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Novotel London Waterloo

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2,752 Reviews from our TripAdvisor Community

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Showing 1,313: English reviews
Chester, United Kingdom
Reviewed 31 October 2012

great location for a hotel. our room faced the road, but we had brilliant views of Lambeth Palace and the Eye/Big Ben beyond. a standard room is pretty small for the price but that is to be expected in London. Lobby is very modern and airy; and Breakfast is top notch. one letdown is the very high cost of internet...

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Thank illusiveTV
NovotelWaterloo, General Manager at Novotel London Waterloo, responded to this review

Thank you so much for taking the time to write a review following your stay at Novotel London Waterloo. I'm glad you overall enjoyed your stay and hope you will be giving us the opportunity to welcome you back again soon. Kind Regards, Bernard Panisse General Manager

Pwllheli, United Kingdom
Reviewed 30 October 2012

Stayed for two nights for a girls weekend away, great rooms, everything we needed was there. Clean, well equiped, location was fine, cabs from Euston not too expensive and a very short walk to the Houses of Parliament etc. Did not eat here, breakfast (booked room only) was very expensive, we took a left out of the hotel, over the...

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Thank 721Evans
NovotelWaterloo, General Manager at Novotel London Waterloo, responded to this review

Thank you for taking the time to share your thoughts about your stay at the Novotel London Waterloo. I am glad to read you enjoyed the time spent with us and I hope that you will give us the opportunity to welcome you back. Kind Regards, Bernard Panisse General Manager

Dundee, United Kingdom
Reviewed 26 October 2012

We arrived early from an overnight flight from the USA and no room was available, but staff found one for us a few hours after arrival on a busy weekend. Very helpful staff. Not needing full breakfasts we enjoyed coffee and croissants at the bar.

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Thank Alexander409
NovotelWaterloo, General Manager at Novotel London Waterloo, responded to this review

Thank you for taking the time to post a review about your stay with us on Trip advisor. I was happy to read the staff managed to assist you and have shared your comments with the front office team members. I am sure this will serve as an encouragement to all of them. We hope you will give us the...

Hobart, Australia
Reviewed 26 October 2012

We arrived amid the chaos of the Olympics to stay at the hotel we paid a bargain priced £110 per night and this included a hot buffet breakfast, which was fantastic despite it being busy. Rooms facing the road spacious and quiet. Only 5 minutes walk to the Thames

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Thank Salhaladin
NovotelWaterloo, General Manager at Novotel London Waterloo, responded to this review

Thank you very much for taking the time to write a review about the Novotel London Waterloo. I was pleased to read you had a great time when coming to stay with us during the Olympic Games and have shared your nice comments with our team. I hope we will welcome you back on an other occasion and that your...

Motherwell, United Kingdom
Reviewed 22 October 2012

stayed for 2 nights with my 2 daughters.room was excellent and we managed to get checked in early.The walk to Lambeth North was less than 10 mins but the no 3 bus stopped outside the hotel. The breakfast was ok but it did not include everything that was advertised.My daughter was looking forward to waffles. We did not receive any...

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Thank motherwellmum
NovotelWaterloo, General Manager at Novotel London Waterloo, responded to this review

Thank you for taking the time to write a review about our Hotel. I was pleased to read you and your daughters had an enjoyable stay with us. Should you give us the opportunity to welcome you back, I would like to inform you we are in the process of replacing the blankets with duvet covers and our reception team...

London, United Kingdom
Reviewed 18 October 2012

I had an executive room on the 5th floor with lovely views over Lambeth Palace and towards Big Ben and London Eye. The room was large, with a very comfortable double bed. The nespresso machine was a welcome addition to the usual instant coffee found in hotel rooms, as was the mini bar in a fridge that didn't charge you...

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Thank harrietlaine
NovotelWaterloo, General Manager at Novotel London Waterloo, responded to this review

Thank you for taking the time to leave a review following your recent stay with us at the Novotel London Waterloo. I was glad to read that you appreciate the Hotel facilities as well as the extra amenities offered in our Executive bedrooms and I hope that we will have the opportunity to welcome you again in the future. Kind...

UK
Reviewed 15 October 2012

Have just returned from a 2 night stay at the Novotel Waterloo in London. We were warmly welcomed by staff on reception and given a room with a fantastic view over London including Lambeth Palace, the Houses of Parliament and St Pauls. The room was clean and had everything we needed including a fridge and a room safe and tea/coffee...

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1Thank sailinn
NovotelWaterloo, General Manager at Novotel London Waterloo, responded to this review

Thank you very much for your feedback regarding your stay at Novotel London Waterloo. I will share your nice comments with our team and am sure that this will serve as an encouragement to all of our staff. I hope we will welcome you back very soon and that your next visit will be as pleasant as the previous one....

Camira
Reviewed 14 October 2012

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Thank Camira07
NovotelWaterloo, General Manager at Novotel London Waterloo, responded to this review

kigali
Reviewed 9 October 2012

The rooms are fine and exactly what you'd expect from a novotel, however you have to even pay for tv and the internet prices are ridiculous. You can do much better in terms of location and value for money in london.

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Thank anuka9
NovotelWaterloo, General Manager at Novotel London Waterloo, responded to this review

Thank you for taking the time to write a review about Novotel London Waterloo. I would like to confirm the access to all TV channels is free of charge and our reception team can assist you or answer any concerns you may have about the charges. I hope to welcome you back again in our Hotel. Kind Regards Bernard Panisse...

Milano
Reviewed 7 October 2012

Novotel London Waterloo is just opposite to the city center in a very good position for a walk in the parliament area. Prices are good considering the Hotel chain and the distance from the city center. No tube nearby (Waterloo or Vauxall are more than 10min walking) but bus n. 3 (runs 24hrs) is just in front of the hotel...

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Thank Stefano C
NovotelWaterloo, General Manager at Novotel London Waterloo, responded to this review

Thank you for sharing your comments about your stay at the Novotel London Waterloo, Two Imac computers are available for use by our guests. Located in the Hotel lobby they offer free access to internet. In the bedrooms we offer a broadband and wifi service. The upgrade from Superior to Executive bedrooms offers complimentary broadband internet, the use of a...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Elements Restaurant
Elements Restaurant
Cuisines: Pizza, International, European
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Just one step away from the River Thames, Big Ben, the Houses of Parliament and minutes away from the London Eye. Enjoy a fantastic stay in our spacious air-conditioned bedrooms, with an exceptionally comfortable Queen size bed, en-suite facilities, LCD TV, large desk and a laptop size safe. Some rooms offer amazing views of the London skyline. Be tempted by our varied buffet breakfast and our tasty international cuisine served in our Elements Restaurant. Sit back and relax with a cocktail in our Elements Bar. Up to 2 children (under 16 years) can stay free (with breakfast) when sharing a room with adults. Access to kid’s play corner, an Xbox console, Vauxhall City Farm and other family friendly activities mins away. Unwind in our In Balance Fitness and Wellbeing centre, complementary for our guests. Convenient links to the heart of the city within walking distance to underground stations, bus stops and city rental bikes. On site paying car park. ... more   less 

Additional Information about Novotel London Waterloo

Address: 113 Lambeth Road, London SE1 7LS, England
Region: United Kingdom > England > London
Price Range: $252 - $409 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel London Waterloo 4*
Number of rooms: 187
Reservation Options:
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Also Known As:
Novotel London Waterloo Hotel London
Accor London Waterloo
London Novotel Waterloo
Hotel Style:
#219 Family Hotel in London
#229 Luxury Hotel in London
#318 Romantic Hotel in London
#327 Business Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Novotel London Waterloo staff and other travellers.
29 questions
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Athens, Greece
New Delhi, Delhi, India
New Delhi, Delhi, India
Hickory, North Carolina
8 months ago

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Questions? Get answers from Novotel London Waterloo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The rooms facing the street are a bit niosier, but have great view”
iwonac413, 11 Apr 2017 | Read review
“Room 502 is just splendid!”
ScottyGPP, 30 Mar 2017 | Read review
“We had a great view at the Big Ben”
jacquelinenoy, 13 Mar 2017 | Read review
“no views as in central London, but close to everything, romos are very spacious.”
sallyannm, 10 Mar 2017 | Read review
“Higher floors overlooking Lambeth Palace. Pretty special view.”
nickys873, 22 Feb 2017 | Read review
5 of 5