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The Royal Horseguards

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#92 of 1,087 Hotels in London
Certificate of Excellence
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1 room 2 adults 0 children
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The Royal Horseguards
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4,398 Reviews from our TripAdvisor Community

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Showing 4,040: English reviews
Letchworth ,
Reviewed 4 January 2015

Having had a disappointing stay at the hotel in the summer and reviewed the hotel both on Trip Advisor and by replying to the survey they sent us ,we were contacted by the Hotel and offered a complimentary nights stay in compensation .We accepted this offer and went back in October .The staff could not have been friendlier and more...

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Helpful?
2Thank dizzyfizzy45
horseguardsLDN, General Manager at The Royal Horseguards, responded to this review

Dear dizzyfizzy45, Greetings from London! Thank you for your kind review of your recent stay at our hotel. I am so pleased to read that we were able to welcome you back to the hotel to showcase our true potential. It is of our highest interest to ensure our guests are satisfied with their experience and may I assure you...

Norwich, United Kingdom
Reviewed 4 January 2015

We had a fantastic stay in September for our wedding anniversary we had a free upgrade ,the room was lovley ,bright and when we come back from a show we had a nice slate of hand made sweets for our anniversary Thank you your staff are so friendly and helpful see you again soon Mrs High

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Helpful?
1Thank Tracy H
horseguardsLDN, General Manager at The Royal Horseguards, responded to this review

Dear Tracy H, Greetings from London! Thank you for your fantastic review of your recent visit to our hotel. Your feedback is truly valuable to us and I would like to assure you I have shared your praise with the team. We very much hope to welcome you back to the hotel in the near future, please do not hesitate...

Granada, Spain
Reviewed 4 January 2015

Had previously experienced the hotel for dinner so was a natural choice when friends wanted to experience New Year's Eve in London. Getting to the hotel meant dealing with several 'jobs worth' who were more interested in Boris' barricade than our stay in the 'Horseguards' so prior information from the hotel about identity straps and whom to report to at...

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Helpful?
1Thank Mike B
horseguardsLDN, General Manager at The Royal Horseguards, responded to this review

Dear Mike B, Greetings from London! Thank you for your extremely kind review of your recent New Years experience at our hotel. I am sorry you had an issue getting to the premises, unfortunately there is a huge lock down procedure that we have very little control over and try our best to ensure our guests can reach us safely...

Skanderborg, Denmark
Reviewed 4 January 2015

My wife and I spend 2 nights at The Royal Horseguards and we really enjoyed the stay. The service is absolutely great. The Breakfast was good but we have tried better breakfasts at less expensive hotels. The location is absolutely perfect. The hotel service is second to none (!). We stayed in a Executive Double room. The room offered great...

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Helpful?
Thank MichaelWHansen
horseguardsLDN, General Manager at The Royal Horseguards, responded to this review

Dear MichaelWHansen, Greetings from London! Thank you so much for your great review. I am pleased you enjoyed your stay with us at the Royal Horseguards Hotel in one of our beautiful large executive double bedrooms overlooking the River Thames and the London eye. I have shared your kind feedback with the rest of the team regarding the outstanding service...

Etchingham, United Kingdom
Reviewed 4 January 2015 via mobile

Excellent Accomodation with superb service and genuinely friendly and helpful staff. We had a riverside room with fantastic view of the new years eve celebrations. Cannot fault the hotel and would highly recommend it to everyone.

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Helpful?
1Thank John M
horseguardsLDN, General Manager at The Royal Horseguards, responded to this review

Dear John M, Greetings from London! Thank you for your wonderful review of your recent experience here at our hotel for New Years Eve! Your kind words are truly valuable to the team and I, please be assured I have shared your feedback with them. New Years Eve is a very special occasion and what better way to celebrate then...

Bristol, United Kingdom
Reviewed 4 January 2015

Booked 2 nights between Christmas and new year we had a good price booking on the hotels website and was phoned a few days before to see there was anything we wanted to book eg shows we asked if there was any chance of a river view room which when we checked in that's what we got right opposite the...

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Helpful?
1Thank Tina T
horseguardsLDN, General Manager at The Royal Horseguards, responded to this review

Dear Tina T, Greetings from London! Thank you for your kind review of your recent visit to our hotel. I am extremely pleased we were able to accommodate your request; our river facing rooms are very popular due to the wonderful views of the London Eye and River Thames. Our breakfast is one of the best in London, apologises for...

Northampton, United Kingdom
Reviewed 4 January 2015 via mobile

This is a tremendous hotel in an ideal location right on the River Thames. Many famous landmarks are within a short walk and it is just across from the London Eye. I would definitely stay again if my wallet allowed it!

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1Thank Gareth K
horseguardsLDN, General Manager at The Royal Horseguards, responded to this review

Dear Gareth K, Greetings from London! Thank you for your fabulous review of your recent visit to our hotel. Your feedback is truly valuable to the team and I, please be assured I have shared your comments with the group. We hope to welcome you back to the hotel in the near future, please do let us know if you...

London, United Kingdom
Reviewed 3 January 2015

First of all the food is out standing! The rooms give an over look of the rover tems. The rooms also have a mini bar nespresso coffee machine and beautiful Tea. The staff are very helpful and not just helpful but loveable staff. these guys go the extra mile to provide you with a kind welcoming stay. This Hotel truly...

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Helpful?
Thank Gareth W
horseguardsLDN, General Manager at The Royal Horseguards, responded to this review

Dear Gareth W, Thank you for your very kind review of your recent visit to our hotel! Our river facing rooms are certainly the most popular as you are able to enjoy a view of the River Thames and the London Eye, amongst other well known attractions. Thank you for your wonderful comment ‘the food is outstanding’, I agree! Our...

The Valley, Anguilla
Reviewed 3 January 2015

We booked a 3 night stay at the RH 15-18 Dec and were given a deluxe room on the 5th floor. This was our second visit and the room was larger than the one we had for our first stay but didn't enjoy the view of the river. Normally the RH would be be very good / excellent, but this...

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Helpful?
1Thank Norman B
horseguardsLDN, General Manager at The Royal Horseguards, responded to this review

Dear Norman B, Greetings from London! Thank you for taking the time to review your recent visit to our hotel. I am sorry to read of your disappointing experience and would like to assure you I have reviewed your comments with our Senior Management Team. I would like to apologise for any downfalls in service that you have kindly brought...

Enfield, United Kingdom
Reviewed 2 January 2015

My wife and I stayed at the Royal Horseguards Hotel on the 31 December 2013 and were thoroughly impressed with the service and attention to detail. We in fact, left a glowing review on the 2 January 2014 and said we would return. We did return and were disappointed that the ‘5 star’ would, in my opinion, barely rate 3...

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Helpful?
2Thank NigelNicole-S
horseguardsLDN, General Manager at The Royal Horseguards, responded to this review

Dear NigelNicole-S, Thank you for taking the time to review your recent experience at our hotel. I would like to sincerely apologise for your disappointment regarding your time with us, we are unsure to why you unfortunately did not receive any wristbands beforehand as we did post them I advance, for this I would like to apologise. We have reviewed...

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Executive Child Friendly Twin with Interconnecting King Room (63)
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Executive Double Room with River View (64)
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Executive Double Room with Street View (61)
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Staying in Westminster

Neighbourhood Profile
Westminster
If you only had an afternoon to experience London on a grand scale, Westminster would be a wise place to start. The ornate Houses of Parliament and Westminster Abbey sit adjacent at a corner of Parliament Square, and a short stroll along The Mall leads to Buckingham Palace. Trafalgar Square and Nelson's Column are just up the road as well. As captivating as the architecture is, the wonders of Mother Nature are highlights of the area too. St James's Park (arguably London's loveliest), the expansive Green Park, and pedestrian friendly tree lined paths along the river showcase the exquisite manicure provided by English gardeners. Just beyond the landmarks and the gorgeous outdoor spaces, quiet residential squares and age old local pubs offer a more subdued take on this global seat of power in the heart of London.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
One Twenty One Two Restaurant
One Twenty One Two Restaurant
Cuisines: Contemporary, European, British
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
This majestic five-star hotel presides over the River Thames. From glittering chandeliers to contemporary design, this central hotel near the London Eye reflects a proud heritage. Expect more, with free wi-fi throughout the hotel, fully refurbished Victorian splendour, award-winning dining, afternoon tea and sumptuous river view suites. ... more   less 

Additional Information about The Royal Horseguards

Address: 2 Whitehall Court, London SW1A 2EJ, England
Region: United Kingdom > England > London > Westminster
Price Range: $354 - $634 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Royal Horseguards 5*
Number of rooms: 282
Reservation Options:
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Also Known As:
The Royal Horseguards Hotel London
Royal Horseguards London
Hotel Style:
#39 Romantic Hotel in London
#43 Family Hotel in London
#60 Business Hotel in London
#84 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from The Royal Horseguards staff and other travellers.
78 questions
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Questions? Get answers from The Royal Horseguards staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try and get a bigger room than standard or opt for a small room with river view”
 of 5 bubbles 428JamesB428, 22 Mar 2017 | Read review
“Do not take Room 711.”
 of 5 bubbles Marklfc, 19 Mar 2017 | Read review
“River view rooms are beautiful- we saw the London Eye.”
 of 5 bubbles SenseiSandra1956, 19 Mar 2017 | Read review
“Decide if u want a City view or a river view (Thames). Be sure to include breakfast.”
 of 5 bubbles johnwg790, 16 Mar 2017 | Read review
“Loved the room, but couldn't find a hair dryer. Apart from this small detail, its was just fabulous”
 of 5 bubbles 327elkev, 16 Mar 2017 | Read review
5 of 5