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Hilton London Metropole

5,180 reviews
#597 of 1,081 Hotels in London
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Traveller (1209)
Room & Suite (517)
Dining (100)
Overview
  • Excellent20%
  • Very good34%
  • Average24%
  • Poor13%
  • Terrible9%
Travellers talk about
“west wing”(253 reviews)
“edgware road”(239 reviews)
Free Internet
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4.0 Star Hotel
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Offers from Hilton London Metropole
Special Offer: Advance Purchase
Rooms
Mar. 11Mar. 12
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (5,180)Write a Review
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Traveller rating
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879
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2,821 - 2,825 of 4,253 reviews
Reviewed 22 April 2015

Excellent Hotel staff very helpful and friendly easy to find- food perfect bar excellent - The room was nice a little tired but much better than the cheaper hotels area was good easy to access by tube, bus or walking The bar was busy but...More

Review collected in partnership with Hilton Hotels & Resorts
1  Thank CarolFolkestone
Response from LONME, Manager at Hilton London MetropoleResponded 23 April 2015

Dear Guest, Thank you for taking the time out to write a review of your recent visit to our hotel. I am thrilled to know that you had a 5-star stay including our central location, breakfast and helpful team members. On your next stay, I...More

Reviewed 22 April 2015

I need to add to all the good reviews that this hotel already has! We had a lovely modern room with everything we needed for an excellent family short break in London. The size of the hotel almost put us off booking initially but we...More

1  Thank mumstheword789
Response from LONME, Manager at Hilton London MetropoleResponded 23 April 2015

Dear Guest, Thank you for taking the time out to share your wonderful 5-star review with us. I am extremely pleased to know that you had a great time at our hotel and we were able to exceed your expectations. We strive to provide a...More

Reviewed 21 April 2015

Being a loyal HHonors guest I feel a bit uneasy writing this review, a bit like ratting on one of my Family. During discussions with front desk staff, I did ask for Mr Kenny to contact me to discuss my stay but he hasn't......so here...More

3  Thank Parky04
Response from LONME, Manager at Hilton London MetropoleResponded 27 April 2015

Dear Guest, Thank you for taking the time out to provide feedback of your recent stay with us. Guest feedback allows us to understand where we have the room in order to make improvements. Whilst I am pleased to read that you had a ‘warm...More

Reviewed 21 April 2015

We stayed at this location for 1 night. I am from USA and have never seen a Hilton this big. They have multiple wings, a number of bars/restaurants, which are open late. In London, that is very helpful on a Saturday when everything is full....More

1  Thank swimgirl320
Response from LONME, Manager at Hilton London MetropoleResponded 22 April 2015

Dear Guest, Thank you for taking the time out to write a review of your recent stay at our hotel. I am pleased to know that you enjoyed your overall stay with us. In particular our amenities, your spacious room and close proximity to both...More

Reviewed 21 April 2015

We used this hotel as a base for a weekend in London that included an evening concert at The Albert Hall. The hotel is modern and huge and situated on the junction of Edgeware Road and the A40 Westway so there is constant traffic noise...More

4  Thank Guy O
Response from LONME, Manager at Hilton London MetropoleResponded 22 April 2015

Dear Guest, Thank you for taking the time out to write a review of your stay at our hotel. Whilst I am pleased to note that you enjoyed EDG Bar & Lounge, the comfortable bed and breakfast variety at Fiamma; I am disappointed to know...More

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About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free Internet
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$162 - US$364 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#38 Green Hotel in London
#356 Luxury Hotel in London
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$162 - US$364 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#38 Green Hotel in London
#356 Luxury Hotel in London
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (1209)
Room & Suite (517)
Dining (100)
Pool & Beach (4)
Business Centre & Event Rooms (8)
Family and Play Areas (2)
Questions & Answers
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PDKJ
10 February 2018|
AnswerShow all 3 answers
Response from Kiran V | Reviewed this property |
There is a pool, steam room & sauna but no jacuzzi or hot tub. As they let in others not staying in Hotel, it can get busy but it was the constant damp smell in the pool area that we could not handle too long.
1
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Metamoron27
3 February 2018|
AnswerShow all 5 answers
Response from robertalansmith | Reviewed this property |
Yes...two seconds from the Hotel...., beside “Superdrug”... You will see the armed Bus Stop...
0
Votes
majorcandme
8 December 2017|
AnswerShow all 4 answers
Response from CityCruncher | Reviewed this property |
West wing is best
0
Votes
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12345628
Room Tips
"West Wing High Floors have the best view and are quieter"
Read review
"Ask for the refurbished rooms, I was told there were some pretty shabby ones."
Read review
"Suites in East Wing are great size"
Read review
"Room 1008 is a no go - the view was of blacked out windows."
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