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Royal Garden Hotel

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Traveller (578)
Room & Suite (417)
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Overview
  • Excellent68%
  • Very good23%
  • Average6%
  • Poor2%
  • Terrible1%
Travellers talk about
“kensington palace”(274 reviews)
“park terrace”(147 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
5 Star Hotel
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Offers from Royal Garden Hotel
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Rooms
May 7May 8
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,672)
There are newer reviews for Royal Garden Hotel
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3,422 results
Traveller rating
2,298
762
220
86
56
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LanguageEnglish
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2,298
762
220
86
56
Show reviews that mention
All reviewskensington palacepark terracekensington high streetmin jiangbertie's bargarden roomoverlooking kensington gardenshyde parkgreat hotelqueen roomalbert hallroom servicestar hotelexcellent locationafternoon teatop floortube station
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611 - 615 of 3,422 reviews
Reviewed 28 May 2017

Brilliant hotel, very efficient, friendly and warm. Beautiful location ideal for tourists and business men alike. Breakfast was excellent. Staff very welcoming and helpful Would certainly recommend this hotel to othersMore

Review collected in partnership with this hotel
1  Thank I8459PTstevenb
Response from Jonathan L, General Manager at Royal Garden HotelResponded 30 May 2017

Dear Guest, Thank you for your review and your recommendation to others. I am very pleased to hear that you enjoyed your stay and found our service friendly and warm. We look forward to welcoming you back to the hotel again in the future. Best...More

Reviewed 28 May 2017

An excellent experience at an excellent hotel. Would be very happy to recommend to others and to stay there again. Staff were helpful and friendly service was excellent & the food delicious. Thank you to all the staff for their care and attention.More

Review collected in partnership with this hotel
1  Thank christinebE1827UR
Response from Jonathan L, General Manager at Royal Garden HotelResponded 30 May 2017

Dear Guest, Thank you for your kind review and your recommendation to others. I am delighted to hear you had an excellent experience and found our service friendly and helpful. We look forward to giving you a warm welcome on your return. Best wishes, Jonathan...More

Reviewed 27 May 2017

We had a fantastic two night stay whilst visiting the Chelsea flower show. The hotel was excellent as always and the staff went out of their way to show that nothing was too much trouble. The view over Kensington palace was breathtaking.More

Review collected in partnership with this hotel
1  Thank Gill B
Response from Jonathan L, General Manager at Royal Garden HotelResponded 30 May 2017

Dear Guest, Thank you for your positive review. I am delighted to hear you had an excellent stay and that you received distinctive service from our staff. I certainly agree, the view of Kensington Palace is very special. If you book direct for your next...More

Reviewed 27 May 2017

Overall very happy with our experience, wish the rooms would be a little larger and the closet. Not enough space for 2 people. There is no outlet in the bathroom for the dryer which makes it an inconvenience. Service and staff very professional.More

Review collected in partnership with this hotel
1  Thank 50annieg
Response from Jonathan L, General Manager at Royal Garden HotelResponded 30 May 2017

Dear Guest, Thank you for your feedback. I am delighted to hear you enjoyed our location and found our staff very professional. If you book direct for your next stay our Reservations team would very happy to find a room that better accommodates your needs....More

Reviewed 27 May 2017

I have been staying at the Royal Garden for 25 years . Its location , the staff , the service and quality of the rooms have always been excellent. The Chinese restaurant overlooking the park is also excellent and nothing like an early morning walk...More

Review collected in partnership with this hotel
1  Thank 769miltonb
Response from Jonathan L, General Manager at Royal Garden HotelResponded 30 May 2017

Dear Guest, Thank you for your review, but most importantly, thank you for being a loyal guest of the Royal Garden Hotel for 25 years. I am delighted you have always found the service and quality excellent and Min Jiang too. Additionally, I appreciate you...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$254 - US$516 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#21 Family Hotel in London
#86 Business Hotel in London
#89 Luxury Hotel in London
#90 Romantic Hotel in London
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$254 - US$516 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#21 Family Hotel in London
#86 Business Hotel in London
#89 Luxury Hotel in London
#90 Romantic Hotel in London
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (578)
Room & Suite (417)
Dining (90)
Amenities (16)
Questions & Answers
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rohitalmeida99
9 December 2017|
Answer
Response from Vladimir s | Property representative |
Hi, Nobody works at the Royal Garden Hotel with that name. You can find all of our current career opportunities on our website. Best wishes
0
Votes
Emma2122
19 October 2017|
AnswerShow all 2 answers
Response from Dawn R | Reviewed this property |
Hi I can only presume they have as I saw a ramp into the hotel and if remember correctly there was also a lift going from the ground floor to their restaurant. Hope this helps.
0
Votes
Emma2122
19 October 2017|
AnswerShow all 3 answers
Response from jilljessee | Reviewed this property |
Yes! You can contact Liana at the Park Terrace restaurant and any special dietary needs can be arranged. 😊
1
Vote
Room Tips
"We stayed in room 726 which was directly above the entrance of the hotel, it was perfectly fine."
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"Ask for a room with a park view."
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"Views over Kensington Palace are a must."
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"A view over Kensington Palace Gardens is recommended."
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