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The Tower

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#259 of 1,078 Hotels in London
Certificate of Excellence
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5,806 Reviews from our TripAdvisor Community

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Showing 5,119: English reviews
Paris, France
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 2 days ago NEW

large room (on 8th floor) with a view over the tower bridge, the thames, and the london skyline (the shard, etc.) very good english breakfast with a view on st. katherine's dock staff very profesional, easy check-in and check-out

Helpful?
1 Thank alan_pi
Bechir M, Manager at The Tower, responded to this review

Dear Alan_Pi, Thank you very much for staying with us at The Tower Hotel and taking the time to write us an amazing review of your stay. Any feedback is always appreciated. We are really happy to read you had a fantastic time in London and we could help you make this experience for you. Please know I have passed... More 

Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 days ago NEW via mobile

No one answers the housekeeping- need to try for 15 mins before someone picks up Rooms are not well maintained No mini bar Staff are not friendly - come to Middle East and learn what is 5 star hotel service

Helpful?
Thank IamKrish
Bechir M, Manager at The Tower, responded to this review

Dear IamKrish, Thank you very much for staying with us at The Tower Hotel and taking the time to write us a review of your stay. Any feedback is always appreciated. Please accept our apologies that you were not able to get through to our hotel and that you did not have a very good experience here. We would like... More 

Abu Dhabi, United Arab Emirates
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 2 days ago NEW

Stayed there 3 days for Business after booking on one of those website where you don't know in which place you will stay. - My room was tiny, about 40 centimeters between the wall and the bed on each side - The whole room and hotel look old - lift buttons don't always work - no space to lay flat... More 

Helpful?
Thank uncogs
Bechir M, Manager at The Tower, responded to this review

Dear Uncogs, Thank you very much for staying with us at The Tower Hotel and taking the time to write us a review of your stay. Any feedback is always appreciated. Please accept our apologies that the room was very cold during your stay and that you did not have a good experience during your time here. We would like... More 

Wolverhampton, United Kingdom
Level Contributor
3 reviews
Reviewed 2 days ago NEW

We stayed for one night only. Amazing staff!! Room was fantastic with a great view of Tower Bridge. Breakfast was great. I lost my tickets for the theatre after arriving at the hotel, thankfully the cleaner found them and handed them in. When we got to our room later that evening there was a bottle of wine waiting for us... More 

Helpful?
Thank Elizabeth M
Bechir M, Manager at The Tower, responded to this review

Dear Elizabeth M, Thank you very much for staying with us at The Tower Hotel and taking the time to write us an amazing review of your stay. Any feedback is always appreciated. We are really happy to read you had a fantastic time in London and we could help you make this experience for you. We really hope you... More 

Southampton, England
Level Contributor
85 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 3 days ago NEW

Booked the hotel through Secret Escapes so I was expecting a manky room round the back but I was pleasantly surprised! We had booked the Club floor and on arrival Jennifer asked if we would like to upgrade to a Tower view room for £20. I mentioned that we would as it was my husband's birthday and thought no more... More 

Helpful?
1 Thank laney365
Bechir M, Manager at The Tower, responded to this review

Dear Laney 365, Thank you very much for staying with us at The Tower Hotel and taking the time to write us a great review of your stay. Any feedback is always appreciated. We always love hearing such lovely comments about our team here. Please know I have passed on your lovely comments to our team here and I am... More 

1 review
Reviewed 3 days ago NEW

You couldn't get closer to one of London's most iconic landmarks, Tower Bridge. All the staff were extremely friendly and helpful, they really couldn't be faulted. The room was spacious, impeccably clean and we had a lovely view over St. Katherine's Dock, all lit up with Christmas lights. Breakfast was good, with a large choice of food and a perfect... More 

Helpful?
Thank lynn g
Bechir M, Manager at The Tower, responded to this review

Dear Lynn G, Thank you very much for staying with us at The Tower Hotel and taking the time to write us an amazing review of your stay. Any feedback is always appreciated. We always love hearing such lovely comments about our team here. Please know I have passed on your lovely comments to our team here and I am... More 

Cuenca, Ecuador
1 review
Reviewed 3 days ago NEW

Super friendly staff, awesome place, room was very comfortable and clean, we took a room upgrade at checking, that included a buffet breakfast mini bar free in the room and drinks in the VIP lounge from 5:00 pm to 10:00 pm excellent choice, we enjoyed allot

Review collected in partnership with this hotel

Helpful?
Thank franco579
Bechir M, Manager at The Tower, responded to this review

Dear Franco579, Thank you very much for staying with us at The Tower Hotel and taking the time to write us a review of your stay. Any feedback is always appreciated. We always love hearing such lovely comments about our team here. Please know I have passed on your lovely comments to our team here and I am very glad... More 

Hampshire, United Kingdom
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 days ago NEW

I booked this hotel to celebrate a friends birthday and not knowing the hotel was nervous on whether I had made a good choice. I had. From the moment we checked in the team were attentive, I had a slight issue with my booking and it was dealt with quickly and efficiently. Our room overlooked the river, our friends overlooked... More 

Review collected in partnership with Galahotels.com

Helpful?
Thank jmbnewport
Bechir M, Manager at The Tower, responded to this review

Dear Jmbnewport, Thank you very much for staying with us at The Tower Hotel and taking the time to write us a review of your stay. Any feedback is always appreciated. I am delighted to read you had such a great experience and enjoyed our location so. I am also really happy to read such lovely comments about our staff.... More 

Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 5 days ago NEW via mobile

A lovely hotel and a lovely location definatley would return to this hotel , a warm welcome and very nice service, lovely view from our room overlooking the dock looking at the Christmas tree very pretty, the surroundings very nice the only downside lifts were very busy but that is a minor glitch

Helpful?
Thank Christine A
Bechir M, Manager at The Tower, responded to this review

Dear Christine A, Thank you very much for staying with us at The Tower Hotel and taking the time to write us a review of your stay. Any feedback is always appreciated. Thank you for your great review and I am very glad to read you enjoyed our superb location and got to see the Christmas Lights in the dock.... More 

Sydney, Australia
Level Contributor
50 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 6 days ago NEW via mobile

Lovely hotel with amazing views, we had a prefect view of the river and the room was very spacious not very modern deco was quite dated. It's in a perfect location and staff are so helpful couldn't do enough for you from getting us a taxi on our way out to offering to keep our luggage after we had checked... More 

Helpful?
1 Thank backpackers2013
Bechir M, Manager at The Tower, responded to this review

Dear Backpackers2013, Thank you very much for staying with us at The Tower Hotel and taking the time to write us a review of your stay. Any feedback is always appreciated. Thank you very much for the great review and we are always happy to read such great comments about our team here. Please know, I have passed on this... More 

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Large contemporary hotel located at St. Katharine's Dock on banks of the Thames, overlooking Tower Bridge, the Tower of London and the Shard. ... more   less 

Additional Information about The Tower

Address: St Katharine's Way, London E1W 1LD, England
Region: United Kingdom > England > London
Price Range: $183 - $409 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Tower 4*
Number of rooms: 801
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Orbitz, Booking.com, Cancelon, Travelocity, Priceline, Odigeo, Cheap Tickets and Jetsetter so you can book your The Tower reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Tower Hotel London
The Tower London
Hotel Thistle
London The Tower
Hotel Style:
#189 Luxury Hotel in London
#201 Romantic Hotel in London
#224 Family Hotel in London
#292 Business Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from The Tower staff and other travellers.
78 questions
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Bridgwater, United Kingdom
3 months ago
Lehigh Valley, PA
5 months ago
10 months ago

See all questions (78)

Questions? Get answers from The Tower staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“higher floors with view on the thames”
 of 5 bubbles alan_pi, 1 Dec 2016 | Read review
“We stayed in 127 and 159, both great views from theses rooms”
 of 5 bubbles elizabethmG7580VD, 1 Dec 2016 | Read review
“Get to breakfast early”
 of 5 bubbles 493lynng, 30 Nov 2016 | Read review
“Room 637 lovely view of Tower Bridge!”
 of 5 bubbles nanna52015, 27 Nov 2016 | Read review
“Front of hotel best views”
 of 5 bubbles meadalan, 27 Nov 2016 | Read review
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