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K West Hotel & Spa

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#270 of 1,078 Hotels in London
Certificate of Excellence
GreenLeadersSilver level
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K West Hotel & Spa
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2,540 Reviews from our TripAdvisor Community

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Showing 2,285: English reviews
London, United Kingdom
1 review
Reviewed 3 days ago NEW

I went to the K Spa K West hotel for a spa pamper day for my birthday yesterday. I have been to many spa's before but both my friend and I thought the service and facilities were excellent. The staff were so friendly and helpful which made it that more of a special day. The spa was so clean and... More 

Review collected in partnership with this hotel

Helpful?
Thank gerryv641
London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 days ago NEW

I went to the spa with some girlfriends as a birthday gift. None of us had done the spa thing before so we didn't know what to expect and we were Very pleasantly surprised. We all had the 'rest and relaxation' package which was brilliant. We used the lovely spa facilities for a few hours then had the most incredible... More 

Review collected in partnership with this hotel

Helpful?
Thank Gail M
Coventry, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 3 days ago NEW

I could not recommend this hotel enough!! The staff are fabulous in all areas of the hotel. The food was phenomenal. The Spa is gorgeous! The location is 2 mins from Shepards Bush underground and Westfields Shopping center. Our room was stunning! Perfect perfect perfect! Thank you K West. We cannot wait to come back!

Helpful?
Thank LauraLu87Faith
Halifax, United Kingdom
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 3 days ago NEW via mobile

Great experience at k west. Upgraded on arrival as I registered for k friends. Good food in the restaurant and decent breakfast. Lovely large room with all you need. Good atmosphere in bar but dj could do with a bit more variety of music for more mature guests. My wife feel in love with pornstar martinis. Late check out was... More 

Helpful?
Thank thefamilymyers
Norfolk, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 5 days ago NEW

There is a severe lack of obvious authority, both day & night in this hotel. Definitely not a place to stay with children. BAD POINTS....Drunks in the bar who continue to be served despite openly harassing other guests.......Rooms not ready for hours after stated check in time.......Rolling stock throughout the night from railway right under bedroom window.......Rudeness of staff. GOOD... More 

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1 Thank PCMMTC
Midlands
Level Contributor
56 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 5 days ago NEW

Welcomed by Juan on reception- got upgraded & also nice touch of birthday balloons & card in room for my sister. We got an exceptionally good deal price wise which included full breakfast ( delicious). We used the spa & this was also very good(extra cost of £20pp unless having a treatment). Very close to Shepherds Bush tube & Westfield... More 

Helpful?
Thank WelshAnnie
Newcastle upon Tyne, United Kingdom
1 review
Reviewed 5 days ago NEW

Prior to trip, reservations were excellent. Check in was chaotic, told to come back for 2pm then told had to wait until 3. Had already said I'd be early which is not guaranteed, but a simple email would have sufficed to make me aware the room would not be ready. Bar whilst waiting was disorganised and not particularly clean. Crumbs... More 

Review collected in partnership with this hotel

Helpful?
Thank 866jay
San Francisco, California
Level Contributor
33 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 6 days ago NEW

Excellent value given service quality, location, and generous space, but rating is lowered due to uncomfortable sleep. Pros: Great service from front desk staff, especially Natasha, who was very thorough and friendly. Fantastic underrated location - Short walk from a tube station and ginormous shopping mall, and in a quieter part of the neighborhood. Rooms are huge - they're basically... More 

Helpful?
Thank asiapproach8
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 6 days ago NEW

Cool building, great spa services, really close to Westfields shopping centre and Kensington palace. Staff were very welcoming and the food in the bar is pretty good, i had the beef burger and it was very tasty. The rooms are spacious and nicely decorated. Thanks for a great weekend K West!

Helpful?
1 Thank C14RON
Barbados
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 6 days ago NEW via mobile

Stayed in this hotel for 2 nights 23 November-25 November in a twin room. On the second day we were out all day shopping and arrived back to our room after 10pm, room wasn't cleaned, beds not made, bins were not emptied which made the room have a strange smell from take away we had in the room, also dishes... More 

Helpful?
Thank HotskitoTchotchke

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Amenities

Highlights
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Spa
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about K West Hotel & Spa

Address: Richmond Way | Shepherds Bush, London W14 0AX, England
Region: United Kingdom > England > London
Price Range: $171 - $343 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — K West Hotel & Spa 4*
Number of rooms: 220
Reservation Options:
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Also Known As:
k West Hotel And Spa
k West London
Hotel Style:
#26 Green Hotel in London
#53 Spa Hotel in London
#196 Luxury Hotel in London
#236 Romantic Hotel in London
#266 Business Hotel in London
#293 Family Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from K West Hotel & Spa staff and other travellers.
54 questions
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Questions? Get answers from K West Hotel & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Very big room I stayed in room 319 ”
 of 5 bubbles 420char, 14 Nov 2016 | Read review
“You don't need an iron or a hairdryer as they have all those things plus a trouser press. And if you use the spa they have GHDs too 👌🏻”
 of 5 bubbles 271natalieh, 7 Nov 2016 | Read review
“Ask for a garden facing room - seems to be very quiet”
 of 5 bubbles lucyu787, 23 Oct 2016 | Read review
“Higher floors are quieter”
 of 5 bubbles frananderson869, 20 Oct 2016 | Read review
“Maybe you should go for the little bit extra. Free bottle of water, maybe a little bit of chocolate on the pillow etc. ”
 of 5 bubbles , 17 Oct 2016 | Read review
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