We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Pullman London St. Pancras Hotel

avatar-imageavatar-imageavatar-image
Traveller (2211)
Room & Suite (966)
Videos (1)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

View prices for your travel dates

Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.

About

#261 of 1,130 hotels in London
Location
Cleanliness
Service
Value
Travellers' Choice
Rest assured that we are still here to welcome you and allow you to stay on top of your game ! Pullman London St Pancras has everything you need to unlock your potential. There’s space for you to work, create and connect in the 312 modern rooms and suites, 17 meeting rooms, not to mention the vibrant lobby. Always looking to up our game, we redefine what it means to travel. Our holistic well-being program is fresh; as is the cuisine we serve – all designed to fuel performance while expertly balancing indulgence and health. Everywhere you turn, art surrounds and inspires you. And, there’s the opportunity to play around every corner. Located in King’s Cross, the contemporary, stylish and cosmopolitan Pullman London St Pancras opens up new travel possibilities, with London on your doorstep and Saint Pancras International Station and Eurostar trains just 5 minutes away by foot. Your health & safety is our priority - visit our website for all the latest updates.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Taxi service
Business Centre with Internet Access
Conference facilities
Spa
Wifi
Fitness / spa changing rooms
Coffee shop
Restaurant
Breakfast available
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Outdoor dining area
Special diet menus
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Doorperson
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Show more
Room features
Housekeeping
Room service
Safe
Laptop safe
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Modern
Business
Languages Spoken
English, French, Spanish, Italian
6,030Reviews86Q+A100Room tips
Traveller rating
  • 3,691
  • 1,763
  • 361
  • 134
  • 81
Time of year
Traveller type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Most Recent
avatar-image
YorkshireManinblack wrote a review Apr 15
United Kingdom735 contributions298 helpful votes
The public areas are sort of modern and funky. It's not far from the stations of St Pancras and King's cross. The room was well appointed and nice and clean. We didn't eat breakfast or dine in the restaurant so can't comment on them. Nothing to complain about.
Read more
Date of stay: March 2024
Value
Location
Cleanliness
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Sandra Lodeiro Esparis, Guest Services / Front Office at Pullman London St. Pancras Hotel
Responded 3 days ago
Dear @YorkshireManinblack, Thank you for choosing Pullman London St Pancras and sharing your positive feedback! I am delighted to read that you enjoyed our modern decor in the lobby as well as our convenient location and clean accommodations. Thank you for your kind words and we look forward to welcoming you back for another enjoyable experience. Kind regards, Sandra Lodeiro Esparis Hotel Quality & Guest Experience Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
NYCTravelingGal wrote a review May 2023
New York City, New York147 contributions91 helpful votes
+1
Hotel's Favourite
We have stayed at the Pullman St. Pancras over the years whenever we travel to London, back to when the property was a Novotel! From staying in autumn, to spring, and even over the Christmas holidays, the staff have been accommodating to us each and every time when we've celebrated milestone events, most recently this April, 2023 for a milestone birthday! From Nicole in reservations surprising us to upgrading our room to a deluxe suite with a beautiful view and a welcome birthday treat, to Frederico in the restaurant who surprised us with a beautiful cake at breakfast, to Cashe in the restaurant who shared some great music venue suggestions, we appreciated the open and welcome feeling we received for our returning back once again. Make sure to take advantage of the plentiful buffet breakfast the hotel offers. It can be added on, or part of the package. It is a good deal, as it is one of the best breakfasts I have seen a hotel offer, with hot and cold food, healthy and diverse options for all types of diets. The rooms have great products for hair and body, and outlets for all kinds of electronics. Our room (1511) had a Nespresso machine, complete with choice of pods and a mini-fridge. Soft cotton robes and slippers were in the closet, along with a safe that you can program with your own code. The great thing is that the hotel is situated between Kings Cross, St. Pancras, and Euston Stations. All within a 5-7 minute walk! The Tubes are all there as well, with a lot of bus lines connecting. So a perfect location for you to go to many destinations. The rooms are guiet (1511 looks over the back, a lovely view, away from Euston Road), and the beds are comfortable. Finally, the staff are available to help all the time. So stop scrolling and researching. You won't find a better bargain at this price for this type of category. We will be back again! Thanks for making our stay feel so wonderful!!
Read more
Date of stay: April 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: If you wish for a quiet room, ask for one opposite Euston Road, and away from the elevator banks....
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
3 Helpful votes
Helpful
Share
Response from Alfio Scuderi, Guest Services / Front Office at Pullman London St. Pancras Hotel
Responded May 3, 2023
Dear @NYCTravelingGal, This is by far one of the most wonderful reviews to walk into on a Monday morning. From your in-room experience to our fantastic team interactions. We are so ecstatic to read of your experience! The entire team here strive to make the most of each and every touch point with a guest to personalize, engage and create lasting memories. Whether it be from a smile or a birthday cake, we aim to make you feel welcomed and valued. I will pass on your special compliments to Nicole, Federico and Cashe who I know will be thrilled to have been mentioned personally. We are incredibly lucky to have such a great positioning in regards to easy accessibility to London's transport systems. Our unique location also provides sweeping views over London's skyline which is most impressive day and night. Last but not least our magnificent spread at the breakfast buffet is something you cannot leave our home without trying. It is indeed an experience in its own offering a wide variety of delectable delights. @NYCTravelingGal, we cannot thank you enough for sharing you beautiful experience with us! We hope to have the opportunity to welcome you back to our home again in the near future. Kind Regards, Alfio Scuderi Hotel Quality & Guest Experience Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Elaine wrote a review Apr 9
Wirral, United Kingdom34 contributions1 helpful vote
+1
We had booked for 2 nights and on arrival we were upgraded to a fabulous deluxe room on the 11th floor with amazing views across the city. The room felt so luxurious and it was the perfect way to spend my 40th birthday! We ate at the GA bar and restaurant which had such a great vibe. The decor is spectacular, the food was just perfect, and the live dj set the tone for a really relaxing evening. Breakfast is also served in the restaurant and there was so much choice, and all tasted delicious. All staff were friendly and welcoming and we can't wait to return next time we're in London. Thank you for an amazing stay!
Read more
Date of stay: April 2024Trip type: Travelled as a couple
Room Tip: Hotel is so convenient for Euston, St Pancras and Kings Cross stations
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Sandra Lodeiro Esparis, Guest Services / Front Office at Pullman London St. Pancras Hotel
Responded 1 week ago
Dear @scattyowl, Thank you for choosing Pullman London St Pancras for such a special occasion! I am delighted to read that we have provided you with a perfect stay for your 40th birthday celebrations, from the room upgrade and panoramic views of London to our vibrant GA bar & restaurant and the tasty breakfast buffet in the morning. Your positive comments about our rooms, decor, staff and services are truly appreciated and I will make sure to pass on your compliments to the team. We cannot wait to welcome you back for another memorable stay! Warm regards, Sandra Lodeiro Esparis Hotel Quality & Guest Experience Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Harry_Natt wrote a review Apr 8
London, United Kingdom11 contributions7 helpful votes
Amazing staff, great location beautiful junior suite with an amazing view of Saint Pancras and the British library. The staff really make this hotel, they are also friendly and helpful. The location is excellent as you can get on the underground really quickly and visit many attractions. The lobby is really beautiful and we enjoyed lots of drinks in the evening. Breakfast is really really good lots of choice and again the setting is really lovely.
Read more
Date of stay: April 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Sandra Lodeiro Esparis, Guest Services / Front Office at Pullman London St. Pancras Hotel
Responded 1 week ago
Dear Harry_Natt, Thank you for taking the time to provide our team with such great feedback! I am delighted to read that you had an enjoyable stay with us, from our convenient location and friendly staff to our Junior Suites and its lovely view of St. Pancras and British Library. It is also fantastic to know that you found our lobby to be beautiful and the perfect setting to enjoy a few drinks in the evening. I really appreciate your positive comments and will be sure to pass on your compliments to the team. Your satisfaction means the world to us, and we hope your next visit will be as pleasant! Kind regards, Sandra Lodeiro Esparis Hotel Quality & Guest Experience Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Monique L wrote a review Apr 1
Greater London, United Kingdom110 contributions26 helpful votes
+1
Please thank the Chef for the wonderful "Welcome" plateau & card surprise that awaited me in the room. I also had a light supper & it was awesome that Raluca looked after me with a cocktail and then helping me choose a light dinner. Csaba was there to greet me for breakfast & Emilia was ever so polite, friendly and helpful for making sure I was well looked after. Please pass those comments to the ones mentioned which were appreciated and make my stay very enjoyable. Well done team!!
Read more
Date of stay: January 2024Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Sandra Lodeiro Esparis, Guest Services / Front Office at Pullman London St. Pancras Hotel
Responded 2 weeks ago
Dear @B6226ORmoniquel, Thank you for choosing Pullman London St Pancras again and for taking the time to share your feedback! I am delighted to read that you had a wonderful stay with us and felt well taken care of by our team, especially Raluca, Csaba and Emilia. I will make sure to pass on the compliments to them, as I am certain it will be a great motivation to continue providing exceptional service. Your loyalty to our hotel is greatly appreciated and we cannot wait to welcome you back for more memorable experiences! Warm regards, Sandra Lodeiro Esparis Hotel Quality & Guest Experience Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Julia M wrote a review Mar 2024
Manchester, United Kingdom25 contributions6 helpful votes
Beautiful hotel and well decorated. Entrance fantastic with wonderful staff who assist with luggage. Luxurious room with all facilities needed. King size bed with comfortable pillow. Central heating at perfect temperature. Nice TV with many options available to watch movies.
Read more
Date of stay: February 2024
Value
Location
Service
Trip type: Travelled on business
Room Tip: Beautiful place to stay, very nice breakfast.
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Sandra Lodeiro Esparis, Guest Services / Front Office at Pullman London St. Pancras Hotel
Responded 4 weeks ago
Dear @794juliam, Thank you for taking the time to share your wonderful experience with us! Our team takes great pride in providing exceptional service, and it is rewarding to know that you found our staff to be helpful and accommodating. I am also delighted that you enjoyed the rooms and amenities during your stay and we look forward to welcoming you back again soon for another fantastic experience! Warm regards, Sandra Lodeiro Esparis Hotel Quality & Guest Experience Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
eurotrippers wrote a review Mar 2024
92 contributions9 helpful votes
The room was spacious and comfortable., with good quality bed linen. We had all the facilities that we needed and sound-proofing was very good. The breakfast was excellent with the widest choice of options of hot and cold food. The staff were all professional, polite , cheerful and helpful.
Read more
Date of stay: March 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Sandra Lodeiro Esparis, Guest Services / Front Office at Pullman London St. Pancras Hotel
Responded 4 weeks ago
Dear @wfc1066, Thank you very much for choosing Pullman London St Pancras and for sharing your positive feedback with us! I am glad you had a great stay experience and enjoyed our comfortable accommodations and facilities as well as our wide breakfast buffet. Your positive comments about our professional staff are truly appreciated, and we look forward to welcoming you back soon! Kind regards, Sandra Lodeiro Esparis Hotel Quality & Guest Experience Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Kim G wrote a review Mar 2024
1 contribution
We stayed with family and friends for a special birthday weekend. The rooms were spacious and comfortable. All of the staff are friendly and efficient, with a special mention to Aisha in the GA restaurant who helped me with a group breakfast for 12 which really made a lovely ending to our weekend. I look forward to staying again.
Read more
Date of stay: March 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Sandra Lodeiro Esparis, Guest Services / Front Office at Pullman London St. Pancras Hotel
Responded 4 weeks ago
Dear @kimgS6353AX, Thank you so much for your wonderful review! I am delighted to read that you enjoyed your special birthday weekend and that you found our rooms spacious and comfortable. Your compliments about our staff means the world to us and I will be sure to pass on your special mention to Aisha. Thank you for choosing Pullman London St Pancras, we cannot wait to welcome you back for another memorable stay! Warm regards, Sandra Lodeiro Esparis Hotel Quality & Guest Experience Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
DMC13 wrote a review Mar 2024
Lymington, United Kingdom328 contributions297 helpful votes
Typical modern 4* hotel convenient for Kings Cross St Pancras (Eurostar terminal 5 mins walk) with comfortable rooms and good facilities. Staff all very friendly and helpful (but not enough desk staff at busy times) Restaurant is something of a non-event and I wouldn’t bother with breakfast unless someone else is paying - plenty of good cafes nearby (including adjoining British Library) that are nice to walk out to. Overall we got what we paid for and would use this hotel again if in the area.
Read more
Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Sandra Lodeiro Esparis, Guest Services / Front Office at Pullman London St. Pancras Hotel
Responded 4 weeks ago
Dear @DMC13, Thank you for choosing to stay at Pullman London St Pancras and for taking the time to leave a review! It is fantastic to know that you had a comfortable and convenient experience with us and enjoyed the location, rooms and facilities as well as our helpful and friendly staff. Furthermore your feedback regarding the lack of desk staff at busy times has been duly noted and will be shared with the team for reviewing. Thank you again for staying at Pullman London St Pancras and we hope to have the pleasure of welcoming you back in the future! Kind regards, Sandra Lodeiro Esparis Hotel Quality & Guest Experience Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Ski2034 wrote a review Mar 2024
Manchester, United Kingdom14 contributions5 helpful votes
Great hotel, staff really friendly (particularly front of house and on breakfast) and very attentive. Room really nice and clean. Breakfast was exceptional, amazing choice best I’ve had for a long while in a hotel! Will be back in the future.
Read more
Date of stay: March 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Sandra Lodeiro Esparis, Guest Services / Front Office at Pullman London St. Pancras Hotel
Responded Mar 13, 2024
Dear @G5419VA, Thank you for choosing to stay at Pullman London St Pancras and for taking the time to provide our team with such great feedback! I am delighted to know that you really enjoyed your experience with us, from our attentive staff to our comfortable rooms and vary breakfast buffet. I really appreciate your kind comments and will be sure to share them with the rest of the team. Looking forward to welcoming you back for another enjoyable time! Kind regards, Sandra Lodeiro Esparis Hotel Quality & Guest Experience Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Previous
123456
Not the right property for you?
There are more places to choose from in the London area.
PRICE RANGE
C$372 - C$582 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
novotel london st pancras hotel london, accor london st pancras, london novotel, novotel london euston, novotel euston
FORMERLY KNOWN AS
Novotel
LOCATION
United KingdomEnglandLondonEuston / Kings Cross /St Pancras / Paddington / Maida Vale
NUMBER OF ROOMS
312
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

Pullman London St. Pancras Hotel - UPDATED 2024 Prices, Reviews & Photos

Frequently Asked Questions about Pullman London St. Pancras Hotel
Which popular attractions are close to Pullman London St. Pancras Hotel?
Nearby attractions include British Library (0.08 km), King's Cross Station (0.5 km), and St. Pancras International Station (0.2 km).
What are some of the property amenities at Pullman London St. Pancras Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at Pullman London St. Pancras Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Pullman London St. Pancras Hotel?
Yes, parking is available to guests.
What are some restaurants close to Pullman London St. Pancras Hotel?
Conveniently located restaurants include Indian Lounge, Choppaluna, and Taj Mahal Indian Cuisine.
Are there opportunities to exercise at Pullman London St. Pancras Hotel?
Yes, guests have access to a fitness centre and locker rooms available in the fitness centre during their stay.
Are any cleaning services offered at Pullman London St. Pancras Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Pullman London St. Pancras Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Pullman London St. Pancras Hotel?
The staff speaks multiple languages, including English, Spanish, French, and Italian.
Are there any historical sites close to Pullman London St. Pancras Hotel?
Many travellers enjoy visiting Houses of Parliament (3.2 km), Tower of London (4.2 km), and Churchill War Rooms (2.9 km).
Is Pullman London St. Pancras Hotel accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.