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Citadines Trafalgar Square London

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Traveller (733)
Room & Suite (397)
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Overview
Hotel website
18 - 21 Northumberland Avenue, London WC2N 5EA England See on map
AMENITIES
Free Wifi
Breakfast Buffet
Non-Smoking Hotel
Kitchenette
Concierge
Wheelchair Access
Dry Cleaning
3 Star accommodation
Additional information
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Reviews (2,612)
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1,803 results
Traveller rating
696
727
223
105
52
Traveller type
Time of year
LanguageEnglish
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696
727
223
105
52
Show reviews that mention
All reviewslondon eyecharing crossnorthumberland avenueembankment stationsherlock holmes pubgreat locationstudio apartmentsmall kitchenbuckingham palacenational gallerystove topbig bensofa bedcovent gardenwalking distanceseparate toiletkitchen area
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1 - 5 of 1,803 reviews
Reviewed 2 days ago

Hotel is nice, our suite was very nice with a full kitchen and electric hot water pot for coffee, clean and quiet. Bed was comfortable. Though they could have had a few toiletries other than just a bar of soap in the bathroom. There is...More

Thank Michael R
Response from AlfredoR1874, Manager at Citadines Trafalgar Square LondonResponded yesterday

Hi Michael R, Thank you for your comments. I'm delighted to read you would stay again with us. We look forward to welcome you back again soon!

Hotel's Favourite
Reviewed June 19, 2018

We really loved our stay here. The location defines it all. Short walk to many tourist spots. We walked most of the time since everything were just around the corner. The London Eye, Trafalgar Square, Buckingham Palace are all reachable by foot. Piccadilly Circus, Leicester...More

3  Thank Edena S
Response from Ben A, General Manager at Citadines Trafalgar Square LondonResponded June 26, 2018

Dear Guest, Thank you for your review. Its great you were able to enjoy London, and that our facilities were sufficient for your needs. Please do stay with us next time, we will be more than happy to accommodate. Kind Regards, Ben & Team

Reviewed 2 days ago via mobile

My husband and I came for our honeymoon and upon landing I was sick with a chest infection from the flight. The female staff members did not help with assisting my husband to take me to a doctor and declined to give any recommendations where...More

Thank carolinevallelonga
Response from AlfredoR1874, Manager at Citadines Trafalgar Square LondonResponded yesterday

Hi carolinevallelonga, Thank you for your comments. I'm sorry to hear that my colleagues weren't able to assist you with your request. I will investigate further and correct this action. I take note of all your comments as this help us to improve our services....More

Reviewed 4 days ago

This was my 3rd stay in the past 13 months, yet their system does not recognize this (the reception staff does not even notice that I'm an Ascott member, then what's the point of being a member then?). Having stayed at this property for the...More

Review collected in partnership with this hotel
1  Thank Henri F
Response from AlfredoR1874, Manager at Citadines Trafalgar Square LondonResponded 3 days ago

Hi henri_fitriadi, Thank you for taking the time to give us your feedback. I'm sorry to read that your experience with us wasn't as expected. I will personally have a chat a train the Front Desk to improve our service. All your comments and feedback...More

Reviewed 5 days ago via mobile

We stayed in Citadine for one night. The location is very convenient and central. The tube is just one block away. Trafalgar Square is like 3 mins walk away. The room have a kitchenette with utensils and very comfortable if you want to cook and...More

Thank Swati S
Response from AlfredoR1874, Manager at Citadines Trafalgar Square LondonResponded 3 days ago

Hi Swati S, Thank you for your comments. I'm delighted to read you enjoyed your stay with us!

View more reviews
About
Description
All Citadines Apart’hotels provide a wide range of apartment choices with fully-equipped kitchens for a customised living experience and all the services and amenities you need to make you feel right at home in a ...More different city. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Free High Speed Internet (WiFi)
Breakfast Available
Concierge
Dry Cleaning
Laundry Service
Multilingual Staff
Non-Smoking Hotel
Self-Serve Laundry
Wheelchair Access
Pool
Beachfront
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Breakfast included
Fitness Centre with Gym / Workout Room
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
GreenLeaders Gold level
Certificate of Excellence
Hotel Style
Onsen
,
Family
,
Romantic
,
Business
Room types
Kitchenette, Non-Smoking Rooms
Hotel class
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
GreenLeaders Gold level
Certificate of Excellence
Contact Information
Hotel Style
Onsen
,
Family
,
Romantic
,
Business
Room types
Kitchenette, Non-Smoking Rooms
Number of rooms
187
Price range
US$185 - US$448 (Based on Average Rates for a Standard Room)
Also Known As
Citadines Trafalgar Square London Hotel London
,
Citadines Hotel London
Location
United Kingdom > England > London > Trafalgar Square / Embankment
Hotel class
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
GreenLeaders Gold level
Certificate of Excellence
Contact Information
Hotel Style
Onsen
,
Family
,
Romantic
,
Business
Room types
Kitchenette, Non-Smoking Rooms
Number of rooms
187
Price range
US$185 - US$448 (Based on Average Rates for a Standard Room)
Also Known As
Citadines Trafalgar Square London Hotel London
,
Citadines Hotel London
Location
United Kingdom > England > London > Trafalgar Square / Embankment
Photos
Traveller (733)
Room & Suite (397)
Dining (35)
Amenities (18)
Business Centre & Event Rooms (2)
Nearby
Trafalgar Square / Embankment
With its iconic Nelson’s Column, majestic oversized
lions and brightly-lit fountains, Trafalgar Square is
not just considered the heart of this bustling London
hub, but the very core of the city itself. Beyond this
esteemed gathering place are more famous icons, as
well as a disproportionate numbers of the city’s most
popular cultural attractions including the National
Gallery and many West End theaters. Along the way to
...More
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Questions & Answers
Ask a question
ROCH48307
July 24, 2018|
AnswerShow all 3 answers
Response from Louise L | Reviewed this property |
I stayed in 314 at the end of June when it was 25 degrees and the air con was working perfectly room lovely and cool and they even had large air conditioning units in the hallway.
1
Vote
Shing N
July 21, 2018|
AnswerShow all 7 answers
Response from MaureenM1806 | Reviewed this property |
no they do not have a shuttle service but are very helpful to phone a taxi for you. Also Uber is an excellent service in London. We took a taxi to the airport ...just easier than fussing about with trains and buses.
1
Vote
ARPIT M
June 30, 2018|
AnswerShow all 3 answers
Response from Tuataragirl | Reviewed this property |
We stayed here in April 2018. The rooms are cleaned weekly but you can get extra towels at no charge. There is a cleaning charge if you want the room cleaned in between scheduled cleans. I think it was around fifty pounds.
1
Vote
Room Tips
"A few more toiletries would be welcome."
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"We really didn't need more than they provided us."
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"Any higher floor facing the street ."
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"In this apartment the toilet room was very small so a tall or larger person may have challenges with the size..."
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