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    K West Hotel & Spa

    Richmond Way | Shepherds Bush, London W14 0AX, England
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    May 7
    May 8
    1 room, 2 adults, 0 children
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    Traveller (521)
    Room & Suite (396)
    Dining (91)
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    Overview

    • Excellent40%
    • Very good35%
    • Average12%
    • Poor6%
    • Terrible4%
    Travellers talk about
    Free Wifi
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    Spa
    4 Star Hotel
    All hotel details
    Dorsett Shepherds Bush, London
    1,439 reviews
    #238 of 1,089 hotels in London
     
    Ibis London Shepherds Bush
    1,880 reviews
    #231 of 1,089 hotels in London
     
    Rafayel on the Left Bank - Hotel & Spa
    1,908 reviews
    #310 of 1,089 hotels in London
     
    Pestana Chelsea Bridge Hotel & Spa London
    2,313 reviews
    #146 of 1,089 hotels in London
     
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    Rooms
    7 May8 May
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (2,794)
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    881 - 885 of 2,794 reviews

    Reviewed 6 December 2015

    We bought a package including lunch as well; however, I must say I was disappointed with the selection of food presented and also with the execution. I had a roast turkey which was very dry with some average vegetables and with no flavours at all....More

    Review collected in partnership with this hotel
    Thank Graziano P
    Response from Martin H, General Manager at K West Hotel & Spa

    Hi Graziano P, Thank you for a fantastic FOUR STARS!!! Looks like you enjoyed a great day in the Spa. Apologies for your lunch experience, we do not actually have a Russian member of the Restaurant Team but I'm sure whoever it was you encountered...More

    Reviewed 6 December 2015

    Visited the spa with my sister for my birthday. We were given lovely robes and a pair of flip flops each. We began with a full body massage and flotation therapy, both of which lasted an hour. We were able to have these treatments together...More

    Review collected in partnership with this hotel
    1  Thank dboliveiro
    Response from Martin H, General Manager at K West Hotel & Spa

    Hi dboliveiro, Thank you for an INCREDIBLE FIVE STARS!!! It looks like you covered every inch of the Spa, and enjoyed everything you tried!!! I'm delighted that you had such an amazing birthday with us - you must return the treat when its your sisters...More

    A TripAdvisor Member
    London, UK
    25
    Reviewed 6 December 2015

    Service not great. Small things forgotten like drinks on arrival. Treatments not the best I've had. Also spa package which included lunch was strictly just one course from a three course menu. Disappointing from an expensive spa.More

    Review collected in partnership with this hotel
    1  Thank A TripAdvisor Member
    Response from Martin H, General Manager at K West Hotel & Spa

    Hello, Thanks for the review - I'm sorry you didn't enjoy your time with us. I'm guessing the reason you had a one course lunch was because that was the package you had booked? Feel free to contact if you would like to discuss further....More

    Reviewed 6 December 2015

    Fantastic facilities, staff helpful and polite. The Spa is very clean. Afternoon tea was amazing. Ideal for girls day out or romantic day. 😊😊😊 towels, gowns and sleepers provided. Snow room is a must.More

    Review collected in partnership with this hotel
    Thank MauShow
    Response from Martin H, General Manager at K West Hotel & Spa

    Hi MauShow, Thank you for a lovely FIVE STARS!!! Sounds like you had an amazing time in the Spa, I agree that the Snow Paradise is a must (for a VERY short time). Come back soon for another romantic day, a day with the girls,...More

    Reviewed 5 December 2015 via mobile

    Visited this hotel with friends, great atmosphere, dj in the bar area in the evening, rooms modern, clean and facilities were great. I will definitely be returning. Only things I would advise is I wouldn't recommend as a hotel to visit with young children as...More

    Thank mrscooper4eva
    Response from Martin H, General Manager at K West Hotel & Spa

    Hi mrscooper4eva, Thats another amazing FOUR STAR REVIEW!!! Lively and Fun - just like me!! I'm pleased you liked the Hotel and I'm pleased you will return. We do welcome families with young children, they generally love the restaurant and enjoy watching movies in their...More

    Dorsett Shepherds Bush, London
    1,439 reviews
    #238 of 1,089 hotels in London
     
    Ibis London Shepherds Bush
    1,880 reviews
    #231 of 1,089 hotels in London
     
    Rafayel on the Left Bank - Hotel & Spa
    1,908 reviews
    #310 of 1,089 hotels in London
     
    Pestana Chelsea Bridge Hotel & Spa London
    2,313 reviews
    #146 of 1,089 hotels in London
     
    About
    Amenities
    • Top amenities
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Things to do
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    Details
    • Price range
    • US$146 - US$287 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #28 Green Hotel in London
    • #53 Spa Hotel in London
    • #189 Luxury Hotel in London
    • #236 Romantic Hotel in London
    • #266 Business Hotel in London
    • #293 Family Hotel in London
    Photos
    Traveller (521)
    Room & Suite (396)
    Dining (91)
    Pool & Beach (11)
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    Nearby Attractions
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    Questions & AnswersAsk a question
    pgolden
    What would be the best way to get to Gatwick from this hotel? Thanks in advance!
    26 April 2017|
    Answer
    Response from Vladanka M | Property representative |
    Hello Pgolden, We are just a five-minute walk to the tube station. You can take the tube (central line) to Oxford Circus and there change to Victoria Line going to London Victoria where you can get the Gatwick Express... More
    1
    Vote
    Aman S
    Are the rooms really as nice as what they look like on the K WEST WEBSITE.
    24 April 2017|
    Answer Show all 5 answers
    Response from Vladanka M | Property representative |
    Dear Aman S All our rooms are specious and yes they have huge bed as Jumoke C mentioned. We have different categories and yes the photos are true reflection to the real rooms. Please do get in touch and we will make sure we... More
    1
    Vote
    Aman S
    Are the rooms really as nice as what they look like on the K WEST WEBSITE.
    24 April 2017|
    Answer Show all 2 answers
    Response from holidayangel | Reviewed this property |
    Yes, they are exactly as the picture in the website suggest. Very modern, clean and stylish! Smart phone and tablet for your use and white company toiletries!
    1
    Vote
    Room Tips
    "Check on the handy device next to the bed. If you are not a Londoner, It's a London guide and you can..."
    Read review
    "suites are stunning"
    Read review
    "As I was upgraded to a suite I can only say - out of this world!"
    Read review
    "Executive room or upwards recommended."
    Read review