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Jumeirah Carlton Tower

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#67 of 1,087 Hotels in London
Certificate of Excellence
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Jumeirah Carlton Tower
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574 Reviews from our TripAdvisor Community

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Showing 527: English reviews
Weston-super-Mare, United Kingdom
Reviewed 23 October 2016 via mobile

Stayed the weekend with the family while going to a concert. The service is first class and the food is amazing even at 1am. I will always recommend, as nothing is s problem and always go beyond what you want.

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Helpful?
Thank James T
JumeirahGroup, General Manager at Jumeirah Carlton Tower, responded to this review

Dear James T, We very much appreciate your kind words and compliments and hope that we will be offering you a warm Jumeirah welcome for many occasions to come. Best regards, Katie Benson General Manager

Waterford, Ireland
Reviewed 19 October 2016

Just amazing staff and service in the Rib Room restaurant....friendly, helpful staff, nothing was to much trouble... The food was just glorious and the surroundings very comfortable with a great atmosphere... Well done team...Thank you for a lovely evening.

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Helpful?
Thank jayxx88
JumeirahGroup, General Manager at Jumeirah Carlton Tower, responded to this review

Dear jayxx88, Thank you very much for your great review. It is lovely to read that you enjoyed your experience in the Rib Room so thoroughly. We hope that it won't be too long until your next visit. My very best regards Katie Benson General Manager

cumbria ~the english lake district
Reviewed 14 October 2016

A truly welcome retreat yet again! The professional attitude to hospitality is a credit to the whole team, who together make an hotel a destination itself. The Rib Room is an iconic venue that really offers a truly memorable experience. We look forward to returning.

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Helpful?
Thank ullswater2
JumeirahGroup, General Manager at Jumeirah Carlton Tower, responded to this review

Dear ullswater2, thank you for taking the time to share your experience. We very much appreciate such kind words and praise - it's great to hear you feel 'Home again'. We hope you'll be back soon and can' t wait to welcome you back. Kindest regards Katie Benson General Manager

Staten Island, New York
Reviewed 12 October 2016

The hotel is centrally located and all staff were very friendly and helpful. We were their for an event. We were able to check in earlier then expected and were treated to coffee in the restaurant while waiting for the room to be ready.

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Helpful?
Thank rpatel272
JumeirahGroup, General Manager at Jumeirah Carlton Tower, responded to this review

Dear rpatel272, it is lovely to read such positive comments. Thank you for taking the time to post a review here on Tripadvisor. We hope you enjoyed the event and that you will hopefully give us the opportunity to look after you once more in the future. Kindest regards Katie Benson General Manager

Greater Manchester, United Kingdom
Reviewed 9 October 2016 via mobile

I booked a night here via last minute and the quality I got for the price I paid made it a positive bargain. The rooms tread a line between sleek, modern facilities and old school luxury with no stone left unturned to make your stay as pleasant as possible. The staff made you feel like there was nothing they wouldn't...

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Helpful?
Thank LouStegs
JumeirahGroup, General Manager at Jumeirah Carlton Tower, responded to this review

Dear LouStegs, Thank you very much for your feedback following your recent stay with us at Jumeirah Carlton Tower. I was so glad that you enjoyed the comfort of the rooms and especially the service you received during your stay. We all look forward to welcoming you back again in the near future and you can always check our website...

London, United Kingdom
Reviewed 3 October 2016 via mobile

There are renovations ongoing next door and it sounds like an earthquake. Lunch at the restaurant (the Ribroom) was ruined. It really was the most extreme noise because the restaurant is immediately next door to the shop being renovated on Sloane Square. After complaining, dessert was complimentary. The noise in the room was only marginally better. The worst part was...

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Helpful?
Thank thewandere
JumeirahGroup, General Manager at Jumeirah Carlton Tower, responded to this review

Dear thewandere, Thank you for your honest feedback and I would like to apologise for the unfortunate situation in regards to the building works to the new Hermès store adjacent to the hotel and that your children were unable to sleep. We understand that the noise disruption is very challenging both for our hotel guests and restaurant guests alike. Unfortunately...

Truro, United Kingdom
Reviewed 27 September 2016

what a great hotel, excellent value for money, superb service, bar & dining room must try the RIB room, best roast beef in London even has a little MINI you can use to drive around if desired nothing is to much trouble for the staff great central location, just around the corner from Harrodds

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Helpful?
Thank Cornish1970
JumeirahGroup, General Manager at Jumeirah Carlton Tower, responded to this review

Dear Cornish1970, Thank you ever so much for taking your time and providing your complimentary feedback relating to your recent stay at The Jumeirah Carlton Tower Hotel and dining experience in the Rib Room. I am delighted to read that you enjoyed the location of our hotel as well as the service and standards you experienced during your stay. We...

London, United Kingdom
Reviewed 25 September 2016 via mobile

I really enjoy staying at the Carlton tower it really is a treat. The staff are so helpful and polite in particular the rib room staff they just can't do enough for you. The pool area is quite unique and the steam room always smells so good I end up staying in there too long! If you are on room...

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Helpful?
Thank RonnieRum
JumeirahGroup, General Manager at Jumeirah Carlton Tower, responded to this review

Dear RonnieRum, Thank you very much for your complimentary review and I am so pleased that the team made you feel welcome with the great service they take pride in delivering. Your feedback is motivation to us to continue our efforts in the same direction, and I will gladly share your comments with my colleagues. I am also delighted to...

Axminster, United Kingdom
Reviewed 16 September 2016

I've been visiting the hotel restaurant for 45 years - long before the current Middle Eastern owners took over. On this occasion I enjoyed a delicious breakfast of smoked salmon and scrambled eggs, washed down with an orange juice and endless coffee. Expect to pay £42 per head. Not cheap, but well worthwhile.

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Helpful?
Thank Tony B
JumeirahGroup, General Manager at Jumeirah Carlton Tower, responded to this review

Dear Tony B, Firstly, thank you for being a loyal patron of the hotel for 45 years, this year we celebrate 55 years since the hotel welcomed its first guests and we're privileged to have so many very loyal guests. I was pleased to read your comments about you enjoying a delicious breakfast, we strive to offer a varied selection...

Kuwait City, Kuwait
Reviewed 11 September 2016 via mobile

I've stayed at the Jumeirah Carlton Tower for over a week and the property has all the facilities needed..... Great location, very clean rooms and a superb service... Would definitely rebook at this property..

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Helpful?
Thank Ola-labban
JumeirahGroup, General Manager at Jumeirah Carlton Tower, responded to this review

Dear Ola-labban, Thank you ever so much for taking your time to write such a positive review highlighting what we are so proud of...Our exceptional level of 5 star service and not forgetting our great location. We certainly enjoyed looking after you and we hope to have the pleasure of welcoming you back again in the not too distant future....

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Staying in Belgravia

Neighbourhood Profile
Belgravia
Home to the vast majority of embassies and diplomatic residences in London, sophisticated and upscale Belgravia also boasts a wealth of luxury hotels, fine dining restaurants, and some of the city’s most stroll worthy lanes. While the prices here are high, taking a leisurely stroll through the streets of picturesque and elegant white stucco houses is free. Hyde Park and the Buckingham Palace Gardens are only a stone's throw away to the north, and some of Europe’s best shopping is nearby as well.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
The Rib Room Bar & Restaurant
The Rib Room Bar & Restaurant
Cuisines: European, British
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The five-star Jumeirah Carlton Tower is ideally situated amongst the boutique stores of Knightsbridge and Sloane Street. Each of the 216 rooms and suites have been designed with luxury in mind, each benefiting from complimentary high speed wired and wireless internet access. The hotel features three restaurants and bars; The Rib Room Bar & Restaurant, Chinoiserie and The Club Room. The Peak Health Club & Spa boasts state-of-the-art gym equipment, golf simulator, aerobics studio, award-winning treatments and 20m indoor pool. ... more   less 

Additional Information about Jumeirah Carlton Tower

Address: On Cadogan Place, London SW1X 9PY, England
Region: United Kingdom > England > London > Belgravia
Price Range: $430 - $969 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Jumeirah Carlton Tower 5*
Number of rooms: 216
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Orbitz, Jumeirah International, Asiatravel.com Holdings, Priceline, Agoda, Cheap Tickets, Travelocity, Expedia and Jetsetter so you can book your Jumeirah Carlton Tower reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Jumeirah Carlton Tower Hotel London
Jumeirah Carlton Hotel
Jumeirah Carlton London
Hotel Style:
#30 Spa Hotel in London
#62 Luxury Hotel in London
#74 Business Hotel in London
#74 Family Hotel in London
#98 Romantic Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Jumeirah Carlton Tower staff and other travellers.
2 questions
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south of england
over a year ago

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Questions? Get answers from Jumeirah Carlton Tower staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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5 of 5