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Holiday Inn London Kensington Forum

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Holiday Inn London Kensington Forum
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3,728 Reviews from our TripAdvisor Community

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Showing 3,055: English reviews
Geneva, Switzerland
Reviewed 2 days ago NEW

Compared to places where I paid three times the price, this hotel is a real deal downtown London. The blankets, which is bizarre, are quite short but that is really the only thing I could say against it. The breakfast buffet excellent, there is a Starbucks in the lobby and a ton of Uber cars available around it at all...

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Helpful?
1Thank CDFBologna
James G, Manager at Holiday Inn London Kensington Forum, responded to this review

Thank you for taking the time to review our Hotel, we are so pleased you enjoyed your recent stay with us, please do come and visit us again very soon. Thank you

Pune, India
Reviewed 2 days ago NEW

Great location with easy access to central London. The staff was very cooperative at check in and check out, and helped with late check out without charge as they had availability. The room service was prompt. Overall a great place for a short business visit.

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Helpful?
1Thank AashishC
James G, Manager at Holiday Inn London Kensington Forum, responded to this review

Thank you so much for your very kind comments and feedback, we are so glad you enjoyed your stay with us and we look forward to welcoming you back again. Kind Regards

Reviewed 5 days ago NEWvia mobile

If you book an executive room it will grant you access to the business lounge which offers snacks, light breakfast, drinks. It is good if you are busy with work all day and just need a snack/drink before you go back to your room, also it is a life saver if the breakfast queue is too long. The executive room...

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Helpful?
Thank RG234567
James G, Manager at Holiday Inn London Kensington Forum, responded to this review

Thank you for taking the time to review our Hotel, we are so pleased you enjoyed your stay and that you enjoyed the use of our Business Lounge. We do hope you will return to visit us again very soon. Kind Regards

Reviewed 1 week ago NEW

Having stayed here several times, because of being used to it, I had come to accept the below standard level of the hotel. However, this time it was just terrible for me to never want to stay here again. The bed and the bath had hair of the previous guest, the kettle for tea was extremely dirty and discouraged me...

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Helpful?
Thank Ricobud
James G, Manager at Holiday Inn London Kensington Forum, responded to this review

Thank you for taking the time to review our Hotel. It is our goal to consistently ensure our facilities and service are superior. I am sorry to hear you did not enjoy your stay and encountered several shortcomings. We do appreciate your observations and comments and we do hope you will reconsider and stay with us again. Kind Regards

Virginia
Reviewed 1 week ago

this hotel was located near the Gloucester underground stop and was a great location for everything we did in London. The rooms were clean and quiet, if not luxurious. Their greatest asset is the concierge, Peter, who was amazingly helpful, knowledgeable and full of great ideas.

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Helpful?
Thank sp0l
James G, Manager at Holiday Inn London Kensington Forum, responded to this review

Thank you so much for your very favourable review. We are so pleased you enjoyed your stay with us. We will certainly pass on your thanks to Peter in our Concierge Department. We hope to welcome you back yet again!

Reviewed 1 week ago

the stay was okay, fairly steep for the quality. however the biggest issue is with their front desk, where on checking in, they block some money on your card, which I was told will be reversed immediately on checkout. its been 2 weeks and multiple follow ups on social media, and emails however still not got the refund. very poor...

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Helpful?
Thank Indraneil M
James G, Manager at Holiday Inn London Kensington Forum, responded to this review

Thank you for reviewing our Hotel. We do apologise for any inconvenience caused and we have now sent a direct message to you, to confirm your email details. With Kind Regards

Lyme Regis
Reviewed 1 week ago

Stayed 2 nights late November with daughter to go to Albert Hall. We had twin room which was pretty cramped - doubt my husband would have felt happy if he had been with me. Disliked intensely the sliding door to bathroom. Sorry - prefer more privacy than that offered, especially as it was so heavy I could hardly move it....

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Helpful?
Thank LymeLight
James G, Manager at Holiday Inn London Kensington Forum, responded to this review

Thank you for taking the time to review your stay at our Hotel. We regret to read that you were disappointed with certain aspects of your stay which do not reflect the level of quality we wish to provide to our guests. Be assured that we will do our best to correct the points you mentioned. Thank you once gain.

London, United Kingdom
Reviewed 1 week ago

I only stayed at this Hotel for 1 Night, whilst the Building itself is impressive, big and has a Feel of Luxury when you enter the Hotel. The Room was ok but nothing special, Bathroom is too small and the included FREE Internet they advertise is slow, so one that wants to get work done on the Internet, wants to...

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Helpful?
Thank Dario C
James G, Manager at Holiday Inn London Kensington Forum, responded to this review

Thank you for taking the time to submit a detailed review of our Hotel. We regret to read that you were disappointed with certain aspects of your stay which do not reflect the level of quality we wish to provide to our guests. Be assured that we will do our best to correct the points you mentioned, and we thank...

Littleton, Colorado
Reviewed 1 week ago

Great location in Kensington. Hotel rooms/floors are clean, albeit a bit dated. Staff is friendly and helpful. Breakfast is a large buffet with lots of choices. Hotel is walking distance from Underground and Hop-on/hop-off stops. Good selection of restaurants within walking distance. Walking distance to Hyde Park and museums.

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Thank NW9697
James G, Manager at Holiday Inn London Kensington Forum, responded to this review

Thank you so much for reviewing our Hotel, we are so glad you enjoyed your stay and we hope to welcome you back very soon. With Kind Regards

Eindhoven, The Netherlands
Reviewed 1 week ago

Enjoyable stay at the HI Kensington Forum, my favorite location when in London. Good value for money, rooms are OK and the restaurant serves a decent meal. Very friendly staff. There is an additional charge for high floor rooms, but the view is more than worth it.

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Helpful?
Thank Cees J
James G, Manager at Holiday Inn London Kensington Forum, responded to this review

Thank you so much for your review and for your very kind words! It was a pleasure to have you as our guest. We look forward to welcoming you back very soon. Kind Regards

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Staying in South Kensington

Neighbourhood Profile
South Kensington
With its ivied mews, row upon row of Poppins-esque white washed mansions, and placid garden squares, it's easy to see the charms of South Kensington. And with superb access to Hyde Park, Holland Park and Kensington Gardens, as well as the largely child-friendly and mostly free Museum Quarter (not to mention more major attractions like Royal Albert Hall) such charms are easy to make the most of. As welcoming and cosmopolitan as it is reserved and residential, South Kensington is always a hit with visitors.
Explore this neighbourhood

Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Consortia Restaurant
Consortia Restaurant
Cuisines: European
Cromwell Tavern
Cromwell Tavern
Cuisines: Bar, British, Pub
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The perfect option for business or leisure the Holiday Inn London Kensington Forum sets the standard for hotels in Kensington. Stroll to Gloucester Road Tube Station, your gateway to the sights of the city. Enjoy the hotel s close proximity to Harrod's, the Royal Albert Hall, Earls Court and Olympia Exhibition Centres, the Natural History, Science and V&A Museums and Kensington Palace. As the tallest Holiday Inn Hotel in Europe, our 27-floor and 906 bedroom hotel offers modern bedrooms with stunning views of London from our higher floors. The hotel also offers a choice of suites and accessible rooms (one with hoist). All rooms are equipped with high speed Internet and Wi-Fi connectivity is available in the public areas. The hotel's carpark has 76 spaces and there is a 24-hour fitness room. Holiday Inn Kensington Forum offers its guests a choice of three restaurant and bars whether you want to relax with dinner, grab a quick snack or enjoy a pint of traditional British beer. The Academy offers 13 meeting and event rooms for up to 300 people, all with natural daylight, high-speed Internet and unlimited Starbucks tea and coffee. ... more   less 

Additional Information about Holiday Inn London Kensington Forum

Address: 97 Cromwell Road, London SW7 4DN, England
Region: United Kingdom > England > London > South Kensington , Earls Court
Price Range: $149 - $355 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn London Kensington Forum 4*
Number of rooms: 906
Reservation Options:
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Also Known As:
Holiday Inn London Kensington Forum Hotel London
Holiday Inn Kensington Forum
London Holiday Inn
Hotel Style:
#306 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn London Kensington Forum staff and other travellers.
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Questions? Get answers from Holiday Inn London Kensington Forum staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Convenient Location to go Shopping and use Public Transportation to get around London.”
 of 5 bubbles G4296ZGdarioc, 27 Nov 2016 | Read review
“Some views from upper floors”
 of 5 bubbles NW9697, 25 Nov 2016 | Read review
“High floor rooms offer great views”
 of 5 bubbles CeesJ_13, 25 Nov 2016 | Read review
“high floor, avoid north facing”
 of 5 bubbles Daneck, 24 Nov 2016 | Read review
“Ask for city view”
 of 5 bubbles pdjroberts, 21 Nov 2016 | Read review
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