We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Piccadilly London West End

Visit hotel website
Traveller (293)
360
Panoramas (14)
Dining (31)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Modern hotel; multilingual staff; situated in the heart of theatre land; near Piccadilly Circus, Leicester Square; restaurants.
Read more
Property amenities
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Restaurant
Spa
Airport Transportation
Concierge
Dry Cleaning
Laundry Service
Multilingual Staff
Non-Smoking Hotel
Show more
Room features
Air Conditioning
Minibar
Non-Smoking Rooms
Refrigerator in room
Good to know
HOTEL STYLE
Value
Centrally Located
HOTEL CLASS
Hotel links
Visit hotel website
Hotel deals

Location

Full view
100Great for walkers
Grade: 100 out of 100
1111Restaurantswithin 0.5 km
353Attractionswithin 0.5 km
Neighbourhood
Soho
The go-to district for a good time in London, Soho hosts a wealth of world-class theatres and a compelling lineup of cafes, restaurants, pubs, bars, and clubs. At Soho's core is London's original Red Light District and the epicenter of the LGBT scene – and thus the city's hottest nightlife. For shopping enthusiasts, Soho is not only the home of London's greatest concentration of boutique shops, but also the most strategic place to set off on a tour of the world's most celebrated department stores. In the southern part of the neighbourhood lies Chinatown, with its multitude of delicious and affordable restaurants. Closer to the Thames, Chinatown's narrow and teeming lantern-lit lanes spill onto the expansive hub of glitzy Leicester Square.
Read more
See all nearby hotels
928Reviews
619Photos
38Q+A
100Room tips
Traveller rating
  • 753
  • 144
  • 22
  • 8
  • 1
Time of year
Traveller type
Language
  • More languages
  • Filter
  • English
Popular mentions
From the moment we arrived at The Piccadilly, we were greeted by very attentive staff at the reception desk and were offered a glass of champagne upon arrival, whilst we were checking in. We were given a complimentary upgrade, which was a very kind and appreciated gesture.
Read more
Response from Valent F, Manager at The Piccadilly London West End
Responded today
Dear VeganWarriorPrincess, Thank you so much for your glowing review of Piccadilly London West End. Your feedback is most appreciated. I am glad to know that you had an opportunity to try our vegan breakfast and the team was helpful in catering to your dietary requirement. We hope it won’t be too long before we have the opportunity to welcome you back to the Piccadilly London West End. Warm regards Valent Fernandes
Read more
Hotel's Favourite
Fantastic hotel in the middle of London! We unexpectedly got a upgraded room which gave us a view of Big Bend! Location was amazing - walking distance to Chinatown, shopping at Oxford, quiet stroll through Convent Garden or late night Leister Square exploring. Short cab
Read more
Response from Valent F, Manager at The Piccadilly London West End
Responded Sep. 20, 2018
Dear Lillian I, Thank you for your fabulous comments on your recent stay at the Piccadilly London West End. cherished the location of the hotel. We are indeed located at the heart of London and this lets our guests take the full advantage of the area especially the theatres. I hope to have the opportunity to welcome you back in the nearest future. Kind Regards Valent Fernandes House Manager
Read more
We always stay here when in London but this stay in particular was absolutely amazing. We were visiting London on the 11th February to celebrate my boyfriend’s birthday and on arrival were greeted with the usual professionalism and courtesy - all the staff here are friendly
Read more
Response from Valent F, Manager at The Piccadilly London West End
Responded yesterday
Dear 413CarolineB, Thank you for your excellent feedback which will be shared with the team. I am glad we were able to add an extra touch for your boyfriends's birthday by making it a bit more special with our little surprise. On behalf of all the team, I hope it won’t be too long before we have the opportunity to welcome you back to The Piccadilly London West End. Warm Regards Valent Fernandes
Read more
The hotel is very convenient to the West End and Covent Garden . Very clean, rooms on the small side, however that is typical of most European hotels. The staff is beyond friendly and accommodating. Breakfast is good and both Mihaela and Diana were very sweet and their smile
Read more
Response from Valent F, Manager at The Piccadilly London West End
Responded 4 days ago
Dear tkb1948, It is always a pleasure to read such wonderful comments as yours, following your recent stay. Our staff works hard to ensure that our guests receive this special attention which makes each stay unique and exciting. We hope to have the opportunity to welcome you back in the nearest future. Warm Regards Valent Fernandes
Read more
When I checked for this hotel online, I found a high rating of 8.8, however, I easily give e 9.5... Great location action and very friendly staff. Although the rooms are not very big, the details are very neat as they provide many things which are missing nowadays from most
Read more
Response from Valent F, Manager at The Piccadilly London West End
Responded 6 days ago
Dear Seifimail, Thank you for the lovely review following your recent stay at the Piccadilly London West End. It was a real pleasure to read your comments about especially about the friendly staff. We hope to see you soon in the nearest future. Warm Regards Valent Fernandes
Read more
Previous
Album Categories
All photosTravellerRoom & SuiteDining Pool & Beach
PreviousNext
12345651
No, we never heard church bells although we stayed a week in this hotel.
0 votes
Show all answers
Yes,it has
0 votes
Show all answers
Do you have walk in showers?
Yes, very nice ones— not real large but adequate. I had no priblem with the shower and the water temperature was very easy to regulate. This is a first class hotel!
0 votes
Show all answers
Uber is good...... just be careful ...especially about how much you pay......
1 vote
Show all answers
The breakfast is excellent and can be continental or a full breakfast. I was especially impressed with the reasonableness of prices. You will not be disappointed.
0 votes
Show all answers
PreviousNext
1234568
"Probably book a while in advance to get best rates"
"Suites are amazing!"
"We were on 3rd floor on Shaftesbury Avenue, but the noise was barely noticeable, lovely bright room."
"quiet room at the back of the hotel"
"We were on the front side of the hotel (Shaftesbury)no noise problem-"
PreviousNext
12345620
PRICE RANGE
US$231 - US$564 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western londonlondon best western
FORMERLY KNOWN AS
Shaftesbury Premier London Piccadilly Hotel
LOCATION
United KingdomEnglandLondonSoho
NUMBER OF ROOMS
67
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing