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Pullman London St Pancras

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#120 of 1,087 Hotels in London
Certificate of Excellence
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Pullman London St Pancras
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4,975 Reviews from our TripAdvisor Community

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Showing 3,734: English reviews
London, United Kingdom
Reviewed yesterday NEWvia mobile

We stayed here for a 2 night mini break to London. Nice hotel, good lobby bar. A bit noisy in the bar at night as they have a resident dj which is quite cool but a bit loud and a little strange! The breakfast is great, fab selection of foods and lovely fresh fruit. The only complaint we had was...

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Helpful?
Thank SarahG1770
Athens, Greece
HOTEL’S FAVOURITE REVIEW
Reviewed 5 January 2017

I visited Pullman London St Pancras during my Christmas holidays in 2016 with my family. The location of the hotel is excellent, between 3 train stations, St. Pancras, Kings Cross and Euston. Also there is available stop outside the hotel for the open-top tour buses which i used a lot. The Hotel has a very nice and contemporary style with...

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2Thank Panos_Koutantzis
About Hotel's Favourite Review
Faith J, Manager at Pullman London St Pancras, responded to this review

Dear Panos_Koutantzis, I am thrilled to read your fantastic review and to see you truly have enjoyed every aspect and facility of the Pullman London St Pancras during your Christmas stay with us. Thank you for taking the time to share this with us – I am excited to share your glowing feedback with the entire team especially Kate who...

Brussels, Belgium
Reviewed yesterday NEWvia mobile

Really good hotel. Very close to St Pancras and walking distance from many good places in London. Friendly staff. Very welcoming doorman who helps you with luggage. Just opposite the hotel is a Pret a Manger, Starbucks and Pizza Express.

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Thank Malaiku
Reviewed 2 days ago NEWvia mobile

The location of this hotel close to start pancras was just great. The rooms are spacious and service is very good. The bar and restaurant at the hotel serve good food and drinks too. There is also a fully kitted gym and spa

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Thank Bhavesh M
Taipei, Taiwan
Reviewed 3 days ago NEW

I booked 5 nights (SUPERIOR ROOM WITH 1 KINGSIZE BED AND SOFA) in Feb 2017. The hotel provides very fine British breakfast. Its room is clean and comfortable with nice bedding. We also benefited from the good location nearby King Cross station and underground so travelled a lot of places in London and its outskirt cities like Oxford, Cotswolds and...

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1Thank travellertpe2017
Bologna, Italy
Reviewed 3 days ago NEW

Nice, spacious and clean room. Huge but warm and cosy lobby with modern style. Breakfast is super. Not cheap hotel but good value for the money considering the average price of the in London. I'll come back for sure.

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Thank Tony1371
Reviewed 5 days ago NEWvia mobile

This was my second visit to the Pullman and would have to say I was less than impressed. I have to travel to London occasionally with work and this is a preferred hotel. On arrival to London I realised I had left my purse at home- disaster, yet something I anticipated would be a minor inconvenience in an era of...

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Helpful?
1Thank Jacqueline H
Michelle L, PA to General Manager at Pullman London St Pancras, responded to this review

Dear Jacqueline H, I understand that when you have left your purse at home it can be very frustrating. I also understand you were expecting us to provide you with a room and extras without presenting any form of payment. Please let me explain to you why our team have insisted to have a physical payment method. Imagine the same...

Skipton
Reviewed 5 days ago NEW

Always get a warm welcome at the Pullman, and very efficient staff. Rooms are clean and more than adequate. hearty breakfast with plenty of choice. Great location in relation to Euston and kings cross, and easy to get onto underground .

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1Thank geordieexileSkipton
Michelle L, PA to General Manager at Pullman London St Pancras, responded to this review

Dear geordieexileSkipton, Thank you for sharing your feedback with us. I am pleased to hear that our staff made you feel welcomed and that you enjoyed your stay with us. I am delighted that you enjoyed our breakfast buffet and benefited from our convenient location. Thank you again for sharing your comments and we look forward to welcoming you back...

London
Reviewed 6 days ago NEWvia mobile

Like most Pullman hotels this is a modern and efficient property with professional staff but like Pullman hotels elsewhere also somewhat sterile. Nothing to fault it except that the service in the restaurant was atrociously slow.

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1Thank LondonTelegramSam
Michelle L, PA to General Manager at Pullman London St Pancras, responded to this review

Dear LondonTelegramSam, Thank you for sharing your feedback with us. I am pleased to hear that our staff made you feel welcomed and that you had an enjoyable experience with us. I will share your comment about our GA Restaurant with our Restaurant and Bar Manager. Your feedback will be most helpful to us as we are constantly assessing and...

Reviewed 1 week ago NEW

Just back from a two night stay here with my sister. My first time in London and I have to say I would definitely recommend this hotel to anyone. Lovely warm welcome from Kait who really made our stay special. Thank you so much for the cocktails! Location wise it is perfect, not far from the centre of the city....

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1Thank Sanpm
Michelle L, PA to General Manager at Pullman London St Pancras, responded to this review

Dear Sanpm, I want to thank you for sharing your feedback with us. It is delightful to hear that Kait made you feel special during your stay. At Pullman we strive to WOW our guests and your compliments will be shared with Kait and the team. I am glad we made your first time to London a memorable one. Thank...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Golden Arrow Restaurant
Golden Arrow Restaurant
Cuisines: British, International, European
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Following a £13 million transformation the hotel this 4-star upscale hotel is perfectly located for business or leisure. Only 3 minutes' walk from the International Eurostar terminal and 5 minutes' walk from Kings Cross or Euston Underground and train stations. Pullman London St Pancras is well placed in Central London, adjacent to the British Library. The British Museum, Covent Garden, Oxford Street, West End and The City are only 10 minutes away by Tube. Pullman St Pancras boasts the Golden Arrow restaurant and bar, as well as complimentary (standard) Wi-Fi internet access, a fitness centre, 17 meeting rooms and 24-hour room service. ... more   less 

Additional Information about Pullman London St Pancras

Address: 100 - 110 Euston Road, London NW1 2AJ, England (Formerly Novotel)
Region: United Kingdom > England > London > Euston / Kings Cross /St Pancras , Paddington / Maida Vale
Price Range: $226 - $423 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Pullman London St Pancras 4*
Number of rooms: 312
Reservation Options:
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Also Known As:
Novotel London St Pancras Hotel London
Accor London St Pancras
London Novotel
Novotel London Euston
Novotel Euston
Hotel Style:
#51 Family Hotel in London
#67 Business Hotel in London
#69 Romantic Hotel in London
#103 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Pullman London St Pancras staff and other travellers.
36 questions
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Questions? Get answers from Pullman London St Pancras staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Views are better on the higher floors.”
 of 5 bubbles Sanpm, 13 Feb 2017 | Read review
“High floors offer the best views”
 of 5 bubbles LuxuryTravelLover1, 7 Feb 2017 | Read review
“top floor with great views”
 of 5 bubbles theoldbakery, 1 Feb 2017 | Read review
“Get a room at the back as they are nice and quiet”
 of 5 bubbles fiona229, 29 Jan 2017 | Read review
“Ask for a quiet room to be placed away from the lifts- it is worth it.”
 of 5 bubbles Annasach, 26 Jan 2017 | Read review
5 of 5