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Royal Garden Hotel

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Traveller (581)
Room & Suite (419)
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Overview
  • Excellent68%
  • Very good23%
  • Average6%
  • Poor2%
  • Terrible1%
Travellers talk about
“kensington palace”(274 reviews)
“park terrace”(147 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
5 Star Hotel
All hotel details
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Offers from Royal Garden Hotel
Special Price: SAVE UP TO 35%
Offers from Royal Garden Hotel
Special Price: SAVE UP TO 35%
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Rooms
Jun. 3Jun. 4
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1 room, 2 adults, 0 children
Standard Room
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Reviews (3,732)
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3,481 results
Traveller rating
2,336
776
224
89
56
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LanguageEnglish
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2,336
776
224
89
56
Show reviews that mention
All reviewskensington palacepark terracekensington high streetmin jiangbertie's bargarden roomoverlooking kensington gardenshyde parkgreat hotelqueen roomalbert hallroom servicestar hotelexcellent locationafternoon teatop floortube station
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11 - 15 of 3,481 reviews
Reviewed 3 days ago

The only complaint I have is that when they cleaned our room after our first night, they didn't replace the washcloths. Otherwise, everything was neat and clean, the bed was comfortable, the breakfast, which was included, was great.

Review collected in partnership with this hotel
1  Thank justinkratt
Response from Vladimir s, Front Office Manager at Royal Garden HotelResponded yesterday

Dear guest, Thank you for your review. It is great to hear that you enjoyed your stay and found your room comfortable. We hope to welcome you back on your next visit to London. Best wishes, Vladimir Susko Front Office Manager

Reviewed 3 days ago via mobile

Stayed here for our anniversary on the weekend of the royal wedding. Couldn’t fault it. Very friendly check in staff. Couldn’t do more to help. Room was great. Well equipped and great view over London. The bar was great too. Lovely cocktails. Just outside the...More

1  Thank TomP1
Response from Vladimir s, Front Office Manager at Royal Garden HotelResponded yesterday

Dear guest, Thank you for your glowing review. I am pleased that you enjoyed your stay and that you found our team at the front desk friendly. It is great to hear that liked the cocktails that we served. We look forward to welcoming you...More

Reviewed 4 days ago

Having stayed at this hotel in February this year and been very impressed, my friend and I stayed again in March when we were in London for a concert. We were not disappointed. Once again, this hotel delivered on all levels. I requested an early...More

2  Thank Hazel P
Response from Vladimir s, Front Office Manager at Royal Garden HotelResponded yesterday

Dear guest, Thank you for your glowing 5 star review. We pride ourselves on providing a tailored personalised guest service so it is great to hear that you found our team friendly and thought that they made you feel like the most important person at...More

Reviewed 5 days ago

I was impressed by the staff and the beauty of the hotel. The iCAAD conference was a success and the staff of the venue helped a great deal. The set of of the rooms was impeccable, the response to the needs of the clients was...More

Thank Blitch S
Response from Vladimir s, Front Office Manager at Royal Garden HotelResponded yesterday

Dear guest, Thank you for your excellent review. I am delighted that your event was a success. It is great to hear that you found our team helpful and enjoyed the atmosphere that we created. We hope to welcome you back to the hotel soon....More

Reviewed 6 days ago

Service as a whole was fantastic but let down with our room not being ready until 3.50 when check in is at 2pm, which meant our plans had to change. Would highly recommend booking direct as the upgrade and additions made the trip that little...More

Review collected in partnership with this hotel
Thank Geek1982
Response from Vladimir s, Front Office Manager at Royal Garden HotelResponded yesterday

Dear guest, Thank you for taking the time to write a review. It is pleasing to hear that you found our service fantastic. I am sorry to hear you had to wait longer than usual to check into your room. We hope to welcome you...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$247 - US$529 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#21 Family Hotel in London
#86 Business Hotel in London
#90 Luxury Hotel in London
#90 Romantic Hotel in London
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$247 - US$529 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#21 Family Hotel in London
#86 Business Hotel in London
#90 Luxury Hotel in London
#90 Romantic Hotel in London
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (581)
Room & Suite (419)
Dining (90)
Amenities (16)
Questions & Answers
Ask a question
rohitalmeida99
December 9, 2017|
Answer
Response from Vladimir s | Property representative |
Hi, Nobody works at the Royal Garden Hotel with that name. You can find all of our current career opportunities on our website. Best wishes
0
Votes
Emma2122
October 19, 2017|
AnswerShow all 2 answers
Response from Dawn R | Reviewed this property |
Hi I can only presume they have as I saw a ramp into the hotel and if remember correctly there was also a lift going from the ground floor to their restaurant. Hope this helps.
0
Votes
Emma2122
October 19, 2017|
AnswerShow all 3 answers
Response from jilljessee | Reviewed this property |
Yes! You can contact Liana at the Park Terrace restaurant and any special dietary needs can be arranged. 😊
1
Vote
Room Tips
"Go for the higher floors for a quieter experience, stay away from service areas and get a room facing..."
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"Windows open for fresh air although it might be a bit noisy. Rooms facing Palace would be quieter."
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"It is worth getting a garden view room; the views really are wonderful"
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"Ask for a garden view and watch out for "bank holidays." You might not be able to get a cup of..."
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