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Dukes Hotel

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#125 of 1,087 Hotels in London
Certificate of Excellence
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Dukes Hotel
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1,371 Reviews from our TripAdvisor Community

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Showing 1,284: English reviews
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Stroud, United Kingdom
Reviewed 2 days ago NEW

Dukes Hotel, Mayfair sits in a superb location and is impressive as you arrive. The rooms are adequate- nicely presented but rather small (there was insufficient room to put up the luggage rack). The bathroom was a little tired. There was good attention to detail with bath robes etc. We only stayed one night and didn't eat there. The breakfast...

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1Thank gillatstjust
A TripAdvisor Member
1 review
Reviewed 5 days ago NEWvia mobile

We are currently staying at the Dukes Hotel and we are rather disappointed. We are avid travelers and we are pretty lenient when it comes to the places we stay especially in a city like London. However, we booked this hotel based on the reviews and ratings. This place doesn't add up. It's a small boutique hotel in a great...

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Thank A TripAdvisor Member
Debrah_Dhugga, Managing Director at Dukes Hotel, responded to this review

Dear Guest, Thank you for sharing your recent experience with me and my team. Naturally I was deeply disappointed to learn that you were unsatisfied with your time at the hotel, I am extremely sorry that we did not get the chance to discuss this in person during your visit and allow us to address any of your concerns immediately....

London, United Kingdom
Reviewed 1 week ago NEW

This was the first time my colleague and I have had afternoon tea as a late lunch break. We have eaten and attended events at Dukes a number of times and never been disappointed in fact, we love this hotel. It has friendly, inviting staff and a feeling of home the second you walk through the door. We started with...

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Thank trishastours
Debrah_Dhugga, Managing Director at Dukes Hotel, responded to this review

Dear Guest, What a wonderful review of our hotel, thank you! It truly was our pleasure to welcome you as our guests. We simply could not ask for better feedback than to know that you would return and had such a lovely afternoon with us. The team and I all very much look forward to welcoming you back to DUKES...

london
Reviewed 1 week ago via mobile

This was the first time in a few years that we had stayed here although the cocktail bar remains a favourite haunt. The hotel has undergone a discreet refurbishment over the last few years and has a slightly more modern feel without in any way detracting from its' charm and history. Our room, which was on the 5th floor, was...

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Thank holidaygiant
Debrah_Dhugga, Managing Director at Dukes Hotel, responded to this review

Dear Guest, Thank you for taking your time to share your recent experience with me and my team. We were thrilled to welcome you back to DUKES LONDON and were pleased to hear that you enjoyed your recent stay. The team and I are very excited for our new restaurant 'GBR' to open next month, and hope to welcome you...

London, United Kingdom
Reviewed 1 week ago

I have stayed at this hotel 3 nights with my partner. It was my treat from him. When we arrived check in was very fast and reception staff superb specially Yolanta with take all the way to my room and explain all details about my stay. I was very pleased for all tips about my stay and things to do....

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Thank Rado1986
Debrah_Dhugga, Managing Director at Dukes Hotel, responded to this review

Dear Guest Thank you for sharing your recent experience with me and my team, it truly was our pleasure to welcome you as our guests. We were thrilled to hear how much you enjoyed your recent stay and that you would definitely return. The team and I very much look forward to welcoming you back with us again soon. Kind...

Florida
Reviewed 2 weeks ago

Stayed for one night on March 7. Dukes is a haven of tranquility and charm, with a staff who absolutely and unobtrusively know their stuff. Nothing is too much trouble. They were kind enough to allow me to buy one of their "do not disturb" signs and even mailed a big box for me three days ago, which arrived on...

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Thank London20Florida
Debrah_Dhugga, Managing Director at Dukes Hotel, responded to this review

Dear Guest, Thank you for sharing your recent experience with me and my team, we are thrilled to hear how much you enjoyed your recent stay. We are overjoyed to know we are your new 'go to' hotel when in London. The team and I very much look forward to welcoming you back with us again soon. Kind Regards, Debrah...

Sydney, Australia
Reviewed 2 weeks ago

My husband and I loved this place. It is in the perfect location for exploring London. The staff were very friendly and helpful. The bedroom was on the smaller side, but perfect for two people. The rooms are comfortable and clean. I love the quaintness and old school vibe of this hotel - in the best way possible. The hotel...

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Thank Allison L
Debrah_Dhugga, Managing Director at Dukes Hotel, responded to this review

Dear Guest, What a wonderful review of our hotel, thank you! It truly was our pleasure to welcome you as our guests. We simply could not ask for better feedback than to know that you would return. The team and I all very much look forward to welcoming you back to your London 'home from home' in the near future....

Reviewed 2 weeks ago via mobile

We love the Dukes and have stayed in the past. The location is outstanding, the staff great, it is quintessentially British without being stuffy. All of that was true on this trip as well - especially the staff, who were great and attentive without being fussy. However, the hotel, and in particular my room, was tired. The chrome is coming...

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Thank PineStreetEater
Debrah_Dhugga, Managing Director at Dukes Hotel, responded to this review

Dear Guest, Thank you for sharing your recent experience with me and my team, we appreciate the time you made to do so. I was thrilled to hear that you found our staff to be so attentive, however naturally I was deeply disappointed to read your comments regarding your room, for which I can only start by apologising unreservedly. I...

Brighton and Hove, United Kingdom
Reviewed 2 weeks ago

Delightfully old school without the stuffiness. The standard double may be a bit on the tight side but great attention to detail. We did have a few issues with the Television reception which was sorted within minutes of placing a call to reception. All the staff we came across were pleasant, professional and take pride in the establishment and themselves....

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Thank stephen s
Debrah_Dhugga, Managing Director at Dukes Hotel, responded to this review

Dear Guest, Thank you for sharing your recent experience with me and my team, it truly was our pleasure to welcome you as our guests. I was thrilled to hear that you found our staff to be pleasant and professional and that you made the very best of our St James location. The team and I hope to welcome you...

Reviewed 2 weeks ago via mobile

This was my third visit to Dukes & would thoroughly recommend it. Staff are efficient, friendly and very polite. Bedrooms are spacious & beds extremely comfortable. Excellent location & fantastic service. Dukes bar is a must ! Will always be my first choice when in London.

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Thank Paula W
Debrah_Dhugga, Managing Director at Dukes Hotel, responded to this review

Dear Guest, What a wonderful review of our hotel, thank you! We simply could not ask for better feedback than to know we are your "first choice" in London. The team and I very much look forward to welcoming you back to your London home again soon. Kind Regards, Debrah Dhugga

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Staying in St. James's

Neighbourhood Profile
St. James's
Perennially fashionable since the days of Henry VIII, the aristocratic “Clubland” of St James's is a premier destination for high end craft and bespoke design. Here you’ll lose count of the Royal Warrants (which indicate that the Royal Family patronizes the establishment) seen in shop front windows, even during a short stroll to bordering Green Park or St James’s Park. With the brightly lit and constantly buzzing junction of Piccadilly Circus at its northeast corner and none of Central London too far away, this is an surprisingly central and accessible part of town, especially given its prosperous demeanor.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Business Centre with Internet Access
  • Banquet Room
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Awarded “Europe’s Leading Boutique Hotel” and the “World’s Leading Classic Boutique Hotel”, DUKES LONDON is a hidden gem in the heart of St. James Mayfair, where quintessential British charm and the finest luxury mix together to create a timeless atmosphere. ... more   less 

Additional Information about Dukes Hotel

Address: 35 St. James's Place, London SW1A 1NY, England
Region: United Kingdom > England > London > St. James's
Price Range: $384 - $748 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Dukes Hotel 5*
Number of rooms: 90
Reservation Options:
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Also Known As:
Dukes Hotel London
Hotel Style:
#35 Spa Hotel in London
#96 Romantic Hotel in London
#108 Luxury Hotel in London
#109 Family Hotel in London
#134 Business Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Dukes Hotel staff and other travellers.
6 questions
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Questions? Get answers from Dukes Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“choose room on the higher floor so you can enjoy the view”
 of 5 bubbles Rado1986, 12 Mar 2017 | Read review
“the top floors are accessed by a wonderful period lift that has a sofa and gated doors.”
 of 5 bubbles stephensL4484VD, 7 Mar 2017 | Read review
“Very comfortable rooms, but don't expect a great view.”
 of 5 bubbles CiscoTeacher, 24 Jan 2017 | Read review
“Choose a Superior room (or larger) for a little more space”
  • Bathroom in Superior room
 of 5 bubbles Cubsfan_1974, 4 Jan 2017 | Read review
“Relax and be confident ~ you will love it.”
 of 5 bubbles Neurolaw, 20 Dec 2016 | Read review
5 of 5