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Arbor Hyde Park Hotel

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#183 of 1,088 Hotels in London
Certificate of Excellence
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Arbor Hyde Park Hotel
Arbor Hyde Park Hotel
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601 Reviews from our TripAdvisor Community

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Showing 444: English reviews
Abu Dhabi, United Arab Emirates
Reviewed 22 December 2016 via mobile

Just checked out of the Arbor Hyde Park Hotel. Positives - Friendly Staff, clean and well presented reception area and rooms. Location is good only a 5 min walk from Lancaster Gate Tube Station (closing for work on 4th Jan till summer 2017) You are also right next to Hyde Park and Oxford Street is walkable. Negatives - The only...

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Helpful?
Thank Garethoh30
Jebunnessa H, Deputy General Manager at Arbor Hyde Park Hotel, responded to this review

Dear Garethoh30 Thank you for taking the time to post a review mentioning our friendly staff, high standard of housekeeping and our proximity to Hyde Park and Oxford Street. I note your comment regarding the room allocated to you, we have a selection of room and our reservations team are always happy to discuss the room options available to ensure...

roma
Reviewed 12 December 2016 via mobile

It's my second time after 3 weeks that I stay in this delightful boutique hotel. Stylish and contemporary. Staff very professional. A very exclusive neighborhood and 3 minutes walking to Lancaster Gate subway ( circle line).

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Helpful?
1Thank filipponina
Mark I, Group General Manager at Arbor Hyde Park Hotel, responded to this review

Dear Filipponina We love welcoming guests back to Arbor Hyde Park and I was delighted to read that your second visit was so enjoyable. Thank you for your lovely review, I hope that we will have the pleasure of welcoming you back for a third visit very soon. Best wishes Mark

Brussels, Belgium
Reviewed 8 December 2016 via mobile

Very nice hotel, in a good area for touristsHyde park very close,easy access for the tube. Staff helpful on arrival,we took the breakfast very good,dinning area very cosy. Rooms clean and a peaceful night quite area. Just in the rooms the European plug was difficult to find, very minor detail The rest thumbs up👍

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Helpful?
1Thank golfer107
Mark I, Group General Manager at Arbor Hyde Park Hotel, responded to this review

Dear golfer107 Thank you so much for your review. I was delighted to read that you enjoyed all aspects of your stay and thank you for sharing your experience. I note your comment regarding the European plug. I hope that we will have the pleasure of welcoming you back to Arbor Hyde Park in the future. Best wishes Mark

Reviewed 7 December 2016

My husband and I stayed in the Arbor park hotel for 3 nights last week during a leisure break to London. The hotel is about a 7 minute walk from the Lancaster Gate Tube station, a short walk takes you to Hyde Park, Kensington Gardens and Palace and Oxford Street. We were able to leave our luggage at the hotel...

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Helpful?
1Thank Elaine N
Mark I, Group General Manager at Arbor Hyde Park Hotel, responded to this review

Dear Elaine N I was so pleased to read that you enjoyed your stay and thank you for mentioning our friendly and helpful staff. I was delighted that you found the hotel relaxing and that our comfortable beds enabled you to have a good night's sleep. I look forward to welcoming you back to Arbor Hyde Park when you next...

Exeter, United Kingdom
Reviewed 7 December 2016

I arrived after having had a fall in London that morning. Hospital had told me to let hotel staff know of my fall. The staff were so kind and considerate and really helpful. The reception area was tastefully decorated for Christmas. I was shown to my room. My room was large, clean and well appointed. The bathroom was large with...

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Helpful?
Thank Vickilynne2015
Mark I, Group General Manager at Arbor Hyde Park Hotel, responded to this review

Dear Vickilynee2015 Thank you for your lovely review. I was pleased to read that you enjoyed your stay and thank you for mentioning our kind, considerate staff. I was delighted to read that the extra help and support that they were able to provide, following your fall in London, enabled you to fully enjoy your stay at Arbour Hyde Park....

Shropshire, United Kingdom
Reviewed 29 November 2016

My daughter-in-law and I stayed here recently and would certainly recommend it for its excellent location, friendly staff, superb breakfast, complimentary snacks and good value in such a convenient part of London. Its proximity to two tube stations plus Hyde Park was such a bonus and it was also an easy walk to Marble Arch, Notting Hill etc . After...

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Helpful?
Thank tryfan
Mark I, Group General Manager at Arbor Hyde Park Hotel, responded to this review

Dear tryfan Thank you for the positive review of your recent stay. I was delighted to read that you enjoyed your stay and thank you for mentioning our friendly staff. I agree the location of the hotel is excellent for sightseeing in London. I hope that we will have the pleasure of welcoming you back to Arbor Hyde Park when...

Roma
Reviewed 29 November 2016

It's not just a lovely hotel, but it's even perfectly located only a short walk from Paddington Station and two other Underground. And if you like running or walking in the park, you just have to cross the street. People were very kind and the hotel (renewed a couple of years ago) has a warm atmosphere. I will surely come...

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Helpful?
Thank martinat394
Mark I, Hotel Manager at Arbor Hyde Park Hotel, responded to this review

Dear martinat394 you Thank you for your wonderful review. I was delighted to read that the location of the hotel was perfect for you and that you found our staff friendly and kind. I look forward to welcoming you back to Arbor Hyde Park on your next visit to London. Best wishes Mark

Kortrijk, Belgium
Reviewed 24 November 2016 via mobile

We stayed here for three nights this week. It was our third time at Arbor Hyde Park and it won't be the last. Location, breakfast, rooms, friendly staff...it's completely the way we like it. We'll be back in 2017.

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Helpful?
Thank Xa4_S
Mark I, Area General Manager at Arbor Hyde Park Hotel, responded to this review

Dear Xa4_S Myself and my team were delighted to welcome you back for your third visit and thank you for sharing your experience. There is no better compliment than saying that our hotel is the "Closest thing to home" and I was so pleased to read that you feel so at home whilst staying with us. I will share your...

Reviewed 20 November 2016

This is actually a lovely hotel a short walk from Paddington station and Lancaster Gate tube station. It is unpretentious, but offers great amenities and the rooms are very nice (good bed, good bathroom, a proper works space). Even the internet is pretty good. It manages to be a conversion of a traditional building, but "done properly" ... well finished...

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Helpful?
Thank John M
Mark I, Group General Manager at Arbor Hyde Park Hotel, responded to this review

Dear John M Thank you for taking the time to post a review. I was delighted to read that you enjoyed your stay on business and I am so pleased that you loved our great location, friendly team and our lovely bedrooms and I look forward to welcoming you back soon. Best wishes Mark

Prague, Hlavni Mesto Praha, Czech Republic
Reviewed 15 November 2016 via mobile

I have booked this hotel directly and fully paid the reservation. When i was in the plane on the way to london they sent me a message that hotel is under maintainance and they have booked and paid another hotel. In our conversation they told me the it is a very good one and i will get a great room...

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3Thank Alexey K
Mark I, Group General Manager at Arbor Hyde Park Hotel, responded to this review

Dear Alexey K I am so sorry that we were unable to honour your room reservation and for any distress and inconvenience that this caused. I can understand your disappointment when you were informed that there was not a room available for you at Arbor Hyde Park. Please rest assured it was our desire to provide a suitable room for...

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Amenities

Highlights
  • Breakfast included
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
Things to do
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service
Official Description (provided by the hotel)
Despite being just a short hop away from the West End of London, Arbor Hyde Park feels like it's a million miles from the intense whirl of nearby Marble Arch. Hidden away on a quiet loop that curves off from the main stretch of Lancaster Gate, the hotel provides its guests with a level of quiet seclusion rarely found in so accessible a location. Housed within a beautiful Victorian terrace, just a couple of minutes' walk from the trees, lakes and green spaces of Hyde Park and Kensington Gardens, Arbor Hyde Park offers a style of meticulous but unobtrusive service that matches the simple elegance of its architecture. The hotel has been designed for the comfort and convenience of its guests, with an emphasis on understated quality. There aren't many places in central London that can claim to be genuinely restful. The Royal Parks can make a good case; Arbor Hyde Park, which looks out over one of those parks, can too. ... more   less 

Additional Information about Arbor Hyde Park Hotel

Address: 36-37 Lancaster Gate, London W2 3NA, England (Formerly London Guards Hotel)
Region: United Kingdom > England > London
Price Range: $238 - $569 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Arbor Hyde Park Hotel 3.5*
Number of rooms: 40
Reservation Options:
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Also Known As:
London Guards Hotel
Guard Hotel London
Hotel Style:
#104 Romantic Hotel in London
#128 Business Hotel in London
#158 Family Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Arbor Hyde Park Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I think they will all be good. Lift to all floors.”
Metceni, 1 Mar 2017 | Read review
“Ask for a twin room as the regular double is a little small.”
NickB882, 30 Jan 2017 | Read review
“high floor room”
martinat394, 29 Nov 2016 | Read review
“Avoid the dungeon room right off the lobby”
window_seat0, 18 Oct 2016 | Read review
“Choose if you can the rooms in the main part of the hotel, not rooms 1,2,3,4”
298russelld, 16 Sep 2016 | Read review
5 of 5