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The Norfolk Towers Hotel

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The Norfolk Towers Hotel
The Norfolk Towers Hotel
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988 Reviews from our TripAdvisor Community

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Showing 776: English reviews
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Kyoto, Japan
Reviewed 4 days ago NEW

Stayed one night as part of a business trip. It is a beautiful hotel close to Paddington station and the friendly smile of the staffs made me feel pretty comfortable, especially after a long day's work. The bar on the ground floor is atmospheric and both beer and food were great. The only problem is their lift, which is so...

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Thank GKen64
Reviewed 1 week ago

Nice hotel, good breakfast, nice personal. Rooms are comfortable and clean. there is only one elevator which is a small disadvantage at breakfast hours (only disadvantage when you really need it). we enjoyed our stay

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Thank BT44307
Essex, United Kingdom
Reviewed 1 week ago via mobile

Stayed here one night, it was a lovely hotel. The first thing that strikes you is how incredibly friendly the staff are. They do everything with a smile. The food is so tasty and very reasonable priced. And then me and my sister sat in their bar at happy hour and had the best cocktails ever! Singapore sling, pina colada,...

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Thank missbaba66
London, United Kingdom
Reviewed 2 weeks ago via mobile

My girlfriend and I stayed for one night as part of an early-Valentines trip to the capital. We chose the place as it was one of the cheapest we found on booking.com and the reviews were ok. The hotel is about a 10 minute walk from Paddington, right by St Mary's hospital. The lobby is very bright and clean and...

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Thank Philip G
Reviewed 3 weeks ago via mobile

I travel to London most weeks, and usually pay a lot for hotels which are 'fine'. This recently refurbished hotel is about half the price I usually pay-and twice as nice! Now I may have been lucky with the room I got, but if I had a cat I'd be pretty confident of not bashing its brains out in this...

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Thank Peter H
norfolktowers, General Manager at The Norfolk Towers Hotel, responded to this review

Dear Peter H, Thank you for taking the time to review our hotel, I am delighted to read that you have enjoyed your stay with us.One area we have focused our efforts on is delivering high level of customer service. We look forward to welcoming you again. Thank you again for your review

Shrewsbury, England, United Kingdom
Reviewed 4 weeks ago via mobile

I brought my mum here for her birthday treat. This is in a good location, only 5 minutes walk from Paddington and easy to find. Lots of cafes, shops and fast food/restaurants nearby. Hotel staff were friendly on reception and a gentleman took our bags to the room. After waiting over 5 minutes for the lift we took the stairs....

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Thank Emily R
norfolktowers, General Manager at The Norfolk Towers Hotel, responded to this review

Dear Emily R, We are delighted to hear that you enjoyed your stay and the unbeatable location made your trip even easier and more comfortable. We do look forward to welcoming you back to the Hotel again in the future.

Bristol, United Kingdom
Reviewed 4 weeks ago via mobile

This hotel has a very nice finish to it. The room and bathroom were all refurbished, lovely furnishings and comfy bed. Unfortunately the reason I have given a 3 out of 5 is because although the hotel is clearly 4 star standard, we felt the breakfast and breakfast service weren't. The maître d was very stern and unapproachable and there...

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Thank Sophie M
norfolktowers, General Manager at The Norfolk Towers Hotel, responded to this review

Dear Sophie M, Thank you for taking the time to review our hotel, i found the points you raised constructive to both us as a hotel and also potential guests. Thank you again for your review .

Reviewed 17 January 2017 via mobile

Stayed there for three nights on a solo visit to London. Rooms are small, but clean and well appointed. Staff were very friendly. Continental breakfast was good, with a variety of breads, cereal, fruit, yogurt, cold cuts and cheese. Great for easy access to the trains to Heathrow.

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Thank OttawaMami
norfolktowers, General Manager at The Norfolk Towers Hotel, responded to this review

Dear OttawaMami, We are delighted to hear that you enjoyed your stay and the unbeatable location made your trip even easier and more comfortable. We do look forward to welcoming you back to the Hotel again in the future.

Reviewed 14 January 2017

I managed to get a very good price on booking.com so that was a plus for a 4 star hotel. Adding to that, the staff was very nice and polite, the breakfast had a great qualilty and the rooms were also great. The location was a surprise too. Booking blindly this stay, I was lucky. There are restaurants, fast food...

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1Thank Ricardo M
norfolktowers, General Manager at The Norfolk Towers Hotel, responded to this review

Dear Ricardo M, Thank you for taking the time out to post on TripAdvisor regarding your recent stay with us. We strive to provide each and every guest with a ‘warm and welcome’ stay so I am pleased to know that you were all well looked after. I’m pleased to know we met your expectations , we hope to welcome...

Hastings, United Kingdom
Reviewed 13 January 2017 via mobile

Just had a lovely stay in London at the Norfolk Tower Hotel. We were there for a west end show and had a lovely room upgrade to LG2. There was an underground strike and we walked in the rain from Charring cross to Paddington an arrived dripping wet. Our room wasn't quite ready as we were a few minutes early...

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Thank stevehastings2015
norfolktowers, General Manager at The Norfolk Towers Hotel, responded to this review

Dear Stevehastings2015, Thank you for taking the time to review our hotel, I am delighted to read that you have enjoyed your stay with us and also enjoyed the breakfast in our brand new restaurant.One area we have focused our efforts on is delivering high level of customer service, We look forward to welcoming you again. Thank you again for...

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Laundry Service

Additional Information about The Norfolk Towers Hotel

Address: 34 Norfolk Place | Paddington, London W2 1QW, England
Region: United Kingdom > England > London
Price Range: $167 - $308 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Norfolk Towers Hotel 3.5*
Number of rooms: 87
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Also Known As:
Norfolk Hotel London
The Norfolk Hotel
Norfolk Towers Hotel London
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Questions & Answers

Here's what travellers have asked, with answers from The Norfolk Towers Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room on the first or second floor.”
 of 5 bubbles nak0032016, 2 Dec 2016 | Read review
“The extra few pounds for a double made for a great room”
 of 5 bubbles JohnSames, 14 Nov 2016 | Read review
“Avoid the top floor”
 of 5 bubbles pfdk, 8 Oct 2016 | Read review
“LG6 is a fabulous room”
 of 5 bubbles 409vickyd, 8 Oct 2016 | Read review
“If you dont want to be woken up early, request that you not have a lower ground floor room”
 of 5 bubbles NickiC369, 3 Oct 2016 | Read review
5 of 5