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2018-01-28 2018-01-29
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    Royal Garden Hotel

    2-24 Kensington High Street, London W8 4PT, England
    011 44 20 3871 8740
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    2018-01-28 2018-01-29
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    Traveller (554)
    Room & Suite (343)
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    Overview
    • Excellent68%
    • Very good23%
    • Average6%
    • Poor2%
    • Terrible1%
    Travellers talk about
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Butler Service
    5.0 Star Hotel
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    Offers from Royal Garden Hotel
    Special Price: 25% OFF - NEW YEAR SALE
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    Rooms
    Jan 28Jan 29
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (3,530)
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    641 - 645 of 3,284 reviews

    Reviewed 9 April 2017

    Nice hotel in a super location between Kensignton and Hyde Park with Lovely views from the 10th floor Chinese restaurant. Our stay was only let down by the dated décor in the bedroom, hard bed and unsupportive (cheap) pillows) great location and good service.More

    Review collected in partnership with this hotel
    Thank David S
    Response from Jonathan L, General Manager at Royal Garden HotelResponded 11 April 2017

    Dear Guest, Thank you for your feedback. I’m pleased you enjoyed the location and the great views from Min Jiang. Our housekeeping team would be more than happy to supply you with alternative pillows should you require them in the future. I hope we welcome...More

    Reviewed 9 April 2017

    Very good service from the staff and modern interior furniture in all rooms. Easy access outside the hotel to shopping, sightseeing, going to park, dining, ..etc. The lobby is spacious and Gym is fantastics and very big compared to other hotels in London.

    Review collected in partnership with this hotel
    Thank AdelAlawadhi
    Response from Jonathan L, General Manager at Royal Garden HotelResponded 11 April 2017

    Dear Guest, Thank you for your feedback. I’m pleased you enjoyed your stay and experienced good service from our staff. I hope we can welcome you back to the hotel again in the future. Best wishes, Jonathan Lowrey General Manager

    Reviewed 9 April 2017

    The hotel is very good in terms of its services, location, friendliness of some staff..etc. But some times when certain policies are not clear with the hotel staff themselves, this may result in confusion with hotel guests.More

    Review collected in partnership with this hotel
    Thank falsaadiuae
    Response from Jonathan L, General Manager at Royal Garden HotelResponded 11 April 2017

    Dear Guest, Thank you for your feedback. I am pleased that you enjoyed your stay and the location of the Royal Garden Hotel. If you would like to provide any more information please email feedback@royalgardenhotel.co.uk and we can look into your comments further. Best wishes,...More

    Reviewed 9 April 2017 via mobile

    We were going to use booking.com as we use it often, but we booked directly and what Royal treatment we received! From start to finish nothing was too much, attentive and assertive staff, great lady a check in, very professional, personable and efficient. The room...More

    2  Thank LisaMayLord
    Response from Jonathan L, General Manager at Royal Garden HotelResponded 11 April 2017

    Dear Lisa and Rich, Thank you for leaving your detailed review. I’m pleased to hear you decided to book directly with us so we were able to offer you our benefits to booking direct. We are very proud of our location and the great views...More

    Reviewed 8 April 2017

    Stayed in connection with a seminar arranged at hotel. Best view ever from my room overlooking the Kensington Palace. The friendliest staff really made me feel at home with their impeccable service. Also the room service and restaurant food were delicious as well as the...More

    Review collected in partnership with this hotel
    1  Thank mrsm20172017
    Response from Jonathan L, General Manager at Royal Garden HotelResponded 10 April 2017

    Dear Guest, Thank you for leaving your positive review. I’m delighted you were made to feel at home and were able to try our room service and restaurants. We look forward to welcoming you to the hotel again soon. Best wishes, Jonathan Lowrey General Manager

    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    Details
    • Price range
    • US$214 - US$414 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #21 Family Hotel in London
    • #84 Luxury Hotel in London
    • #86 Business Hotel in London
    • #90 Romantic Hotel in London
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 394
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Booking.com, Travelocity, Ctrip TA, Expedia, Agoda, getaroom.com, Hotwire, TripOnline SA, Cancelon, HotelQuickly and Evoline ltd so you can book your Royal Garden Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • London >
    • Kensington and Hyde Park
    • Also Known As
    • Royal Garden London ,
    • Hotel Royal Garden
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    Traveller (554)
    Room & Suite (343)
    Dining (85)
    Hotel & Grounds (319)
    Bathroom (66)
    Nearby
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    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    rohitalmeida99
    9 December 2017|
    Answer
    Response from Jonathan L | Property representative |
    Hi, Nobody works at the Royal Garden Hotel with that name. You can find all of our current career opportunities on our website. Best wishes
    0
    Votes
    Emma2122
    19 October 2017|
    AnswerShow all 2 answers
    Response from Dawn R | Reviewed this property |
    Hi I can only presume they have as I saw a ramp into the hotel and if remember correctly there was also a lift going from the ground floor to their restaurant. Hope this helps.
    0
    Votes
    Emma2122
    19 October 2017|
    AnswerShow all 2 answers
    Response from jilljessee | Reviewed this property |
    Yes! You can contact Liana at the Park Terrace restaurant and any special dietary needs can be arranged. 😊
    1
    Vote
    Room Tips
    "Book a room high up and overlooking Hyde Park."
    Read review
    "Higher floors offer an excellent view across the city!"
    Read review
    "we were on 6th floor so minimal noise..street view sure garden view better but no time for looking out of the..."
    Read review
    "Avoid room 524! It's a box with old style bathroom."
    Read review
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