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Royal Garden Hotel

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Traveller (581)
Room & Suite (419)
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Overview
  • Excellent68%
  • Very good23%
  • Average6%
  • Poor2%
  • Terrible1%
Travellers talk about
“kensington palace”(274 reviews)
“park terrace”(147 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
5 Star Hotel
All hotel details
Additional information
Offers from Royal Garden Hotel
Special Price: SAVE UP TO 35%
Offers from Royal Garden Hotel
Special Price: SAVE UP TO 35%
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Rooms
Jun. 3Jun. 4
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,725)
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3,474 results
Traveller rating
2,333
774
223
88
56
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2,333
774
223
88
56
Show reviews that mention
All reviewskensington palacepark terracekensington high streetmin jiangbertie's bargarden roomoverlooking kensington gardenshyde parkgreat hotelqueen roomalbert hallroom servicestar hotelexcellent locationafternoon teatop floortube station
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601 - 605 of 3,474 reviews
Reviewed June 13, 2017

Near tube station, good bus routes. Very personable, well trained staff. We have returned for the fourth time & hope to return. We especially appreciated Laila 's help in the business center, Torie at the front desk, & Steve the concierge.More

Review collected in partnership with this hotel
1  Thank thomaslU4462QH
Response from Jonathan L, General Manager at Royal Garden HotelResponded June 15, 2017

Dear Guest, Thank you for returning to the hotel to stay for the fourth time and for your positive review. I am delighted to see our guests returning and enjoying each stay. It is also great to see that our team were able to personally...More

Reviewed June 13, 2017

Service amazing very helpful and friendly. Very close to underground station if travelling, Lots of places to eat, drink and shop around the area. Lovely views from our room onto the park. The only thing I thought was a bit of a down side was...More

Review collected in partnership with this hotel
1  Thank O3322MHkevinw
Response from Jonathan L, General Manager at Royal Garden HotelResponded June 15, 2017

Dear Guest, Thank you for your encouraging feedback, I am pleased that you enjoyed your stay. It is great to see that our staff are able to accommodate your return visit. Please do not hesitate to contact our reservations team, prior you next visit, if...More

Reviewed June 13, 2017

My husband and I enjoyed a fantastic weekend at this lovely hotel, looked after by excellent staff who made our stay so memorable. Standards were very high and we were extremely impressed with our room which overlooked the park. Room service was impeccable and all...More

Review collected in partnership with this hotel
1  Thank ruthmX7848EL
Response from Jonathan L, General Manager at Royal Garden HotelResponded June 15, 2017

Dear Guest, It am thrilled to see that you enjoyed your weekend stay here at the hotel, and that we made it a memorable one for you both. Thank you taking the time to leave your five star feedback, and we look forward to welcoming...More

Reviewed June 12, 2017

The hotel uses scent in their laundry detergent and do not warn guests. If you are sensitive to these, you need to manually mark your forms. For a 5 start hotel, this is inexcusable. The hotel location is great, and the staff is friendly and...More

Review collected in partnership with this hotel
Thank Laird M
Response from Jonathan L, General Manager at Royal Garden HotelResponded June 15, 2017

Dear Guest, Thank you for your feedback following your recent stay with us. I have taken your comments on board about the scented laundry detergent, and will pass them onto our team. However, I am pleased you enjoyed the location of our hotel during your...More

Reviewed June 12, 2017

Certainly part of the Best hotel in London; cOMMUNICATION, RECEPTION. Beautiful suite with all amenities. The hotel is quiet, in central London. We really enjoyed our stay in that central London hotel.More

Review collected in partnership with this hotel
1  Thank ANANDA2704
Response from Jonathan L, General Manager at Royal Garden HotelResponded June 15, 2017

Dear Guest, Thank you for your kind words, especially about our reception team. I am so pleased you enjoyed your stay in your suite, and delighted you think we are the "best hotel in London". We look forward to welcoming you back soon. Best wishes,...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$248 - US$530 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#21 Family Hotel in London
#86 Business Hotel in London
#90 Romantic Hotel in London
#91 Luxury Hotel in London
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$248 - US$530 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#21 Family Hotel in London
#86 Business Hotel in London
#90 Romantic Hotel in London
#91 Luxury Hotel in London
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (581)
Room & Suite (419)
Dining (90)
Amenities (16)
Questions & Answers
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rohitalmeida99
December 9, 2017|
Answer
Response from Vladimir s | Property representative |
Hi, Nobody works at the Royal Garden Hotel with that name. You can find all of our current career opportunities on our website. Best wishes
0
Votes
Emma2122
October 19, 2017|
AnswerShow all 2 answers
Response from Dawn R | Reviewed this property |
Hi I can only presume they have as I saw a ramp into the hotel and if remember correctly there was also a lift going from the ground floor to their restaurant. Hope this helps.
0
Votes
Emma2122
October 19, 2017|
AnswerShow all 3 answers
Response from jilljessee | Reviewed this property |
Yes! You can contact Liana at the Park Terrace restaurant and any special dietary needs can be arranged. 😊
1
Vote
Room Tips
"It is worth getting a garden view room; the views really are wonderful"
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"Ask for a garden view and watch out for "bank holidays." You might not be able to get a cup of..."
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"We stayed in room 726 which was directly above the entrance of the hotel, it was perfectly fine."
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"Ask for a room with a park view."
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