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Hilton London Olympia

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Hilton London Olympia
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2,358 Reviews from our TripAdvisor Community

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Showing 2,039: English reviews
Verwood
Reviewed 27 August 2016

We were in London for a trip to the proms, and stayed at Hilton Olympia for the Saturday night. The hotel was comfortable and very reasonable. Service was good and staff very pieasant. Location was very convenient.

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Helpful?
Thank John W
BarbaraMatheson, General Manager at Hilton London Olympia, responded to this review

We look forward to welcoming you back very soon , thank you for taking the time to write to us . I am pleased that you enjoyed the stay

Nottingham, United Kingdom
Reviewed 26 August 2016

I chose this hotel for a couple of nights as I had an event to attend at the London Olympia and this is very close by. We had originally booked a Double room but due to having Hilton Diamond status, we were upgraded to an Executive room which included lounge access for complimentary breakfast and evening snacks. The room was...

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Helpful?
Thank pumpkinstew
BarbaraMatheson, General Manager at Hilton London Olympia, responded to this review

I am pleased to read that you had a pleasant stay and that the team looked after you during your visit. We appreciate the loyalty of our Diamond members and thank you for taking the time to write to us . We look forward to welcome you back in the near future

San Diego, United States
Reviewed 25 August 2016

I read reviews carefully. You can tell when someone is out to do a hatchet job or is an informercial. Yes, the beds need updating and a shower should be put in place of the lifted tub that anyone over 6' will not be able to stand in due to the dropped ceiling. But the overall deal is exceptional. Get...

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Helpful?
Thank Marc K
BarbaraMatheson, General Manager at Hilton London Olympia, responded to this review

Thank you for chosing to stay with us and we are delihghyted that you had a pleasant stay . We appreciate the detailed feedback and I have shared your thoughts and comments with the team I am delighted that you were looked after by the team and we look forward to welcoming you back very soon

Reviewed 24 August 2016 via mobile

I stayed here for a weekend at the end of July with a friend and we accidently left some items of clothing in the wardrobe. Despite no-one other than the cleaning staff entering the room the clothes went 'missing'. After numerous phone calls and emails we were told that the staff had been interviewed and cctv was being looked at....

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Helpful?
2Thank Katie W
BarbaraMatheson, General Manager at Hilton London Olympia, responded to this review

It is always a concern and a disappointment when our guests leave and the issues they experienced were not resolved. Please rest assured that we follow a very strict protocol when dealing with Lost property and that each and every guest incident is reported and logged and investigated to the fullest . I can also assure you that we do...

Asheville, North Carolina
Reviewed 24 August 2016

Nice location and convenient to train, bus stops and shopping and a wonderful park! The staff are friendly and polite, and the hotel has a nice workout room also. The hotel is great to a nice park area too. I like all the shops that are closeby too. Notting Hilll is so close through the park and also a great...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank melaniedO1514GP
BarbaraMatheson, General Manager at Hilton London Olympia, responded to this review

Thank you for the recommendation and for taking the time to write to us. I have shared your feedback with the team We look forward to welcoming you back very soon

Prague, Czech Republic
Reviewed 24 August 2016 via mobile

Hilton London Olympia is great situated in 1 zone of London. Very friendly and helpfulness staff. Fantastic breakfast Hilton standard. Thank you, I will be definitely choose next time your hotel. Nice selection of the Gin's in the bar on the first floor.

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Helpful?
Thank UhlirR
BarbaraMatheson, General Manager at Hilton London Olympia, responded to this review

I am glad that you will choose to stay with us again and that you enjoyed the stay We are pleased that you enjoyed the breakfast and we look forward to welcoming you back very soon

Northallerton, England
Reviewed 23 August 2016

Absolutely amazing breakfasts - can't recommend it enough. The rest of the hotel was nice, helpful staff etc. Location is ok - it's very near the overground station. The only problem is the traffic noise from outside.

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Helpful?
Thank Earl_1978
BarbaraMatheson, General Manager at Hilton London Olympia, responded to this review

Thank you for the review and the recommendation, I am pleased that you enjoiyed the stay

Malmo, Sweden
Reviewed 22 August 2016

My partner's friend had booked this hotel on behalf of us as it was near to his wedding venue. Arriving on foot we were greeted by an ugly, brown brick exterior and a fairly cramped lobby. We were checked in by a lovely staff member calld Bruna who tried as best she could to accommodate our high-floor room request (we...

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Helpful?
1Thank m_prebble
BarbaraMatheson, General Manager at Hilton London Olympia, responded to this review

It is always concerning to read that our guests did not enjoy the stay and that we did not meet your expectations. Your feedback certainly helps us to monitor and improve our customer services for the future and we thank you for taking the time to write to us

Beaufort, United States
Reviewed 22 August 2016

Noisy and uncomfortable. The hotel is located on busy Kensington Street, which for the life of me seems like every lawn force meant and emergency vehicle through all hours of the day and night seem to welder sirens almost nonstop. That, coupled with the fact that and many of the rooconditioning does not work, so you are open your window...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
2Thank David D
BarbaraMatheson, General Manager at Hilton London Olympia, responded to this review

It is always concerning to read that our guests did not fully enjoy the stay and that we did not meet your expectations. Your feedback certainly helps us to monitor and improve our customer services for the future and we thank you for taking the time to write to us

Brussels, Belgium
Reviewed 22 August 2016

This was an amazing experience for me especially given the fact that I had set my expectations high given that it was London and Hilton met all of them. But just one really tiny let down was that rooms should be a bit more modern but it seems to go well with the British charm so it isn't such a...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank ankithashok
BarbaraMatheson, General Manager at Hilton London Olympia, responded to this review

We appreciate the time you took to share your experience , thank you for the review and for the lovely comments We look forward to welcoming you back very soon , please accept my apologies if the décor let us down on this occasion

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Internet
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Stay at the Hilton London Olympia hotel on bustling Kensington High Street, 2 minute' walk from Olympia Exhibition Centre, 10-15 minutes from Earl's Court Exhibition Centre and Westfield London Shopping Centre. Try our quintessentially British menu in our fabulous interior designed Society Restaurant inspired by the Victorian era or relex and enjoy our delicious cocktails and nibbles in Society Bar. Do business in one of our 10 newly refurbished meeting rooms, unwind in the fitness centre, or enjoy our COSTA coffee shop. Heathrow airport is 14 miles away. ... more   less 

Additional Information about Hilton London Olympia

Address: 380 Kensington High Street, London W14 8NL, England
Region: United Kingdom > England > London
Price Range: $167 - $545 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton London Olympia 4*
Number of rooms: 405
Reservation Options:
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Also Known As:
Hilton London Olympia Hotel London
Hilton Olympia London
London Hilton Olympia Hotel
Hotel Style:
#365 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Hilton London Olympia staff and other travellers.
21 questions
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Questions? Get answers from Hilton London Olympia staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I was in room 405 facing Kensington High St. It was fine”
 of 5 bubbles HilaryP749, 19 Mar 2017 | Read review
“Not sure. I guess you get what you pay for. Plan on sleeping here rather than hanging out.”
 of 5 bubbles limeyferg, 15 Mar 2017 | Read review
“Breakfast is well worth it”
 of 5 bubbles TracyW812, 13 Mar 2017 | Read review
“Get an external facing room to avoid internal aircon noise”
 of 5 bubbles Stefan_and_Lorna, 12 Mar 2017 | Read review
“Avoid, or use the Hilton Kensington which is 10 minutes walk away”
 of 5 bubbles JacquiR63, 11 Mar 2017 | Read review
5 of 5