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The Chesterfield, located in the heart of Mayfair, is quintessentially British and exudes classic charm and unique personality. An ideal location minutes from Bond Street, Piccadilly and the Royal Parks, The Chesterfield Mayfair is renowned for the best Dover sole in London, themed afternoon teas, molecular cocktails and gin tasting experiences. A passionate team consistently exceeds guest expectations with faultless service.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to TheAA: The Automobile Association.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
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Nestled in the heart of Mayfair, The Chesterfield Mayfair Hotel garners accolades for its prime location close to key attractions and its quintessentially British charm. Guests frequently commend the hotel's exceptional value, spotless rooms, and meticulous service that adds a personal touch to their stay.
The amenities, including live music bars and delectable dining, contribute to the inviting and sophisticated atmosphere. While lauded for their comfort and traditional decor, some guests note the rooms can feel compact and slightly dated.
Location
Central
Atmosphere
Sophisticated
Rooms
Comfortable
Value
Exceptional
Cleanliness
Spotless
Service
Attentive
Amenities
Outstanding
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This was our third stay as we had enjoyed our previous visits. The hotel is in the Red Carnation group and having stayed at several of their hotels we would not hesitate to recommend any of them. We arrived by car and were greeted by a member of staff who came out and took our bags, then offered to park the car for me. The location is central( just off Berkley Square) with many of London's attractions and restaurants within walking distance but our room was lovely and quiet. Without question all of the staff are friendly, helpful and appear to be very happy in their work. The bar has a quality look and feel and we were given nibbles with our drinks as well as a pleasant surprise of a piece of cheese on toast! The bedrooms have every amenity you could wish for including a plate of cookies and a piece of fudge. Breakfast provides a great choice with quality ingredients used-good to see black pudding on the menu ( though no fried bread-a particular favourite treat of mine!). The service was great at breakfast with newspapers provided too. We stayed 3 nights Wednesday to Saturday and breakfast was considerably busier on the Saturday morning but service did not seem to suffer. I recommend this quality gem of a hotel very highly indeed and we will be back soon.
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Adam Lake, General Manager at The Chesterfield Mayfair
Responded Mar 15, 2024
Dear Guest, Thank you for taking the time to share your comments on your stay at The Chesterfield Mayfair. I appreciate your continuous loyalty to us and the Red Carnation brand and it was wonderful to welcome you back. Thank you for highlighting our team as well as our breakfast and drinks services at Butlers Restaurant and the Terrace Bar, I will make sure that the whole team will receive your words of praise directly. I look forward to welcoming you back soon and many thanks once again for your fantastic review. Kind Regards, Adam
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From the moment we approached the front entrance to the moment we loved every second of our short stay the Chesterfield Mayfair. Our check-in at reception on arrival was the best check-in experience I've ever had in the UK and made us feel like we were their only guests that weekend. We had arrived about three hours before the designated check-in time, but our room was already ready, which was a great bonus. There was no 'the lift is around the corner on your right', instead one of the doormen led us to the lift and called it for us. Shortly after arriving in our bedroom, which was immaculate and luxurious, we received a call from reception to check that we were happy with our room and asking if there was anything we wanted. After leaving our room to head downstairs for lunch we walked along a corridor where all the signs of the zodiac were embossed in very large gold discs surrounded by wood and tastefully framed and hung along the walls. We had lunch in the Terrace Bar. As soon as we sat down one of the bar staff provided us with a plate with a bowl of olives, twiglets and popcorn along with a menu. For lunch we ordered one Buttermilk Chicken Burger and one Steak Sandwich, both of which were delicious and the steak had been cooked exactly to order. This was accompanied by a delicious bottle of Campo dell Olio Gavi di Gavi. The service in the Terrace Bar was superb from start to finish and every member of staff was working exceedingly hard, yet smiling and always looking around to see if any of the guests needed anything, or if anything needed to be cleared away. After a brilliant Bruce Springsteen concert in Hyde Park, we returned to the Terrace Bar and sank into two leather Chesterfield wing backed armchairs for a G&T and a 'naughty' Chesterfield Club Sandwich, which is by far the best Club Sandwich I have had anywhere in the world. I then further indulged in an 'Old Fashioned' cocktail, which was perfectly made. Again, despite the Terrace Bar being full with guests returning from the Bruce Springsteen concert, the bar staff never missed a beat and their service was excellent. After an exceedingly comfortable night's sleep and a lovely shower, we ventured down to Butlers Restaurant for breakfast, where we were treated to a delicious Eggs Royale and Full English, accompanied by freshly squeezed orange juice and tea and coffee. As with the Terrace Bar, the service in Butlers Restaurant was excellent and friendly. Checking out at reception was as friendly as checking in. The Chesterfield Mayfair will now be our go to hotel whenever we stay over in London. Thank you to all at the Chesterfield Mayfair for making our Billy Joel and Bruce Springsteen weekend even more memorable for all the right reasons.
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Date of stay: July 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Adam Lake, General Manager at The Chesterfield Mayfair
I went on a solo trip to London from Canada so there were a few criteria I needed to find a hotel. 1) I have a chronic pain condition so need to have either a memory foam mattress or a mattress topper that wont cause pain. The housekeeping staff put a feather bed mattress topper and I had the best sleep in years on that bed. No discomfort or pain to ruin my vacation. 2) I had to feel safe in my hotel and I felt perfectly safe both in the hotel and the surrounding Mayfair area of London 3) I wanted to be near restaurants, take out places, a drug store and small grocery store and they were all there. within a short walking distance 4) My husband and I prefer small privately owned or small chain boutique hotels with old world luxury details. The Chesterfield Mayfair fit the bill. One of my friends came to visit and said that the hotel and my room felt so comfortable and inviting. 5) The staff at a hotel can make or break your visit. All the staff at the Chesterfield Mayfair were professional, warm and welcoming and I would highly recommend this hotel just on the staff alone 6) An inclusive breakfast is always a nice added bonus so I added breakfast to my reservation. The choices were fantastic, pretty well anything you could want, delicious, fresh and great portions. Again the staff were amazing. 7) The number of London tourist attractions were within a decent walking distance. I never had to take the tube, or a bus or a train. I was able to walk everywhere. 8) On rainy days the front desk loaned me a roomy black umbrella! 9) The hotel bar was fantastic - it felt so cozy and inviting and the classy outdoor patio was a great added bonus! I highly recommend this hotel and if I head back to London again in the future I would choose to stay at this hotel again. After a lot of research It was the best decision I ever made!
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Date of stay: August 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled solo
Room Tip:Â Great for solo visitors or those that have chronic pain conditions
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Adam Lake, General Manager at The Chesterfield Mayfair
Responded Sep 1, 2024
Dear Guest, Thank you for sharing your recent experience at The Chesterfield Mayfair. It is brilliant to read that how much you enjoyed our facilities and central location in the heart of Mayfair, as well as our team's service and attentions. We at Red Carnation Hotels strive to extend generous and warm hospitality to all of our guests and I am happy to have achieved this with you, even when our guests' stays are not perfect. We are looking forward to welcoming you back in the future and thank you once more for your superb review. Kind regards, Adam
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The hotel is beautiful and wonderfully located. The Mayfair district is clean, quiet and very safe, not to mention that it is very beautiful, which doesn't spoil anything. We could do almost everything on foot in less than 30 minutes of walking. And only 10 minutes from the palace and shopping streets. The staff are lovely and exceptionally knowledgeable (we were looking for something very specific and rare, we found it thanks to them). The rooms are very comfortable with different pillow choices and underfloor heating in the bathroom. The meals are excellent. The à la carte breakfast is very pleasant, served quickly and in the greatest calm. It was varied and delicious. The hotel restaurant “The Butler” was worthy of a great restaurant, the dishes were fine and delicate, full of flavors with beautiful, typically English discoveries.
(-):
Our room was located near the elevator, so we could hear it sometimes. A service charge of ÂŁ15 per day is applied at the end of the stay without this being mentioned beforehand.
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Date of stay: November 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Yet again, The Chesterfield Mayfair is the prize in London! We have stayed here probably 10 times over the past few years, and each time the Standard of Excellence continues to dominate. The hotel itself is a beautiful homage to the history of the area and is consistently providing linens comparable to home, housekeeping services including turndown and daily service, a friendly atmosphere that truly tells the story - this is your second family who are always happy to see you. Loris (concierge) will not only book tickets to events or recommend restaurants as you might expect from a concierge, but he will also find you medical assistance (yes, it happened) and inquire as to your well-being for the rest of your trip. Nicole at the front desk is one of those people who was born as sunshine, always happy and always helpful and cheerful. Johal, the new manager, is well on his way to a guaranteed illustrious career - always helpful, always ensuring your stay is spectacular, and always kind. Georgie and Musafa at the front door are like wonderful spouse, either seeing you off to your day, or greeting you at the end of the day with a smile and a welcome. And yes, there are hugs all around from everyone! Want a drink that's not on the bar menu? No problem, ask and your creation awaits. Both the breakfast fare and the bar food are always served with precision and attention to detail to make sure your meal is all you hoped it would be. This home away from home is a 7 minute walk to the Green Park tube station, cabs are right outside the door, and you can walk through Green Park to Buckingham Palace. Restaurants and a few little shops are a few feet away at Shephards Market. We stay here at least twice a year and will be returning in April and then again in December for the Christmas season and a re bringing friends. There aren't enough wonderful accolades for our favorite hotel on earth!
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Date of stay: December 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
Room Tip:Â You may want to request a room with a heated bathroom floor - they are divine!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Adam Lake, General Manager at The Chesterfield Mayfair
Responded Dec 16, 2024
Dear Guest, Thank you for sharing your review of your stay at the hotel on Trip Advisor. We pride ourselves on our passionate service and attention to detail; so reading how much of a difference the team's service made is so rewarding. I will be sharing your kind words in our next team meeting, and will ensure particular praise is given to those involved in making your visit a success. We hope to welcome you back in the not too distant future, and thanks again. Kind regards, Adam
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We have just returned from our second stay at The Chesterfield Mayfair and we were not disappointed. The location is perfect in a quiet street in the heart of Mayfair and is within walking distance to Bond Street, Regents Street, Piccadilly and Green Park tube station is just a few minutes walk away.
The attention to detail in the hotel is second to none and nothing is too much trouble.
Breakfasts is wonderful with a great selection of hot and cold food available, the staff are so attentive and always very polite and welcoming.
After returning to you room in the evening, you are greeted by a turndown service where fresh water is placed on the bedside table and a small sweet favour left for you, and your curtains are closed.
All these little touches make a difference when choosing a hotel.
This was our second year at The Chesterfield Mayfair and we are now booking again for our trip next year as this hotel is perfect!
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Date of stay: November 2023
Value
Location
Service
Trip type: Travelled with friends
Room Tip: We cannot fault this hotel, it’s perfect!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Adam Lake, General Manager at The Chesterfield Mayfair
Responded Nov 22, 2023
Dear Guest, Thank you for taking the time to share your comments on your stay at The Chesterfield Mayfair. I appreciate your continuous loyalty and it was wonderful to welcome you back. Thank you for highlighting our team as well as our breakfast and turndown services, I will make sure that the whole team will receive your words of praise directly. I look forward to welcoming you back soon and many thanks once again for your fantastic review. Kind Regards, Adam
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From the moment you enter the elegant, comfortable lobby of the Chesterfield Mayfair and are greeted by the gracious, friendly and professional staff, you think "Ahhhh, I'm really in London now". This gem of a hotel on a picturesque corner of quiet Mayfair is elegant, classic London, immaculate, warm and inviting, with a serene location surrounded by impressive buildings and cityscapes - walkable to many London iconic places and restaurants. Rooms are very clean and well equipped with the best tub soak ever after a long day of touring the city. Housekeeping is well run, efficient and neat. Beds and bedding offer a really comfortable night's sleep. On-site amenities such as the classic bar area with live entertainment (music, singing) nightly, as well as the restaurant are excellent in terms of ambience, service, cuisine and beverages. Front desk professional and helpful and very well dressed ! Shepard Market and other fine restaurants are an easy walk. although the Tube isn't as convenient.
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Date of stay: September 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Adam Lake, General Manager at The Chesterfield Mayfair
Responded Dec 8, 2023
Dear Guest, Thank you for your delightful review! We are thrilled to hear that you had an amazing stay with us and enjoyed the charm of Mayfair. It is wonderful to know that our clean and well-equipped rooms, comfortable beds and lively bar with nightly entertainment added to your experience. Moreover, our professional and helpful front desk team takes pride in ensuring a seamless stay for our guests. We appreciate your kind words and hope to welcome you back soon for another fantastic experience! Kind regards, Adam Lake
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I first discovered the Chesterfield Mayfair about 10 years ago while looking for a boutique hotel for a London stay. I have a hospitality background and have traveled extensively so tend to seek out places that are not chains and that offer an experience unique to their location. From the minute I walked into the hotel and was greeted by a jewel box of a lobby staffed by a crackerjack reception staff I fell in love and I wouldn’t consider staying anywhere else. Each room is different, featuring fabric walls, individually chosen furniture, and luxurious linens and towels. The food service is lovely no matter the meal, including room service, an amazing afternoon tea, and the 24 hour bar off of the lobby. And the housekeeping staff is unobtrusive in keeping rooms and public spaces sparkling. Overall though I think the service in the Chesterfield is what really elevates its status. The staff cannot do enough for you and are accommodating and unflappable. They are all very good at what they do and it makes staying there an oasis of calm. Everyone is well trained and customer-focused The location in Mayfair is convenient to getting easily around the city and close to tube and bus services. I adore this hotel and can unequivocally recommend it as a wonderful place to stay.
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Date of stay: October 2023
Value
Location
Service
Trip type: Travelled solo
Room Tip:Â Treat yourself!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Adam Lake, General Manager at The Chesterfield Mayfair
Responded Oct 16, 2023
Dear Guest, I am absolutely delighted to read your heartfelt review on TripAdvisor! It is truly an honour to have had you as our guest at The Chesterfield Mayfair Hotel. Your kind words to our staff are deeply appreciated. We believe that the heart and soul of our hotel is our team and we are very happy to know that you fell in love with them from the moment you checked in. Our staff takes immense pride in providing a warm and welcoming experience. Moreover, the uniqueness of each room, with its fabric walls, individually chosen furniture, and luxurious linens and towels, is something we are particularly proud of. We are glad you found it to your liking. Thank you for also recognising every aspect of your stay from food service, housekeeping, maintenance of the building and front desk- your appreciation for our team's dedication, training, and customer focused approach is truly motivating for all of us. We are here to make your stay exceptional and your words reaffirm our commitment. Once again, it has been a pleasure to have you as a guest and your recommendation means the world to us. We look forward to many more years of creating beautiful memories for you at The Chesterfield Mayfair Hotel. Kind regards, Adam Lake
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From the minute you step in to the Chesterfield Mayfair, and through the entire stay you are pampered with attention, kindness, elegance, perfect proper service, smiles, accommodations. The rooms kept cleaned every day, the food was fresh and delicious no matter if you ate there for breakfast or dinner. We really enjoyed English hospitality. Also, this is one of the last hotels in London that is privately owned. Strongly recommend Jake, loris, Alina, Peter, Andrea- they are the best!
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Date of stay: June 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Adam Lake, General Manager at The Chesterfield Mayfair
Responded Jul 6, 2024
Dear Guest, Thank you for taking the time to share your review of The Chesterfield Mayfair via Trip Advisor. It is always a joy to receive such positive feedback. As you know, we pride ourselves on our attention to detail and going the 'extra mile' in our guest interactions; so it is ever so rewarding to read that how much of a difference our team made to your experience. We look forward to welcoming you back to Mayfair soon. Kind regards, Adam
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My wife/I finished up a 12 day cruise by staying at the Chesterfield Mayfair for 4 days.
We were given room 207 overlooking the courtyard of the restaurant next door. They had an event going on, which made the room very noisy.
We were to rise the next morning at 3:30 am to catch the first Euro train to Paris at 6 am. I called the front desk and explained our situation and was told that they didn't know what time the party would end.
Within 10 minutes, Ellen called from the front desk and asked if I could meet her to check out an alternative room.
She took me to room 308 and it was perfect. She made a potentially difficult situation right and did what a good manager does...find an acceptable solution.
They even gave us a courtesy wake-up call to ensure we were up and arranged for a cab to pick us up and deliver us to St Pancras Station.
Georgie was very accommodating in making sure our bags were taken to the room and collected for our trip to Heathrow.
The entire hotel staff from the doorman to the housekeeper were very pleasant, professional, and overall, top-notch.
The room was spotless, as was the bathroom.
The hotel is located in a safe neighborhood and approximately a five minute walk to the Green Park Tube Station, which will get you anywhere in London.
The hotel is half a mile from Buckingham Palace as well as many attractions in London.
Baker Street is a block away where you can find restaurants,groceries, and shopping within a mile walk.
This place, although it was a little expensive, is worth every penny.
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Date of stay: June 2024Trip type: Travelled as a couple
Room Tip:Â Parking is at a premium, get a cab.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Adam Lake, General Manager at The Chesterfield Mayfair
Responded Jul 11, 2024
Dear Guest, Thank you very much for taking the time to review your recent stay at The Chesterfield Mayfair. Your account of how much you enjoyed your time with us was a treat to read. The warm and attentive service of our team is key to our success and I could not be happier to read of your satisfaction with your interactions with our team, particularly Gyorgy and Ellen. I hope that we can welcome you back to Mayfair very soon. Best regards, Adam
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Northampton, United Kingdom119 contributions45 helpful votes
I’m sorry l can’t answer your question, but email the Chesterfield as nothing is to much trouble for them, their service is outstanding and lm sure they will respond to your question.
Breakfast at the Chesterfield Mayfair is ordered from the menu. There are Continental and full breakfast options, including multiple cooked options. The buffet was discontinued due to the pandemic and was not reinstated on our last visit in October 2022. There are room options that include breakfast. Otherwise you pay for what you order. We always choose the breakfast included option. There are several casual locations for breakfast nearby if you are willing to venture out.
There are more places to choose from in the London area.
PRICE RANGE
C$501 - C$713 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the chesterfield mayfair hotel london, chesterfield mayfair hotel, chesterfield mayfair london
LOCATION
United KingdomEnglandLondonMayfair
NUMBER OF ROOMS
107
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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