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The Milestone Hotel

Travellers' Choice award winner
#2 of 1,088 Hotels in London
GreenLeadersSilver level
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1 room 2 adults 0 children
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The Milestone Hotel
The Milestone Hotel
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1,796 Reviews from our TripAdvisor Community

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Showing 1,598: English reviews
Reviewed 1 week ago via mobile

I am lucky to have the opportunity to visit the Milestone Hotel fairly regularly! ALWAYS such a friendly welcome from all the personnel. If you find yourself in the Kensington area and want a delightful break from the hustle & bustle of the great city - Visit the Milestone Hotel - just for a coffee, a visit to the bar...

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3Thank Richagadir
Reviewed 1 week ago via mobile

Stayed at the Milestone for our wedding anniversary. The staff were sure to notice our anniversary, we were left with lovely goodies in the room on arrival. Hotel is in a fantastic location right opposite Kensington gardens. Will be back again!

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1Thank cr9jh
Jackson, Michigan
Reviewed 2 weeks ago via mobile

I stayed at the Milestone awhile back and completely forgot to give it a review. The Milestone is, by far, the best hotel in London. The service is top-notch and second to none. They went out of their way to ensure we were happy with every aspect of our stay. The rooms are very large (by London standards) and tastefully...

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2Thank andrew_branham
Stuart, Florida
Reviewed 2 weeks ago

If you are looking to be in a large hotel, this is not the place for you, but if you are looking for a taste of London at its finest - the Milestone deserves a worthy mention for exceptional service. Since we first arrived everything has been impeccable. For us what makes this hotel stand out from the rest is...

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1Thank sherrysingh2017
Sydney
Reviewed 2 weeks ago

I have travelled a lot but I have never received such welcoming and friendly treatment from a hotel as the Milestone! From the open bar due to our rooms not being ready (it was new years day and guests were late to leave) to the smiles and friendly manner of the staff throughout our 9 night stay, it was almost...

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3Thank mcschillers
Columbus, OH
Reviewed 2 weeks ago

The Milestone has been on my bucket list of hotels for several years. I had very high expectations, and I was not disappointed! We booked a car from the hotel to pick us up at the airport. Our driver, Colin, was great! He made us feel very welcome and gave us lots of information on the ride to the hotel....

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1Thank fcanal
OFDT2
Reviewed 2 weeks ago via mobile

We've just returned from a fantastic stay at the Milestone. If you're looking for a large, contemporary hotel, this is not for you. But if you're looking for somewhere which is full of history and character, where you will be looked after wonderfully, then look no further. The staff could not have been nicer - special mention to the lady...

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2Thank OFDT2
Perth, Australia
Reviewed 2 weeks ago via mobile

This is the 2 nd time I have stayed here and the level of service is fantastic the staff cannot do enough for you a special Mention to Jose on concierge who is absolutely Fantastic at his job Small quaint hotel which is definitely worth a visit

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1Thank RobertMPerth
MilestoneGM, General Manager at The Milestone Hotel, responded to this review

Dear guest, Thank you for sharing this excellent review of your stay at The Milestone Hotel. I am very pleased to see that you had a fantastic stay. In particular I am thrilled to learn that you found our level of service to be fantastic and I will be sure to share your lovely feedback with Jose and rest of...

Johannesburg
Reviewed 2 weeks ago

I travel all over the world and have stayed at many 5 star establishments and have never till now felt anywhere above expectation to write a review. The Milestone deserves it. What made this hotel special was the personal service and the attention to detail. Having arrived from a 12 hour flight in the morning to sit in the lounge...

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2Thank Cvvvvvv
MilestoneGM, General Manager at The Milestone Hotel, responded to this review

Dear guest, Thank you for taking the time to share your excellent review. We are very proud of our staff, so it is wonderful to know that every single member of staff made you feel at home. We invest a lot of time and effort into ensuring our service and standards are always at the highest level possible, so to...

Reviewed 3 weeks ago via mobile

This hotel is just divine. Everything we could have hoped for. The most comfortable bed, amazing food and first class service-nothing was too much trouble. We had candles, rose petals and champagne in our room and tea snuggled by the fire after dinner-it was perfect. We can't wait to come back.

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Thank Liz B
MilestoneGM, General Manager at The Milestone Hotel, responded to this review

Dear guest, Thank you for taking your time to write such a lovely review about your recent stay with us at The Milestone Hotel. It fills me with great pride that you chose to stay with us for a Romantic Break and I am extremely pleased that we went above and beyond to make your stay truly a memorable one....

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Staying in South Kensington

Neighbourhood Profile
South Kensington
With its ivied mews, row upon row of Poppins-esque white washed mansions, and placid garden squares, it's easy to see the charms of South Kensington. And with superb access to Hyde Park, Holland Park and Kensington Gardens, as well as the largely child-friendly and mostly free Museum Quarter (not to mention more major attractions like Royal Albert Hall) such charms are easy to make the most of. As welcoming and cosmopolitan as it is reserved and residential, South Kensington is always a hit with visitors.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Bar/Lounge
  • Spa
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Elegant hotel housed within a meticulously restored grand Victorian mansion dating back to 1883. ... more   less 

Additional Information about The Milestone Hotel

Address: 1 Kensington Court, London W8 5DL, England
Region: United Kingdom > England > London > South Kensington , Kensington and Hyde Park
Price Range: $454 - $1,122 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Milestone Hotel 5*
Number of rooms: 62
Reservation Options:
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Hotel Style:
#1 Spa Hotel in London
#2 Luxury Hotel in London
#3 Business Hotel in London
#4 Romantic Hotel in London
#12 Family Hotel in London
#16 Green Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from The Milestone Hotel staff and other travellers.
34 questions
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Questions? Get answers from The Milestone Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 105 was pretty nice.”
 of 5 bubbles mbpman, 18 Feb 2017 | Read review
“We stayed in one of the apartments, which is very private”
 of 5 bubbles sherrysingh2017, 9 Feb 2017 | Read review
“Ask for a room with a view of Kensington Park”
 of 5 bubbles mcschillers, 9 Feb 2017 | Read review
“The best view is on the side of the hotel that overlooks the park.”
 of 5 bubbles jcY3448AA, 1 Feb 2017 | Read review
“Safari suite was quiet and lovely view of Kensington Palace”
 of 5 bubbles VanessaL853, 28 Jan 2017 | Read review
5 of 5