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I booked the holiday inn express based on its proximity to Victoria mainline and coach stations. It is within 12 min walk of both. The room was on the fourth floor, it was small but perfectly adequate for a one night solo stay. I slept...More
Response from HotelServiceTeam, Front Office at Holiday Inn Express London - VictoriaResponded yesterday
Thank you very much to taking the time to leave us a feedback.
We are pleased to hear that you stay was more than satisfactory.
Your wonderful comments about our staff service have been shared with the entire team, and this surely makes...More
Easy to find thanks to some Christmas lights outside the hotel. The room was a good size. It was very tidy and the bed was very comfortable! I did get woken up at 02:00 the first night by a man having a shouty phone call....More
1 Thank SummerSon2013
Response from HotelServiceTeam, Front Office Team at Holiday Inn Express London - VictoriaResponded 28 December 2017
Dear Mr Richards,
Thank you very much for leaving us a comment about your stay.
We are very delighted to read that you found "a home away from home" here in Holiday Inn Express London Victoria, and we are pleased also to learn that you...More
We stayed here 2 years ago as well and I don't remember the hotel seeming so worn and noisy. The room we had this time was pretty tiny, the room was stifling warm even though we turned the radiator all the way down and the...More
Response from HotelServiceTeam, Social Media Coordinator at Holiday Inn Express London - VictoriaResponded 1 week ago
Thank you for staying with us one more time and for taking time to leave us a comment about your stay.
We are deeply sorry to hear that this your last experience in our hotel was not as expected due to the heating...More
This is the only hotel I have ever stayed in where earplugs are provided to keep out the noise of other guests! Walls thin, ceiling creaky and could hear voices. Tiny room at the back. Would have been 2 stars but I appreciated the friendliness...More
Response from HotelServiceTeam, Social Media Coordinator at Holiday Inn Express London - VictoriaResponded 2 weeks ago
Thank you very much for taking the time to provide with your feedback. We always do our best to provide great service to all of our guests and I am pleased to note that the staff were great in providing this during your...More
The first room we were given stunk of smoke and had to be given another room which was very small and only glad that as an IHG member we were given special treatment!! How small would the room have been if we hadn't been an...More
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Response from HotelServiceTeam, other at Holiday Inn Express London - VictoriaResponded 3 February 2018
Thank you for staying with us and for leaving us a comment about your stay.
We are sorry to hear that you were not satisfied by the room you had during your stay and we apologize once again for the issue in your...More
Time spent in Pimlico is a slower-paced affair than most other Central London neighbourhoods. This largely residential area orderly arranged beside the Thames, is a treasure trove of quaint pubs, subtle architectural charms and local boutiques. Here, art lovers thrill at the chance to visit the world class Tate Britain gallery for its collection of British art from the 1500s to the present. For peace and quiet and
some downtime spent along the Thames, Pimlico is highly recommended.