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Hilton London Metropole

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#582 of 1,088 Hotels in London
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Hilton London Metropole
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4,182 Reviews from our TripAdvisor Community

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Showing 3,457: English reviews
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Reviewed yesterday NEWvia mobile

Feels like a low cost, a bit neglected, previously four star, back to 1985. Walking around the area feels like in a Middle East capital ! Very close to subway. If the executive rooms are in such condition I can image how the ordinary are.

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Helpful?
Thank Vasilios C
Massachusetts
HOTEL’S FAVOURITE REVIEW
Reviewed 15 December 2016

We started our Globus tour at the London Hilton Metropole hotel. It is a very busy hotel with lots of diversity, staff, and amenities. Our room was very well appointed, immaculate, and a very clean bathroom. The bathroom had a tub and a shower. The room was a very satisfactory size for two people. The wifi was not complimentary. The...

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Helpful?
Thank Linda M
About Hotel's Favourite Review
Management response:

Dear Guest, We want to sincerely thank you for taking the time to write 5* feedback on your stay at our hotel. We are grateful for all the comments we receive and enjoy reading all reviews. We are very happy to hear that you had a great stay at our hotel. Our various guest rooms offer fantastic quality and aim...

Alicante, Spain
Reviewed yesterday NEWvia mobile

Just left room 775 after 3 nights of stuffy unhealthy hell ! No word of a lie all of my family will be on medication for the coming days. There is no natural ventilation in these rooms as all windows are sealed. The temperature in the rooms is roasting therefore you have to turn the air con on in February...

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Helpful?
Thank Antony T
Allonby, United Kingdom
Reviewed yesterday NEW

Taking my daughter and granddaughter to London to see 'The Lion king ' was a great adventure. A swim in the pool when we arrived was a great start. Directions and advice on what to do from the very friendly concierge was a great help. We could have done without storm Doris turning up when it was time to leave!

Review collected in partnership with Hilton Hotels & Resorts
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Thank Julie H
London, United Kingdom
Reviewed yesterday NEW

I went with my daughters. As usual we enjoyed it. My family loves the Hilton Experience - Executive Longe Access (this oNe was a little lacking in choice though) Restaurant choices were good though. Food was lovely. Staff, friendly and welcoming

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank 615petrap
Redding, Connecticut
Reviewed 2 days ago NEW

The good: Got early check in, convenient location, nice lobby area. The bad: Room was run down and carpeting worn and dirty. The cooling system did not work, it was very hot and stuffy in the room. The mini fridge did not work. Worst of all, the mattresses on the bed were very worn, and uneven. I had a king...

Review collected in partnership with Hilton Hotels & Resorts
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Thank Oddgeir E
Reviewed 2 days ago NEWvia mobile

I stayed here for one night with my teenage daughter, first impressions of the hotel was I thought it was very clean. Check in was super fast through the group check in desk (was part of a theatre coach trip) Our room had 2 single beds, a desk/dressing table with a large mirror plus a full length mirror by the...

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Thank Redbooties
Leicester, United Kingdom
Reviewed 2 days ago NEW

Great location close to central london and makes airport, train stations and all of London easy to get to with Edgware tube station across the road Outside of building is hideous but who cares as you dont spend outside. Inside the lobby and rooms have all been given a revamp and it shows Much better than it used to be...

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Thank FFlierman
Nairobi, Kenya
Reviewed 2 days ago NEW

I recently stayed at Hilton London Metropole. We had a wonderful stay during our weekend trip in June. The room was very comfortable and had all the amenities we needed in addition to an amazing view. Perfect location in my opinion, short walking distance to Paddington Station with smooth transfer to Heathrow, train service as well as the London Underground...

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Thank josorb
Reviewed 3 days ago NEW

We had a wonderful stay during our weekend trip in June. The room was recently renovated and although small was very comfortable and had all the amenities we needed for our stay. The views from our hotel were great! The location was perfect for us, easy transfer from Heathrow, within walking distance of the Heathrow express and tubes. Perfect location...

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Helpful?
Thank EmmyMason

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Just 10 minutes' walk from the West End and Oxford Street and a 10 minute tube ride from Westfield Shopping Centre, the Hilton London Metropole hotel is the ideal destination for the business and leisure guest. All Hilton London Metropole hotel rooms offer wireless internet access. Choose an Executive Room or one of our Suites for complimentary Executive Lounge access. Wireless internet access is available free of charge in all public areas of the hotel. *Continuing refurbishment of the Tower Guest Rooms will take place in phases beginning on 18 January 2016. Works will take place between 9am - 5pm. Every effort will be made to minimize any disruption to Guests. Please be advised that on Sunday 28 August and Monday 29 August there will be planned power outages in the area. The power outages will affect the East Wing on Sunday and the West Wing on Monday from 1 pm - 7 pm at which time guests will not be able to access these rooms. The Tower Wing will not be affected. During this time every effort will be made to minimise any disruptions to guests. ... more   less 

Additional Information about Hilton London Metropole

Address: 225 Edgware Road, London W2 1JU, England
Region: United Kingdom > England > London > Paddington / Maida Vale
Price Range: $197 - $441 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton London Metropole 4*
Number of rooms: 1059
Reservation Options:
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Also Known As:
Hilton London Metropole Hotel London
Hilton Metropole London
London Hilton
Hotel Style:
#37 Green Hotel in London
#346 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Hilton London Metropole staff and other travellers.
62 questions
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Questions? Get answers from Hilton London Metropole staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“From floor 6 and up; amazing view”
 of 5 bubbles josorb, 24 Feb 2017 | Read review
“Ask for a higher up room, they are recently renovated”
 of 5 bubbles EmmyMason, 23 Feb 2017 | Read review
“Check in early and don't get any rooms on the lower floors - first floor seems to be the smoking floor”
 of 5 bubbles 823lizi, 23 Feb 2017 | Read review
“Ask for the highest level of view. Rooms above the tenth floor would be best.”
 of 5 bubbles torresyovany, 22 Feb 2017 | Read review
“Ask for a room that has been refurbished!”
 of 5 bubbles Trisha500, 21 Feb 2017 | Read review
5 of 5