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Hilton London Olympia

2,759 reviews
#691 of 1,076 Hotels in London
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Traveller (501)
Room & Suite (190)
Dining (34)
Overview
  • Excellent14%
  • Very good33%
  • Average30%
  • Poor14%
  • Terrible9%
Travellers talk about
Free Internet
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
4.0 Star Hotel
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Offers from Hilton London Olympia
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Reviews (2,759)Write a Review
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341 - 345 of 2,393 reviews
Reviewed 5 April 2017

Staff were courteous and efficient on arrival and all the way through my stay I cannot fault them at all. However the rooms looked dated and needed refurbishing and for the money spent I expected nothing less than excellence throughout my stay but the accommodation...More

Review collected in partnership with Hilton Hotels & Resorts
Thank tesselh2017
Response from BarbaraMatheson, General Manager at Hilton London OlympiaResponded 6 April 2017

Dear tesselh2017, Thank you for your time and feedback. I am pleased to hear our friendly team were on hand throughout your stay to welcome and assist you and that you will come back and see us soon. Best Regards, Barbara Matheson

Reviewed 5 April 2017

We Stayed at the Hilton last Saturday night, booked it for the good location to the ideal home exhibition, we arrived at 10.30 am and asked if we could leave our bags there and much to our delight our room was ready we had booked...More

Thank joseyplymouth
Response from BarbaraMatheson, General Manager at Hilton London OlympiaResponded 6 April 2017

Dear joseyplymouth, We are sorry to hear you was left disappointed with your recent stay and the standard of the upgraded room you received. This will be addressed with our housekeeping team. Thank you again for your time and hope you will consider coming back...More

Reviewed 5 April 2017

I was kind of scared to stay at the Hilton Olympia by reading the reviews, but now I am happy that I stayed at the Hilton Olympia. It was a nice and clean hotel, the room was nice and clean as well. But what I...More

Thank musiklivet
Response from BarbaraMatheson, General Manager at Hilton London OlympiaResponded 6 April 2017

Dear musiklivet, Thank you for sharing your feedback and for your kind comments on the friendly and helpful team we have throughout the hotel. We are delighted you enjoyed your stay with us and hope you are felling much better now. We look forward to...More

Reviewed 4 April 2017

The hotel is very well located when attending a trade show at Olympia which saves on taxi's etc. The staff are great but the hotel is in need of a total upgrade. The rooms are very tired but well maintained and clean but not the...More

1  Thank Davo1974
Response from BarbaraMatheson, General Manager at Hilton London OlympiaResponded 6 April 2017

Dear Davo1974, Thank you for sharing your feedback. We are pleased you enjoyed your stay and our close proximity to Olympia Exhibition Centre. We hope to see you back again in the future. Bets Regards, Barbara Matheson

Reviewed 4 April 2017

Either Hilton have been making serious discounts in their specifications or this hotel has not been inspected lately. Rather old, some of the rooms with High Street Kensington Views (eg the one I stayed) have a very serious problem with noise, as their windows and...More

1  Thank Christos T
Response from BarbaraMatheson, General Manager at Hilton London OlympiaResponded 6 April 2017

Dear Christos T, Thank you for your feedback. We are sorry to hear you was left disappointed with your stay. We use all feedback to measure our current customer service standards and review areas that require further improvement. We do hope you will consider allowing...More

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About
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free Internet
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$114 - US$325 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#377 Luxury Hotel in London
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$114 - US$325 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#377 Luxury Hotel in London
Room types
Suites, Non-Smoking Rooms
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Traveller (501)
Room & Suite (190)
Dining (34)
Pool & Beach (1)
Hotel & Grounds (317)
Bathroom (72)
Business Centre & Event Rooms (10)
Questions & Answers
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LauraJB93
24 September 2017|
Answer
Response from Mark F | Reviewed this property |
It's open from 06.00-24.00. The free booze and snacks are between 18.00-20.00. Breakfast from 06.00 and there's tea, coffee and soft drinks at other times.
0
Votes
Sagarika B
2 September 2017|
AnswerShow all 5 answers
Response from Susan L | Reviewed this property |
Yes it's free and I got the wifi code at the front desk when i checked in. I didn't have any problems whit wifi it worked good.
1
Vote
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Sagarika B
2 September 2017|
Answer
Response from Corinne D | Reviewed this property |
It is free, but incredibly patchy signal throughout the hotel. One colleague had to be moved rooms because the signal was so weak in her room....
1
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Room Tips
"Road facing rooms are ironically probably quieter"
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"Ask for no stairs"
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"There is a good breakfast and the bar food is reasonable. I recommend the fish and chips."
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"Check your room does not have frosted glass windows"
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