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Royal Garden Hotel

Booking.comUS$257*
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#93 of 1,063 Hotels in London
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Royal Garden Hotel
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3,037 Reviews from our TripAdvisor Community

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Showing 2,805: English reviews
North Yorkshire UK
Reviewed 3 days ago NEW

So nice to find such a lovely hotel in the heart of London - its like a serene green oasis - the view from my room was of Kensington palace - it was fabulous. I found all the staff to be extremely friendly and helpful and the dinner was delicious

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Helpful?
1Thank ruth h
Jonathan L, General Manager at Royal Garden Hotel, responded to this review

Dear Guest, Thank you for taking the time to leave us feedback and for your kind words. I am delighted that you enjoyed your experience with us, and were comfortable in your room. Please do not hesitate to contact our reservations team, prior your next visit, if you would like that type of room again. We look forward to welcoming...

Reviewed 4 days ago NEW

The hotel itself is nice, rooms are small but adequate, but the hotel fails to meet some basic cleanliness requirements of a 5 star property. To start off with, i stayed there for 4 nights and I did not get a single towel that wasn't either stained, overused, yellowing/graying instead of white, stained, distorted, etc. Not a single towel over...

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Thank Abdulla A
Reviewed 4 days ago NEW

A short walk from High Street Ken underground, the hotel overlooks Hyde Park and rooms on high floor overlook Kensington Palace so it feels very tranquil in a bustling area. Standard of catering for our group in the Park Terrace was superb and the prices very reasonable for Central London. Every member of staff was helpful, polite and friendly. You...

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Thank pennyn556
Jonathan L, General Manager at Royal Garden Hotel, responded to this review

Dear Guest, Thank your for your five star review, following your recent stay with us. I am so pleased to see that you had a "wonderful experience", and enjoyed our location in London. We look forward to you joining us again. Best wishes, General Manager Jonathan Lowrey

Reviewed 4 days ago NEW

This is the best hotel I have ever stayed at. The room was clean and staff would come 3 x per day to clean rooms; the service was impeccable, the staff were very nice and helpful. A wonderful experience.

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1Thank anjlyd
Jonathan L, General Manager at Royal Garden Hotel, responded to this review

Dear Guest, Thank you for your positive feedback following your recent stay with us. I am so pleased you had a wonderful experience, and I am delighted that we are the "best hotel [you have] ever stayed at". We look forward to welcoming you back in the future. Best wishes, General Manager Jonathan Lowrey

Reviewed 6 days ago NEW

I had an amazing stay with my family. We really enjoyed the service there it was amazing. we had free Wi-Fi, the rooms were always clean, we had an amazing view in our room. I really recommend this hotel.

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1Thank Alma Ö
Jonathan L, General Manager at Royal Garden Hotel, responded to this review

Dear Guest, I am delighted to see that you had an "amazing stay" with your family, and you were comfortable in your room. Thank you for leaving such kind words, and for recommending us. We look forward to welcoming you back to the hotel. Best wishes, General Manager Jonathan Lowrey

Reviewed 6 days ago NEW

Another great stay. Marcus in the restaurant, along with the rest of the staff, took really good care of us. The Royal Garden is, for us, THE place to stay in London. A discount for regular visitors is missing. Watch your tipping/bill in the Chinese restaurant though...

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1Thank rb3648
Jonathan L, General Manager at Royal Garden Hotel, responded to this review

Dear Guest, Thank you for you positive feedback, and for joining us at the hotel again. It is such a pleasure to see our guests returning. I am so pleased you felt you had "Royal Treatment". We look forward to welcoming you back in the future. Best wishes, General Manager Jonathan Lowrey

Calgary, Canada
Reviewed 1 week ago

Superb location, superb staff and superb rooms! We have stayed here numerous times and are never disappointed. You are made to feel valued as soon as you enter the hotel. Be sure to include the breakfast as it is well worth it! We an't wait to return!

Review collected in partnership with this hotel
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1Thank bmcbr
Jonathan L, General Manager at Royal Garden Hotel, responded to this review

Dear Guest, Firstly, thank you for joining us at the hotel again, it is such a pleasure to see our guests returning. Secondly, thank you for taking the time to leave a review, following your most recent stay with us. I am delighted to see that you had a superb stay with us, and enjoyed our location in Kensington. We...

Exeter, United Kingdom
Reviewed 1 week ago

We were treated to luxury at this 5 star hotel, the food, drinks and service was impeccable and nothing was too much trouble. We needed to drive to London on this occasion and the hotel is outside the congestion zone and has valet parking in the underground car park so no worries about finding so where to park or security.

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1Thank jonessnt
Jonathan L, General Manager at Royal Garden Hotel, responded to this review

Dear Guest, Thank you for taking the time to leave your positive feedback. I am delighted you "were treated to luxury", and enjoyed your stay with us. We look forward to welcoming you back in the near future. Best wishes, General Manager Jonathan Lowrey

London, United Kingdom
Reviewed 1 week ago

I had such a lovely stay, we were there celebrating a friend's birthday and both had the best time. The staff couldn't have been more friendly and welcoming and taking the time to make sure we were looked after. Particularly Patrick de le Mar and Mick Lynch, whose added touches really made our stay extra special :). We had a...

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Helpful?
Thank JasmineAnderson25901
Jonathan L, General Manager at Royal Garden Hotel, responded to this review

Dear Guest, I am delighted to see that you had a lovely stay with us for your friend's birthday celebrations. It is also great to see that you were comfortable in your room, and looked after by our team. Thank you for taking the time to leave your positive review and for recommending us. We look forward to welcoming you...

Doncaster, United Kingdom
Reviewed 1 week ago

Had a fantastic weekend in London to see Harry Potter at the Royal Albert Hall. We stayed at the RGH and were very pleased with the staff, surroundings, food etc... All to a very high standard, they could not do enough for us. We also managed to get an upgrade to a suite which made it extra special - will...

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Helpful?
1Thank nik a
Jonathan L, General Manager at Royal Garden Hotel, responded to this review

Dear Guest, Thank you for taking the time to leave your positive feedback. I am so pleased that you enjoyed your stay with us, and that we were able to make it extra special. May I recommend pre-booking Min Jiang Restaurant, to save disappointment on your next visit. We look forward to welcoming you back on your next visit. Best...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Park Terrace Restaurant Lounge and Bar
Park Terrace Restaurant Lounge and Bar
Cuisines: European, British, Contemporary
Min Jiang
Min Jiang
Cuisines: Chinese, Asian
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located in fashionable Kensington adjacent to the lush open spaces of Hyde Park and Kensington Palace, the five star Royal Garden Hotel is the perfect place to stay whether on business or exploring London. The hotel has 396 beautifully appointed bedrooms, 3 bars, 2 restaurant, including our award winning authentic Chinese restaurant Min Jiang, 10 conference & meeting rooms, health club ad spa and 24 hour business centre. ... more   less 

Additional Information about Royal Garden Hotel

Address: 2-24 Kensington High Street, London W8 4PT, England
Region: United Kingdom > England > London > Kensington and Hyde Park
Price Range: $383 - $747 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Royal Garden Hotel 5*
Number of rooms: 394
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Travelocity, Hotels.com, Hotwire, Cheap Tickets, Agoda, Cancelon, Priceline, Evoline ltd, TripOnline SA and HotelQuickly so you can book your Royal Garden Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Royal Garden London
Hotel Royal Garden
Hotel Style:
#30 Family Hotel in London
#31 Spa Hotel in London
#83 Luxury Hotel in London
#86 Business Hotel in London
#90 Romantic Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Royal Garden Hotel staff and other travellers.
16 questions
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Questions? Get answers from Royal Garden Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We always book a garden room, a little bit more but the view is worth it.”
priesty592016, 23 May 2017 | Read review
“If booking in advance always ask for a garden view”
jonessnt, 18 May 2017 | Read review
“Try and get a room overlooking Kensington palace and gardens”
380nika, 17 May 2017 | Read review
“Request a view or book a table at the restaurant for an unmissable panorama.”
Wadsa, 3 May 2017 | Read review
“Ask fir a room overlooking kensington park”
dawnie028, 2 May 2017 | Read review
5 of 5
Booking.com
US$257* /night
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Orbitz.comUS$257
TravelocityUS$257
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*Disclaimer
Prices are for 1 room, 2 adults
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