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Comfort Inn Kings Cross

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Traveller (172)
Room & Suite (273)
Dining (13)
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Overview
  • Excellent6%
  • Very good35%
  • Average28%
  • Poor15%
  • Terrible16%
Travellers talk about
“boiled eggs”(11 reviews)
“budget hotel”(20 reviews)
AMENITIES
Free Internet
Breakfast included
Non-Smoking Hotel
Multilingual Staff
Airport Transportation
3 Star Hotel
All hotel details
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Rooms
Jun. 3Jun. 4
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1 room, 2 adults, 0 children
Standard Room
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Reviews (837)
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All reviewscontinental breakfastboiled eggsbudget hotelshower roomquiet streetstayed one nightcereal
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21 - 25 of 683 reviews
Reviewed February 8, 2018 via mobile

Good location a bit run down in need of a refurb. The suite my parents were in was excellent but our double room had black patches and the wall paper was peeling off. Good breakfast very filling. Really close to st Pancras and kings cross...More

Thank Roma S
Response from Tim K, General Manager at Comfort Inn Kings CrossResponded February 16, 2018

Dear Roma, Thank you very much for taking your time to share your concerns with us. Your kind comments regarding our Front Desk Team is really appreciated and it is a true motivation. Again, thank you very much for your feedback.

Reviewed February 7, 2018 via mobile

Do not stay here!! Worst hotel by far I've stayed at in London - dirty run down and wouldn't pay £20 let alone the £180+ that was charged. Breakfast was grim...as a female travelling with colleagues it was bad enough but would have actually checked...More

1  Thank Tracey G
Response from Tim K, General Manager at Comfort Inn Kings CrossResponded February 10, 2018

Dear Tracey, Thank you very much for your feedback. We are extremely sorry to hear that you were not happy with your stay. We would like to discuss your feedback further, kindly call us on 02078371940 and ask to speak to Royan. Please be advised...More

Reviewed January 17, 2018 via mobile

A great location within an easy walk to St Pancras and Kings Cross. Customer Service was excellent, the breakfast I thought good, with a wide and plentiful choice of a continental breakfast. Food was regularly topped up so always a choice. The room was clean...More

Thank Tania T
Response from Tim K, General Manager at Comfort Inn Kings CrossResponded January 18, 2018

Dear Tania, Thank you very much for your feedback. We are delighted to hear your kind words regarding our customer service and the hotel. Your feedback was shared between the colleagues and it is a true motivation and a great start of the day. Thank...More

Reviewed January 6, 2018

We had two stays at this hotel. The first was in a room accessible by an elevator but the second time our room required a climb up a steep set of stairs - difficult with luggage. I also though the pricing was a little high...More

Thank Donna B
Response from Tim K, General Manager at Comfort Inn Kings CrossResponded January 8, 2018

Dear Donna, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your comments regarding the customer service has been passed to our front desk team and we thank you for your kind words. Regarding the stairs,...More

Reviewed December 23, 2017

This hotel isn't trying to be fancy; its functional and good value. Not a place I'd like to be based out of for any more than a few days. The common areas of the hotel aren't anything to write home about and I was getting...More

Thank ITTS
Response from Tim K, General Manager at Comfort Inn Kings CrossResponded January 3, 2018

Dear ITTS, Thank you very much for your constructive feedback. I am glad to note of your surprise on entering the room and that your immediate issue was rectified very quickly. This has already been passed to the member of the team who dealt with...More

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About
Amenities
Top amenities
Breakfast included
Free Internet
Hotel Amenities
Breakfast included
Multilingual Staff
Details
Price range
US$118 - US$338 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$118 - US$338 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Add Photo Photos
Traveller (172)
Room & Suite (273)
Dining (13)
Family and Play Areas (1)
Nearby
Bloomsbury
Snuggly nestled within Central London is academic and
leafy Bloomsbury, an area that boasts walking distance
access to many of London's most popular attractions.
It is also home to some of Britain's most celebrated
museums, including the must-see British Museum.
Despite an understandable popularity with students,
tourists and day trippers, vast sections of Bloomsbury
retain a quiet, residential feel year round and
...More
Questions & Answers
Ask a question
Diane N
July 27, 2016|
AnswerShow all 4 answers
Response from Melanie S | Reviewed this property |
Yes
0
Votes
Phil F
May 26, 2016|
AnswerShow all 6 answers
Response from Welltravelled88 | Reviewed this property |
I really did not like this hotel. Our room was in an annex building and was in the basement. There was space to move around but we also had our daughter with us and she has a pull out bed which also took up space. Make sure... More
1
Vote
Sue C
November 4, 2015|
AnswerShow all 13 answers
Response from Comfort Inn K | Property representative |
Dear Guest, Thank you for your enquiry. Please be advise that the hotel does not offer any gluten free products on the continental breakfast menu. Breakfast times are, Mon-Sat 7:00am to 9:30am, Sun: 7:30am to... More
0
Votes
Room Tips
"Very close to St Pancras and Kings Cross, that's all I would recommend this hotel for."
Read review
"Ask to see room first some are small"
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"Go to a different hotel."
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"Avoid the basement"
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