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Arbor City Hotel

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#122 of 1,080 Hotels in London
Certificate of Excellence
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1 room 2 adults 0 children
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Arbor City Hotel
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532 Reviews from our TripAdvisor Community

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Showing 353: English reviews
Reviewed yesterday NEWvia mobile

I told the underground from St Pancreas Int'l to Aldgate East station, Exit 3, turn left and you will find Arbor City hotel (on the map shown on the underground, named: City Hotel, not Arbor City Hotel) - Pay attention!!! Take Hammersmith & Circle line (zone 1 ticket fare), towards Barking direction. In short, if you have heavy luggages and...

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Helpful?
Thank Littlehse M
London, United Kingdom
Reviewed 2 days ago NEW

I regularly drop into Arbor City Hotel for a coffee to do some work from my computer in the morning. The service is excellent. Florin is the member of staff who usually helps me out with not only settling my computer up (wifi etc) but also ensuring that anything I need is provided for. Florin is the perfect host; I...

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Thank masterjreynolds
Norwich, United Kingdom
Reviewed 3 days ago NEW

A brilliant hotel and the best value anywhere in London. Great location within walking distance of the City and the sights. Car parking at the back. I stayed here before under the previous owners and it was good then but the whole Hotel has had a real makeover. The rooms was large and newly refitted. Staff are friendly, welcoming and...

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Thank Sylvia / Stephe... T
Mark I, Group General Manager at Arbor City Hotel, responded to this review

Dear Stephe...T Thank you so much for your lovely review. I was delighted to read that you liked the refurbishment that has been carried out and that you found our location ideal for visiting central London. Thank you for mentioning our friendly staff, I was so pleased to read that you received a warm welcome on arrival. I hope that...

Bergen, Norway
Reviewed 5 days ago NEW

Absolutely wonderful people welcoming me so warmly. A beautiful room, clean and nice, good bed, lovely bathroom. The service at this hotel was outstanding! The location for me was perfect, nearby busses and underground.

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Helpful?
Thank Selandia22
Mark I, Group General Manager at Arbor City Hotel, responded to this review

Dear Selandia22 Thank you so much for your wonderful review. I was delighted to read that you received a warm welcome on arrival and that you found your room clean, the bed comfortable and the service outstanding. I agree our location is ideal for visiting attractions in London. I hope that we will have the pleasure of welcoming you back...

Oxford, United Kingdom
Reviewed 5 days ago NEWvia mobile

My husband and I stayed here on New Year's Eve and it was very reasonably priced despite the date. Clean, modern and comfortable and with helpful and friendly staff, I couldn't fault it. My husband was disappointed that breakfast (included), was continental and not cooked, but it was very nice nonetheless. Great location for exploring The City and walking distance...

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Helpful?
Thank toon7608
Mark I, Group General Manager at Arbor City Hotel, responded to this review

Dear toon7608 Thank you so much for your lovely review. I was delighted to read that you enjoyed all aspects of your stay and thank you for sharing your experience. Pleased to read that our location enabled you to walk to central London and the river. I hope that we will have the pleasure of welcoming you back on your...

York, United Kingdom
Reviewed 1 week ago

I stayed at the City Hotel years ago and it was pretty grim, so delighted to report that it has been transformed. Totally refurbished, comfy rooms and a very warm welcome, plus some nice added touches like fresh fruît in the foyer for guests and coffee machines in the rooms. Excellent breakfast too and really convenient for central London -...

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Helpful?
Thank dee2508
Mark I, Group General Manager at Arbor City Hotel, responded to this review

Dear dee2508 Thank you so much for taking the time to post a review. I was delighted to read that you liked the refurbishment that has been carried out and that our staff provided a warm welcome on your arrival. Thank you for sharing your experience, I hope that myself and my staff will have the pleasure of welcoming you...

Berlin, Germany
Reviewed 1 week ago via mobile

This hotel offers everything I would expect. While the room was not very large, it was adequate. The bathroom is mindern and clean. The towels are fluffy and don't smell chemical. The bed is comfortable and I was impressed with coffee through a Nespresso machine (albeit without the original capsules). My only negative comment is that I twice found long...

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Thank tpf01
Mark I, Group General Manager at Arbor City Hotel, responded to this review

Dear tpf01 Thank you so much for your review. I was delighted to read that you enjoyed your stay and thank you for sharing your experience. I note your comments regarding finding hairs in your bed, I will discuss your review with our housekeeping team and apologise for any distress this caused you. I hope that we will have the...

Dublin Ireland
Reviewed 1 week ago

The Arbor City is one minute walk from Algate East tube station & close to Liverpool St mainline train station. It has recently completed a major re-furb to the highest standard - rooms are modern, spacious and very well equipped. The shower was the best I've had in years, We had an inclusive rate for continental breakfast - plenty of...

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Helpful?
Thank GeraldineM53
Mark I, Group General Manager at Arbor City Hotel, responded to this review

Dear GeraldineM53 Thank you for your lovely review. I am so glad that you found our location convenient, the facilities in the room to your liking, enjoyed breakfast and found our staff friendly and helpful. I hope that myself and my team will have the pleasure of welcoming you back in the future. Best wishes Mark

Oslo, Norway
Reviewed 2 weeks ago

The rooms are spacious, clear, clean and offer a great view of the contrasted east End. The bed is one of the most comfortable ones I have EVER slept in. The staff is always very helpful and efficient.

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1Thank _valblackwolf
Mark I, Group General Manager at Arbor City Hotel, responded to this review

Dear valblackwolf Thank you so much for your lovely review. I was delighted to read that you found your room spacious and clean and that you found the bed so comfortable. I hope that we will have the pleasure of welcoming you back to Arbor City on your next visit to London. Best wishes Mark

Viana do Castelo, Portugal
Reviewed 2 weeks ago

Very nice Hotel, close to Aldgate East tube station. The Staff is very nice and friendly and contibute to have a fantastic vacations. Special thanks and regards to the supervisor, Mr. Zakaria and to the bartender, Mr. Armando. Their professionalism and sympathy are remarkable. I wish to all the Staff a happy New Year of 2017.

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Helpful?
Thank zetoroda
Mark I, Group General Manager at Arbor City Hotel, responded to this review

Dear Zetoroda Thank you so much for the lovely review. I was delighted to read that you enjoyed your stay and thank you for mentioning Zakaria and Aramando, I will share your review with them. I hope you have a happy and successful 2017 and that we will have the pleasure of welcoming you back on your next visit to...

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Staying in Whitechapel

Neighbourhood Profile
Whitechapel
Whether you're here for its dynamic street life, world class galleries or famed curry houses, you're bound to be wowed by the uniquely cosmopolitan flavor of Whitechapel. Long gone are the days when Jack the Ripper stalked its streets. And despite his mysterious legacy bringing throngs of curiosity driven tour groups to its back alleys and otherwise serene garden squares, these days you're more likely to catch a cutting edge fashionista scurrying through its age old lanes than criminals of any sort.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Situated a minutes’ walk from Aldgate East Tube Station and on the gateway to Brick Lane, one of London’s foremost tourist attractions, City Hotel London is ideal for those people on a business trip and for those on a City break. The West End for its theatres and shopping is only ten minutes by tube to the west and the Olympic Stadium, including the fabulous Westfield Shopping Centre, is ten minutes to the east. We are within a short stroll to Spitalfields, famed for its great shopping and eateries, as well as The Whitechapel Art Gallery, The Tower of London and the East End’s famous street markets. The hotel offers a full English breakfast, noted for providing the best English sausages we can find. 24 hour room service is available and the Lane Bar and Restaurant is a great place to eat, drink and relax. Our rooms can sleep up to five adults and two children and are all en suite with great showers, flat screen TV and in-room safes. We also have car parking if required.Conference and banqueting facilities are also available at great prices and we can arrange for pick ups from all London Airports and Railway Stations. ... more   less 

Additional Information about Arbor City Hotel

Address: 12-20 Osborn St, London E1 6TE, England (Formerly City Hotel)
Region: United Kingdom > England > London > Whitechapel , East End / East London
Price Range: $135 - $501 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Arbor City Hotel 4*
Number of rooms: 110
Reservation Options:
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Also Known As:
City Hotel London
Hotel Style:
#104 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Arbor City Hotel staff and other travellers.
11 questions
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Gosport, United Kingdom
1 month ago
Viareggio, Toscana, Italy
over a year ago
over a year ago
Viareggio, Toscana, Italy
over a year ago

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Questions? Get answers from Arbor City Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a room at the back as rooms over Osborn Street can be noisy.”
 of 5 bubbles dee2508, 17 Jan 2017 | Read review
“Ask for a room in the upper floors”
 of 5 bubbles _valblackwolf, 10 Jan 2017 | Read review
“Probably better to overlook the car park than the street.”
 of 5 bubbles K5863WTjohnp, 15 Dec 2016 | Read review
“Ask for a quiet room.”
 of 5 bubbles joylin, 14 Dec 2016 | Read review
“avoid room 115”
 of 5 bubbles 331bradleyv, 12 Dec 2016 | Read review
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