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Citadines Trafalgar Square London

Traveller (736)
Room & Suite (397)
Traveller (736)
Room & Suite (397)
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Overview
18/21 Northumberland Avenue, London WC2N 5EA England See on map
AMENITIES
Free Wifi
Breakfast Buffet
Non-Smoking Hotel
Kitchenette
Concierge
Wheelchair Access
Dry Cleaning
3 Star accommodation
About
Description
All Citadines Apart’hotels provide a wide range of apartment choices with fully-equipped kitchens for a customised living experience and all the services and amenities you need to make you feel right at home in a More different city. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Free High Speed Internet (WiFi)
Breakfast Available
Concierge
Dry Cleaning
Laundry Service
Multilingual Staff
Non-Smoking Hotel
Self-Serve Laundry
Wheelchair Access
Pool
Beachfront
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Breakfast included
Fitness Centre with Gym / Workout Room
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
GreenLeaders Gold level
Certificate of Excellence
Hotel Style
Onsen
,
Family
,
Romantic
,
Business
Room types
Kitchenette, Non-Smoking Rooms
Hotel class
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
GreenLeaders Gold level
Certificate of Excellence
Hotel Style
Onsen
,
Family
,
Romantic
,
Business
Room types
Kitchenette, Non-Smoking Rooms
Number of rooms
187
Price range
US$166 - US$432 (Based on Average Rates for a Standard Room)
Also Known As
Citadines Trafalgar Square London Hotel London
,
Citadines Hotel London
Location
United Kingdom > England > London > Trafalgar Square / Embankment
Nearby
Trafalgar Square / Embankment
With its iconic Nelson’s Column, majestic oversized
lions and brightly-lit fountains, Trafalgar Square is
not just considered the heart of this bustling London
hub, but the very core of the city itself. Beyond this
esteemed gathering place are more famous icons, as
well as a disproportionate numbers of the city’s most
popular cultural attractions including the National
Gallery and many West End theaters. Along the way to
...More
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Reviews & more
2,667Reviews
886Photos
97Q+A
100Room tips
Traveller rating
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Popular mentions
The room safe battery was dead when we checked in at night. The hotel sent up a guy who came with the wrong tools and fumbled until he broke the screw. He admitted he was the porter and the maintenance person worked only 9am to 5pm. Reception said the maintenance guy could on
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Review collected in partnership with this hotel
Response from AlfredoR1874, Manager at Citadines Trafalgar Square London
Responded today
Hi PamHH92, Thank you for taking the time to give us your feedback. I'm sorry to hear what happened while you stayed with us. I had a chat with my colleagues from maintenance, and this won't happen again. Thank you for bringing it to my attention. In regards to the chairs, normaly for the 1 bedroom apartment we have 2 extra chairs in the cupboard, in case they were missing I'm sorry. I do hope you asked reception for 2 more chairs! Thank you again for your feedback and we would love to welcome you back again soon.
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Great location to get to a variety of tube stops, the embankment boat stop or walk to any number of a+ attractions. On a quiet street. Room was very spacious, bathroom was nice. Not a “fancy” place, just a solid clean good hub for touristing. I would stay here again.
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Response from AlfredoR1874, Manager at Citadines Trafalgar Square London
Responded 1 week ago
Hi Gwen M, Thank you very much for your comments! I'm delighted to read you would stay again with us!
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Overall was a pleasant experience. Room was clean, nicely decorated and what I would expect in a london hotel. Location was perfect for us which is why I booked this particular hotel. My only critisizm is that no one told us how to work the lifts. This was probably down to us
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Review collected in partnership with this hotel
Response from AlfredoR1874, Manager at Citadines Trafalgar Square London
Responded 2 weeks ago
Hi Climber33028032693, Thank you very much for giving us your feedback. I'm glad to read that overall you enjoyed your stay with us. I will have a chat with my colleagues at the reception so they are more carefull when giving instructions! We look forward to welcome you back again soon!
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Out dated room. No daily cleaning and the breakfast needs improvement. Get better with the room quality breakfast and introduce daily cleaning. Also the lifts are tiny as you and your family with luggage could not fit. We wont stay unless there is a massive change. Stayed here tw
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Review collected in partnership with this hotel
Response from AlfredoR1874, Manager at Citadines Trafalgar Square London
Responded 3 weeks ago
Hi Wander46557906969, Thank you for your comments. We take this for improvements.
Read more
It is hard to find a room for a family of four in Europe. Our Citadines one room apartment in London was perfect for us. A room for the parents with privacy, big enough bathroom (separate shower and toilet rooms), a kitchenette to cook some light breakfasts, and a sofa bed in t
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Response from AlfredoR1874, Manager at Citadines Trafalgar Square London
Responded 3 weeks ago
Hi LeMarq15, Thank you for your feedback. I'm glad you enjoyed your stay with us.
Read more
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Previous
Hi How's the weather like in first week Feb?
I downloaded the BBC app which helped to better understand the weather in London.
1 vote
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what are the height restrictions in the car park?
Hi We did not use the garage. They do have an entrance to a garage in the back of the hotel. The Hotel is wonderful and centrally located.
0 votes
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Does anyone know what is happening with the A/C repair. It seems odd that a chiller repair is going on 6 or 7 weeks now. We are travelling to London in mid-August and aren't interested in staying in a hotel that doesn't have properly-functioning air conditioning. This isn't continental Europe in the early 1980's... Thanks!
I stayed in 314 at the end of June when it was 25 degrees and the air con was working perfectly room lovely and cool and they even had large air conditioning units in the hallway.
1 vote
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Does the hotel provide shuttle service back and fro from Paddington Station? My flight is at 11.30am, Heathrow Airport, am wondering if I should take the tube at 7am down to the airport and clashes with the morning crowd or shuttle to Paddington station for the Airport express rail. Looking for advice soon, thank you!
no they do not have a shuttle service but are very helpful to phone a taxi for you. Also Uber is an excellent service in London. We took a taxi to the airport ...just easier than fussing about with trains and buses.
1 vote
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How frequently are the rooms cleaned.? Daily or once in 3 days.? Is there a mandatory charge that you have to pay per night to get your room cleaned.? Also infant 1.5 year old. Does the hotel charge extra if the baby is sharing the bed with me and no extra cot is required.?
We stayed here in April 2018. The rooms are cleaned weekly but you can get extra towels at no charge. There is a cleaning charge if you want the room cleaned in between scheduled cleans. I think it was around fifty pounds.
1 vote
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Previous
"Rooms are out dated "
"We stayed on the 5th floor facing the street and never heard street noise."
"The room was very comfortable and had all the necessary facilities for our stay."
"Nice little kitchenette with dishwasher, fridge and cook top. Nice private baths with showers. Caution of steep tub. "
"Go as high as possible to get above traffic noise"
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