The Waldorf Hilton, London
Aldwych, London WC2B 4DD England
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Avg. C$458 /night, 3/20 - 3/21
C$527
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C$384
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#375 of 1,160 hotels in London
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
The Waldorf Hilton Hotel is iconic. Built in 1908, it is one of the longest standing venues on Aldwych, and has been referred to as 'The grand dame of Aldwych.' The Hotel blends Edwardian grandeur with modern comfort and is situated in the heart of London’s famous theatre district. The Royal Opera House and Covent Garden are a four-minute walk away, with The British Museum and Trafalgar Square within a mile of the door. The Waldorf Hilton is home to a Signature Bar (Good Godfrey’s), a Signature Restaurant (Homage), The Wild Monkey bar and our newest addition, The T Room. The hotel is equipped with lavish meeting and events spaces including the stunning Palm Court. Guests in Executive rooms and Suites have access to the Executive Lounge for an enhanced stay. Keep fit in the spacious gym complete with Peloton bikes, treadmills, free weights, Converging Chest Press, Diverging Seated Row, medicine balls and space for cross-traing. ** Please note currently the swimming pool is closed.
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Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Taxi service
Business Centre with Internet Access
Conference facilities
24-hour security
Wifi
Paid internet
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Kids' meals
Special diet menus
Banquet room
Meeting rooms
Baggage storage
Concierge
Currency exchange
Executive lounge access
Non-smoking hotel
Outdoor furniture
Butler service
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Housekeeping
Minibar
Flatscreen TV
Walk-in shower
Interconnected rooms available
Room service
Safe
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Electric kettle
Bath / shower
Complimentary toiletries
Hair dryer
Room types
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Classic
Historic Hotel
Languages Spoken
English, French, Spanish, Arabic and 6 more
Hotel links
Location
Aldwych, London WC2B 4DD England
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
London City Airport
11.8 km•
See all flights
Heathrow Airport
23.8 km•
See all flights
Temple
5 min•Underground
Rental Cars
459 Restaurants
within 0.5 kilometers
Reviews
4.0
6,560 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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The Waldorf Hilton, London garners appreciation for its cleanliness and array of amenities, including a praised executive lounge and festive decorations. Its prime Covent Garden location earns high marks for convenience to attractions. While the atmosphere is generally viewed as charming, some guests note occasional loud music.
Opinions on the rooms and service are mixed, with reports of comfort and cleanliness against issues of noise and check-in delays. Despite commendable staff attentiveness, concerns over value for money are expressed by several travelers.
Location
Central
Atmosphere
Charming
Rooms
Mixed
Value
Expensive
Cleanliness
Immaculate
Service
Inconsistent
Amenities
Outstanding
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Detailed Reviews
Hotel's Favourite
Amazing location in the heart of London - 5mins walk to Covent Garden - with easy access to all areas of the city. We had an incredibly friendly welcome from Tyrone at check in and were provided with lots of useful info. Our bedroom was well appointed and very comfortable. The team in the Executive Lounge were lovely...as were the cocktails! Breakfast was very fresh with a large choice from the buffet as well as freshly prepared items; again with a friendly, efficient team. All in all, a truly lovely hotel made extra special by the people looking after us.
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Date of stay: February 2025Trip type: Travelled as a couple
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guy Hilton, General Manager at The Waldorf Hilton, London
Responded 4 weeks ago
Dear mel6116GI, Thank you for taking the time to write your review following your recent visit. We note you enjoyed our central location, Executive Lounge and lovely welcome by Tyrone on Reception and we have shared your comments with the team. We look forward to welcoming you back soon. Kind regards, Guy General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Chose the Waldorf rather than another that was 2-300 pounds cheaper as surely it was the Waldorf. I would not say don't go here as it is a decent hotel but i probably would visit the slightly cheaper option, as I didn't get the experience I had expected/ hoped for. The desk staff were ok, although the original check in was very good, while the concierge were excellent. Wifi was out for a day, but that can happen anywhere. Not having our room serviced one day was very unfortunate and when I phoned down to the desk circa 4-30-5pm being told 'we are very busy' is not really what I call a good excuse/reason. We had left our room at 10 in the morning and had lit the 'service our room' button.
Its location is good, although dont get confused that it is on Trafalgar squares doorstep as that is pushing it a tad.
The rooms were clean as was the rest of the hotel, generally there was a pleasant atmosphere.
I forgot to mention at the reception desk, that the plug would not keep the water in the basin and both cupboards in our room do not shut properly leaving the lights on 24/7 (fridge cupboard , wardrobe) hopefully if this is read it will be picked up and the waste of electric is stopped. Fixing the plug will allow the sink to be used for shaving washing.
Its location is good, although dont get confused that it is on Trafalgar squares doorstep as that is pushing it a tad.
The rooms were clean as was the rest of the hotel, generally there was a pleasant atmosphere.
I forgot to mention at the reception desk, that the plug would not keep the water in the basin and both cupboards in our room do not shut properly leaving the lights on 24/7 (fridge cupboard , wardrobe) hopefully if this is read it will be picked up and the waste of electric is stopped. Fixing the plug will allow the sink to be used for shaving washing.
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Date of stay: October 2023Trip type: Travelled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guy Hilton, General Manager at The Waldorf Hilton, London
Responded Oct 4, 2023
Dear 327nickH, Thank you for your feedback and I am sorry to see that we failed to meet your expectations in certain areas. Whether the team is busy or not it should not be an excuse for not being able to send assistance. I am sorry that your room was not serviced, especially if you had left the service my room light on. Please accept our apologies for this. Please rest assured that your comments will be shared with the leadership team so that we can steer a better and more expected level of service which we trust you see and feel on your next stay. Kind regards, Guy General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
For other Black women and single persons in general who enjoy solo trips, this hotel is worth a stay. Despite a rude experience with one unpleasant male receptionist, some problems regarding my alleged use of the mini fridge (if you put some personal items in it, the hotel charges you as if you removed something!! :-)), some misunderstandings regarding the breakfast/dinner included offer (read the menu carefully if you want to avoid extra charges for your dinner included - breakfast is a buffet), a newspaper delivery service to your room discontinued since covid19 but still advertised on the website,
I will recommend this hotel because of the quality of the food, the overall friendliness of the staff and all the help and information that they've given me regarding transportation in London, the quality of the bed, the location of this hotel - a 3 to 5min walk from Kings College, Somerset House, Courts of Justice, a 3min bus journey to Holborn tube station, a 10 min walk from Embankment tube station alongside the river Thames. I really felt comfortable staying on my own, surrounded by couples, family because there were other solo persons (female and male) having breakfast and/or dinner next to me. I particularly recommend the afternoon tea: it was a lovely experience with great tasty food. Belgian Chocolate regards from Brussels.
I will recommend this hotel because of the quality of the food, the overall friendliness of the staff and all the help and information that they've given me regarding transportation in London, the quality of the bed, the location of this hotel - a 3 to 5min walk from Kings College, Somerset House, Courts of Justice, a 3min bus journey to Holborn tube station, a 10 min walk from Embankment tube station alongside the river Thames. I really felt comfortable staying on my own, surrounded by couples, family because there were other solo persons (female and male) having breakfast and/or dinner next to me. I particularly recommend the afternoon tea: it was a lovely experience with great tasty food. Belgian Chocolate regards from Brussels.
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: August 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guy Hilton, General Manager at The Waldorf Hilton, London
Responded Sep 1, 2023
Dear FromBrussels2Phoenix, Thank you for your review and overall stay rating following your recent stay. We are pleased you enjoyed our central location and that you felt comfortable travelling solo. We note there was some confusion with your booking and apologise for any inconvenience caused. We look forward to welcoming you back soon! Kind regards, Guy General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Upon arrival at 14:50, we checked in and were told the room isn't ready. We expected that as check-in is only from 15:00 so we were happy to wait at the lobby and have a drink to relax. But waiting until 16:00 was getting irritaring, and what makes it worse is we would've waited longer if I didn't go ask if our room was ready. Only after asking did they say it was, nobody came to look for us. Venturing to the room, the entire hallway smelled like a damp public bathroom.Linen also towels was dirty,lIt really was bad. The room was okay. Boring to be honest. Looked like a 90's hotel room with blue carpets and bad nostalgia.
It's the small things that make the difference, like having a massive TV but wifi is not included, and having seating for 4 people in a double room but the bed is the smallest double I've ever seen. Dusty curtains, noisy aircon fans, and giving a bottle of water with paper lids over the glasses seems pointless, just put it in a cupboard. And for goodness sake, have a kettle in the room. We stayed on 8th floor 802 , seems like there’s an office and every morning we heard that one woman was always shouting I thought the Hilton would be a nice treat for my mum and aunt who visited me, but I really wished I just booked an Airbnb again.
It's the small things that make the difference, like having a massive TV but wifi is not included, and having seating for 4 people in a double room but the bed is the smallest double I've ever seen. Dusty curtains, noisy aircon fans, and giving a bottle of water with paper lids over the glasses seems pointless, just put it in a cupboard. And for goodness sake, have a kettle in the room. We stayed on 8th floor 802 , seems like there’s an office and every morning we heard that one woman was always shouting I thought the Hilton would be a nice treat for my mum and aunt who visited me, but I really wished I just booked an Airbnb again.
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Date of stay: September 2024Trip type: Travelled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Room Tip: Don’t stay this dirty hotel
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guy Hilton, General Manager at The Waldorf Hilton, London
Responded Nov 25, 2024
Dear daviddE9505KN, I would like to apologise for the disappointment and inconvenience caused by your room not being ready at 3pm. The team do their best to have as many rooms ready and checked by 3pm especially if occupancy levels are high. I appreciate the corridors were less than inviting and certainly not our usual presentation. I am concerned about the level of cleanliness in your room and this will be shared with our Executive Housekeeping team to review. I appreciate your honest feedback and would like to assure you that we take all comments on board. I do hope you will still choose to return as we would like to restore your faith in our services. Kindly email LONWA_GuestRelations@hilton.com with a copy of my response to Make It Right for you on your next planned visit. Thank you Guy General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I was really looking forward to my first visit to London and chose this property for both its convenient location and the Waldorf Astoria name. Unfortunately, my stay fell well below the expectations I had for this brand, especially considering the price.
If you’re considering staying here, particularly in a room categorized as ‘O5,’ I encourage you to take this review into account. Here are the main points to be aware of:
1. Noise from the Nearby Theater: The hotel is directly next to the Novello Theatre, which is currently playing Mamma Mia! The music from the performance is clearly audible in the room, especially toward the end of the show, making it difficult to maintain a peaceful atmosphere.
2. Room Size vs. Noise: While the king room itself is spacious and well-appointed, especially for a London hotel, the location is a major issue. The wall opposite the bed is adjacent to an elevator used by room service and housekeeping. Each time the elevator moves, it sounds like constant knocking on the wall, making it hard to relax. I was upsold to this room for an additional £30 per night, bringing the total to over $500 per night, with assurances that it would be quieter than my original choice, yet it ended up being anything but.
When I mentioned these issues at checkout, the front desk staff member claimed she had no idea what the ‘O5’ rooms were like. Having previously worked at The Four Seasons, I know staff are always aware of which rooms are noisier or less desirable. Being upcharged for a room with such significant noise issues felt unprofessional and, frankly, deceiving.
Overall, despite the hotel’s convenient location, I would not stay here again. For over $500 per night, I expected a much higher standard of service and comfort. This experience fell far short of the quality typically associated with the Waldorf Astoria brand. I hope management takes this feedback seriously, as this stay did not meet the standards of the Waldorf reputation.
If you’re considering staying here, particularly in a room categorized as ‘O5,’ I encourage you to take this review into account. Here are the main points to be aware of:
1. Noise from the Nearby Theater: The hotel is directly next to the Novello Theatre, which is currently playing Mamma Mia! The music from the performance is clearly audible in the room, especially toward the end of the show, making it difficult to maintain a peaceful atmosphere.
2. Room Size vs. Noise: While the king room itself is spacious and well-appointed, especially for a London hotel, the location is a major issue. The wall opposite the bed is adjacent to an elevator used by room service and housekeeping. Each time the elevator moves, it sounds like constant knocking on the wall, making it hard to relax. I was upsold to this room for an additional £30 per night, bringing the total to over $500 per night, with assurances that it would be quieter than my original choice, yet it ended up being anything but.
When I mentioned these issues at checkout, the front desk staff member claimed she had no idea what the ‘O5’ rooms were like. Having previously worked at The Four Seasons, I know staff are always aware of which rooms are noisier or less desirable. Being upcharged for a room with such significant noise issues felt unprofessional and, frankly, deceiving.
Overall, despite the hotel’s convenient location, I would not stay here again. For over $500 per night, I expected a much higher standard of service and comfort. This experience fell far short of the quality typically associated with the Waldorf Astoria brand. I hope management takes this feedback seriously, as this stay did not meet the standards of the Waldorf reputation.
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Date of stay: September 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guy Hilton, General Manager at The Waldorf Hilton, London
Responded Nov 25, 2024
Dear 370hqd, Thank you for your feedback. Whilst we are not a Waldorf Astoria, we, as The Waldorf Hilton London, strive to provide our own personal and unique service at the highest level and ensure our guests are welcomed and treated with the upmost hospitable experience possible. I am sorry for the room issues highlighted and please rest assured that your comments have been noted and passed onto the Leadership team. I appreciate you departed less than satisfied with your stay however I do hope you will give us another opportunity to welcome you back to a hotel in the heart of Theatreland. Please do reach out to LONWA_GuestRelations@hilton.com and they will be pleased to assist you. Kind regards, Guy General Manager The Waldorf Hilton, London
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Beware of booking with points with this particular hotel.
I booked with 100% points almost a year in advance and upon the checkout was charged over $1,300 for two nights, on top of all the points they kept!
The front desk folks were very rude about this obvious mistake and refused to look into the matter – this is why I am leaving such a poor review.
The issue is still being resolved by Hilton International Guest Relations.
If it weren’t for this, I would have still given the hotel only 2 stars at the maximum – great location, but tired rooms and rude front desk staff (one particular older male who checked me out), breakfast only from 7am (so no food for you if you are flying out early).
Their concierge service could get 5 stars as Matthew, who helped us out with some bookings did an excellent job finding us tickets to some plays at the last minute.
I booked with 100% points almost a year in advance and upon the checkout was charged over $1,300 for two nights, on top of all the points they kept!
The front desk folks were very rude about this obvious mistake and refused to look into the matter – this is why I am leaving such a poor review.
The issue is still being resolved by Hilton International Guest Relations.
If it weren’t for this, I would have still given the hotel only 2 stars at the maximum – great location, but tired rooms and rude front desk staff (one particular older male who checked me out), breakfast only from 7am (so no food for you if you are flying out early).
Their concierge service could get 5 stars as Matthew, who helped us out with some bookings did an excellent job finding us tickets to some plays at the last minute.
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Date of stay: May 2024Trip type: Travelled as a couple
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guy Hilton, General Manager at The Waldorf Hilton, London
Responded Jun 2, 2024
Dear Dman_DW, Firstly thank you for highlighting our Concierge, Matthew, who provided excellent customer service during your stay. With regards to breakfast, room service is always available for very early breakfast requests. I am sorry, however, to read that there was difficulty when it came to using your Hilton Honors points for this booking and that you found the team unhelpful in resolving it whilst at the hotel. I understand you have since been in contact with International Guest Assistance. I do apologise for any inconvenience caused and I do hope you will still choose to stay with us when in London. Kind regards, Guy General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
What a lovely hotel. We were visiting as a big treat for our granddaughters 8th birthday Every member of staff (especially the trainee receptionist and doorman) were welcoming. Friendly and professional. She was thrilled to find birthday pillowcases, a little teddy and sweets on her bed. The bedroom was lovely with comfortable beds. Pillows and bedding and the bathroom had a luxury feel with good quality products Breakfast was well cooked and plentiful and our granddaughter was thrilled to have a non alcoholic cocktail in the bar. A perfect location to enjoy theatres , Covent Garden and many other delights that London has to offer
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Date of stay: May 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guy Hilton, General Manager at The Waldorf Hilton, London
Responded May 8, 2024
Dear Roving01609011294, Many thanks for your very kind review following your recent stay and thank you for choosing to stay with us to celebrate your Grand-daughter's 8th birthday. We look forward to welcoming you back to The Waldorf Hilton London soon. Kind regards, Guy General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A classic hotel in a central location to the many sights of London with easy access to public transport. The staff were very helpful and attentive. We arrived early in the morning after an overnight flight from the US and were expecting to leave our luggage at the hotel until the 3:00 check in time. However, the front desk staff gave us an early check in, which allowed us to refresh after a long flight, which was most welcome.
The doorman, Douglas Reid, was a delight, greeting us warmly each day and making us feel most welcome. He was extremely helpful by pointing us in the right direction for our many walks around the city, or getting us set up with a cab when needed. A big thank you to Douglas who made our stay most memorable; his good humor and kindness are most appreciated.
The breakfast buffet was well worth the price, offering a wide variety of choices from the buffet, or selected menu items from the kitchen.
The room itself had the classic look of an old hotel but was up to date with its decor and amenities. The biscuits (cookies), chocolates and cans of water were a nice treat when coming back to the room to regroup.
We will definitely plan to return to the Waldorf Hilton the next time we visit London!
The doorman, Douglas Reid, was a delight, greeting us warmly each day and making us feel most welcome. He was extremely helpful by pointing us in the right direction for our many walks around the city, or getting us set up with a cab when needed. A big thank you to Douglas who made our stay most memorable; his good humor and kindness are most appreciated.
The breakfast buffet was well worth the price, offering a wide variety of choices from the buffet, or selected menu items from the kitchen.
The room itself had the classic look of an old hotel but was up to date with its decor and amenities. The biscuits (cookies), chocolates and cans of water were a nice treat when coming back to the room to regroup.
We will definitely plan to return to the Waldorf Hilton the next time we visit London!
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Date of stay: August 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guy Hilton, General Manager at The Waldorf Hilton, London
Responded Aug 21, 2024
Dear Go67467250398, We are delighted to read your feedback and overall stay rating following your recent stay and have shared your comments with the team. Thank you also for highlighting the great service provided by our Doorman, Douglas. We look forward to welcoming you back soon! Kind regards, Guy General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Excellent value. Great location. Front desk not so friendly but I looked forward to the smiles on our doormen’s faces daily. Concierge recommendations were limited.
Room was clean and roomy. We had two single beds that seemed larger than a U.S. single bed. Bathroom quite large. Rooms are very quiet—no street traffic or neighbors are heard. Robes and slippers are in the closet.
Room was clean and roomy. We had two single beds that seemed larger than a U.S. single bed. Bathroom quite large. Rooms are very quiet—no street traffic or neighbors are heard. Robes and slippers are in the closet.
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Date of stay: March 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guy Hilton, General Manager at The Waldorf Hilton, London
Responded Mar 14, 2024
Dear HSGP, Thank you for your overall stay rating, however, we are sorry to read that you did not find the front desk as welcoming as usual, which I will share with the team as all our guests should feel special and recognised. I am pleased that you did enjoy your stay and we look forward to welcoming you back soon. Kind regards, Guy General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I had the pleasure of staying at The Waldorf Hilton in London twice, and both experiences were truly exceptional, thanks to the outstanding service provided by Mariana at reception and her wonderful support team.
During my first stay, Mariana went above and beyond to assist us. We needed a microwave to heat up a meal for our son, which is not something the hotel typically provides. However, Mariana made every effort to help us, ensuring we felt supported and cared for. This level of dedication played a big part in our decision to stay at Hilton again during our next visit to London.
The second time, we faced a small issue with the heater in the bathroom. Mariana promptly stepped in to resolve the situation. She arranged for a room change and made sure the entire process was smooth and stress-free, ensuring we didn’t have to carry the burden of moving rooms ourselves. Her kindness, professionalism, and genuine care truly stood out.
Thanks to Mariana and the incredible team at The Waldorf Hilton, our stays have been both comfortable and memorable. Their attention to detail and willingness to go the extra mile have left a lasting impression. I will definitely return to The Waldorf Hilton on my next trip to London.
During my first stay, Mariana went above and beyond to assist us. We needed a microwave to heat up a meal for our son, which is not something the hotel typically provides. However, Mariana made every effort to help us, ensuring we felt supported and cared for. This level of dedication played a big part in our decision to stay at Hilton again during our next visit to London.
The second time, we faced a small issue with the heater in the bathroom. Mariana promptly stepped in to resolve the situation. She arranged for a room change and made sure the entire process was smooth and stress-free, ensuring we didn’t have to carry the burden of moving rooms ourselves. Her kindness, professionalism, and genuine care truly stood out.
Thanks to Mariana and the incredible team at The Waldorf Hilton, our stays have been both comfortable and memorable. Their attention to detail and willingness to go the extra mile have left a lasting impression. I will definitely return to The Waldorf Hilton on my next trip to London.
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Date of stay: December 2024Trip type: Travelled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guy Hilton, General Manager at The Waldorf Hilton, London
Responded Jan 15, 2025
Dear chakkreet, Thank you for your very kind feedback following your recent stay. We are delighted to read about Mariana's excellent service on reception and will ensure she reads your comments. We look forward to welcoming you back soon. Kind regards, Guy General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Good Godfrey's Bar is a cocktail bar, smart shorts and T shirts are fine in the warm summer months. The Wild Monkey Bar it is fine to wear slightly more casual clothing. Photos of the bar are on our website.
Dear Imogen W,
We offer a Childrens Afternoon Tea priced at £35 per child up to 12 years old.
To view the menu please contact Homage Restaurant directly.
Thank you
The Waldorf Hilton London
We didn't stay at the whaldof hotel we just went and had afternoon tea which I had booked .
Dear Olga B,
As per the responses below, you can request for breakfast to be added to your stay upon arrival or during your stay at the reception desk.
Enjoy your stay!
Kind regards
The Waldorf Hilton
Dear Ira S,
Please email/call the hotel concierge for the best travel advice. You can reach the hotel comfortably by a booked car service.
TripAdvisor does not permit us to write email addresses here.
Kind regards,
The Waldorf Hilton, London
…
"I would highly recommend this Hotel and service in a perfect location walking distance from Covent Garden Opera House and restaurants. "Read full review
"Worn out in great need of renovation and new management. Executive lounge is not executive anymore! "Read full review
"The bar gets incredibly busy so booking a table is a must. When they are busy you will need to prompt for tables to be wiped down etc."Read full review
…
PRICE RANGE
C$464 - C$634 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the waldorf hilton hotel london, hilton hotel london, hilton hotel waldorf, hilton london waldorf, london hilton, waldorf hotel london, waldorf hilton london
LOCATION
United KingdomEnglandLondonTrafalgar Square / Embankment
NUMBER OF ROOMS
298
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Claim Your ListingThe Waldorf Hilton, London - UPDATED 2025 Prices, Reviews & Photos
Frequently Asked Questions about The Waldorf Hilton, London
Which popular attractions are close to The Waldorf Hilton, London?
Nearby attractions include Covent Garden (0.3 km), The Lion King (0.1 km), and Be At One Covent Garden (0.1 km).
What are some of the property amenities at The Waldorf Hilton, London?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at The Waldorf Hilton, London?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Waldorf Hilton, London?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Waldorf Hilton, London?
Yes, paid private parking nearby is available to guests.
What are some restaurants close to The Waldorf Hilton, London?
Conveniently located restaurants include Good Godfrey's Bar and Lounge, Frog By Adam Handling, and Elaine's Bar, Restaurant And Deli.
Are there opportunities to exercise at The Waldorf Hilton, London?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at The Waldorf Hilton, London?
Yes, dry cleaning and laundry service are offered to guests.
Does The Waldorf Hilton, London offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Waldorf Hilton, London?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, Hindi, and Greek.
Are there any historical sites close to The Waldorf Hilton, London?
Many travellers enjoy visiting Houses of Parliament (1.5 km), Tower of London (3.0 km), and Churchill War Rooms (1.4 km).