wheng_2159, 15 Nov 2016 | Read review
“Book a suite”
  • Livingroom
  • Livingroom wellington suite
 of 5 bubbles FrequentJT, 13 Nov 2016 | Read review
“less noise in higher rooms”
 of 5 bubbles P2437ZDtonyb, 8 Oct 2016 | Read review
“Did not stay, unfortunately”
 of 5 bubbles C1804CManned, 28 Aug 2016 | Read review
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