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Hilton London Olympia

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Hilton London Olympia
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2,195 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton London Olympia
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Showing 1,913: English reviews
County Carlow, Ireland
Reviewed 23 May 2016

Was a bit aprenhensive about this hotel having read so of the previous reviews, but was pleasantly surprised. Stayed for three nights and requested a room to back of hotel, so while we had no view and our room lacked natural light, we had a really comfortable stay. Room was clean, bed was so comfortable and while the room itself...

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Helpful?
Thank Derek S
BarbaraMatheson, General Manager at Hilton London Olympia, responded to this review

I am delighted that you had a great stay and that the Hotel and location met with your needs and we were able to exceed your expectations I am pleased that the team made the stay more memorable and that they looked after you during your stay .Please accept my apologies that you experienced problems with the Wi-Fi ,I have...

Leeds, United Kingdom
Reviewed 23 May 2016 via mobile

A midweek stay needing decent transport links into Different parts of London. This ticked those boxes with bus, tube and overland all within maximum 10 mins walk. It is corporate and a little dated in the bedrooms and bathroom but for a night was perfectly adequate. Check in and check out was efficient which is important as can cause delay...

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Helpful?
Thank Leeds2042
BarbaraMatheson, General Manager at Hilton London Olympia, responded to this review

Thank you for taking the time to write to us and share your review. I am pleased that you enjoyed the stay and that you hotel ticked all the boxes. We look forward to welcoming you back very soon

Milton Keynes, United Kingdom
Reviewed 23 May 2016

The lobby and bar areas of this hotel are modern and very stylish but the rest of the hotel feels very tired and in much need of a facelift. The rooms are perfectly functional just a bit boring, there's no identity and nothing to get excited about. Complimentary water + tea and coffee making facilities were all available Breakfast was...

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Helpful?
1Thank grv89
BarbaraMatheson, General Manager at Hilton London Olympia, responded to this review

It is always a concern if our guests leave disappointed , I apologise that on this occasion we were unable to Make it Right for your stay Thank you for taking the time to write to us

Dawlish Water, United Kingdom
Reviewed 23 May 2016 via mobile

The outside of the hotel is in poor condition and looks very tired, the unfortunately continued into the car parking area, which considering the price of parking should be much nicer. When you get to reception and the common areas it's actually rather nice and feels a bit more 'Hilton'. The room we had wasn't the most expensive to be...

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Helpful?
1Thank WDavoile
BarbaraMatheson, General Manager at Hilton London Olympia, responded to this review

Your feedback certainly helps us to monitor and improve our customer services for the future thank you for taking the time to write to us I read with great concern that your stay with us did not meet your expectations and that you experienced some issues during your stay. I have a tasked the Engineering team to investigate the issues...

London, United Kingdom
Reviewed 23 May 2016

Hotel room is clean, staffs are friendly and i enjoyed my stay. Breakfast was a great experience with varieties of food & drinks, truly appreciated. Will definitely come back again whenever i decided to stay back in Olympia, London.

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Thank William L
BarbaraMatheson, General Manager at Hilton London Olympia, responded to this review

We are pleased that you enjoyed the stay and we look forward to welcoming you back very soon

Worcestershire, United Kingdom
Reviewed 23 May 2016

We arrived at the Hilton Olympia on Friday 20th May 2016 for a friends 50th birthday surprise weekend, with two other couples. After reading the hotel reviews prior to our trip, I was not really looking forward to the stay. I must say, that on check in, the Hotel staff were polite and very friendly. We were all upgraded to...

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Helpful?
1Thank hillery26
BarbaraMatheson, General Manager at Hilton London Olympia, responded to this review

We were delighted to that you chose to stay with us and that you found the location met with your needs . We trusts that you enjoyed the birthday and we are pleased we could look after you during the stay Thank you for taking the time to write to us

Jeddah, Saudi Arabia
Reviewed 22 May 2016

1) Large nice rooms with view on street and park surrounding. 2) It has a gym 3.) TV has no Arabic channels 4) No halal food options 5) Windows insufficiently insulated hence very loud. 6) Beds are decent and stable. 7) Location wise it is a bit far off from Kensington area. 8) Hotel was prepaid for me and there...

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Helpful?
1Thank Ice C
BarbaraMatheson, General Manager at Hilton London Olympia, responded to this review

I am sorry that you experienced problems during the stay and that we were unable to Make it Right during the visit. Thank you for taking the time to write to us

yorkshire
Reviewed 22 May 2016

We stayed here for a long weekend, booked via last minute secret deals, so a good price. It is not that convenient for the underground as it is a good 10 minute walk from Kensington High Street, but the number 10 bus is almost on the door step and goes straight to Oxford St (or Kings Cross) with the advantage...

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Helpful?
Thank yorkshirepug
BarbaraMatheson, General Manager at Hilton London Olympia, responded to this review

I am pleased to see that the Hotel met with your needs and that you had an enjoyable stay . Thank you for the feedback and taking the time to write to us

Reviewed 21 May 2016 via mobile

Good location for transport; bus routes and Kensington Olympia overground station right around the corner. Tube stations (West Kensington & Barons Court that we used)both easy 10-15min walk away. The hotel itself lobby and bar area looked OK. Service at reception was somewhat not concerned about customers and enjoyment of their stay. We asked to change rooms as traveling with...

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Helpful?
1Thank Hanna G
BarbaraMatheson, General Manager at Hilton London Olympia, responded to this review

It is always concerning to read that our guests did not fully enjoy the stay and that we did not meet your expectations. Your feedback certainly helps us to monitor and improve our customer services for the future and we thank you for taking the time to write to us I am sorry that you found the Level of service...

Reviewed 21 May 2016 via mobile

Stayed for 2 nights and was immediately struck by warm welcome from all the staff. Attentive service and great rooms. Breakfast fabulous and the bar was very good with some nice touches. For the price we paid would definitely stay her again. The number 9 bus was right outside the door and got us to central London in 20 minutes...

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Helpful?
Thank TED0268
BarbaraMatheson, General Manager at Hilton London Olympia, responded to this review

We are delighted that you enjoyed the stay and that the team made you feel welcome. We are pleased that the breakfast, the location and the accessibility of the Hotel all made the stay more memorable. We look forward to welcoming you back very soon

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Stay at the Hilton London Olympia hotel on bustling Kensington High Street, 2 minute' walk from Olympia Exhibition Centre, 10-15 minutes from Earl's Court Exhibition Centre and Westfield London Shopping Centre. Try our quintessentially British menu in our fabulous interior designed Society Restaurant inspired by the Victorian era or relex and enjoy our delicious cocktails and nibbles in Society Bar. Do business in one of our 10 newly refurbished meeting rooms, unwind in the fitness centre, or enjoy our COSTA coffee shop. Heathrow airport is 14 miles away. ... more   less 

Additional Information about Hilton London Olympia

Address: 380 Kensington High Street, London W14 8NL, England
Region: United Kingdom > England > London
Price Range: $151 - $540 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton London Olympia 4*
Number of rooms: 405
Reservation Options:
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Also Known As:
Hilton London Olympia Hotel London
Hilton Olympia London
London Hilton Olympia Hotel
Hotel Style:
#356 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Hilton London Olympia staff and other travellers.
12 questions
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Questions? Get answers from Hilton London Olympia staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were on the 6th floor can't comment on what would be best”
 of 5 bubbles RoyS361, 5 Dec 2016 | Read review
“Avoid anything in the rear carbuncle”
 of 5 bubbles mikeY7157DV, 1 Dec 2016 | Read review
“Noisey road at front but nice views, awful view at back but quiet- tip- keep curtains closed!”
 of 5 bubbles 205amandat, 29 Nov 2016 | Read review
“Choose non smoking room. Supposedly they have rooms with little balconies.”
 of 5 bubbles , 28 Nov 2016 | Read review
“Street side rooms would get noise from the street. Back side rooms get noise from the AC units. Pick your choice...”
 of 5 bubbles ioupy, 15 Nov 2016 | Read review
5 of 5
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