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Park Grand London Kensington

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#185 of 1,087 Hotels in London
Certificate of Excellence
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1 room 2 adults 0 children
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Park Grand London Kensington
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1,949 Reviews from our TripAdvisor Community

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There are newer reviews for Park Grand London Kensington
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Showing 1,668: English reviews
Newcastle upon Tyne, United Kingdom
Reviewed 3 days ago NEWvia mobile

I was a bit sceptical booking this hotel as it had changed ownership recently and my last stay there was 5 years ago. But I was not disappointed. Great staff very helpful. I forgot some clothing at their sister hotel across the road and it was fetched for me by one of the staff. The girl at reception Francesca was...

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Helpful?
Thank MissNkosiM
Arpan G, Front Office Manager at Park Grand London Kensington, responded to this review

Dear MissNkosiM, I am delighted to hear that you enjoyed your most recent stay with us at Park Grand Kensington and thank you for taking the time to share your kind comments. I am very proud to hear about the impressive levels of service delivered by the team, notably Francesca. Your comments mentioning the extra mile went by our staff...

Bristol, United Kingdom
Reviewed 3 days ago NEW

Perfect location,two minutes walk to Earl's Court tube station. Excellent breakfast,plenty to choose from. Rooms spotlessly clean although a bit small, bed really comfy. All the staff were very polite and friendly,would definitely recommend.

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Helpful?
Thank elaine t
Arpan G, Front Office Manager at Park Grand London Kensington, responded to this review

Dear elaine t, Thank you for sharing your 5 star review of your recent stay with us at Park Grand Kensington. I am delighted to hear about the superb friendly service received from the team and your comments highlighting the comfort and cleanliness of your room is very much appreciated. We hope that we will have the pleasure of welcoming...

Matthews, North Carolina
Reviewed 4 days ago NEW

I was very much looking forward to my 5-night stay here upon booking. Recent TripAdvisor reviews were strong, and rates were quite good given those ratings. This is my first hotel experience where I've felt let down by the broader TripAdvisor community. As my review is titled, I don't see how this hotel can have a nearly 4.5 rating. It's...

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Helpful?
Thank Doug H
Paisley, United Kingdom
Reviewed 4 days ago NEW

Great location with easy access to tube station to get around London city and airport connections. Reception team were extremely friendly on our arrival making us feel welcome. On arriving early morning we were allocated early check in hassle free. Our first room was initially on the rather small side which added to being extremely overly heated. However staff very...

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Helpful?
Thank CharlieMc24
Arpan G, Front Office Manager at Park Grand London Kensington, responded to this review

Dear CharlieMc24, Thank you for sharing your 5 star review of your recent stay with us at Park Grand Kensington. I am delighted to hear about the superb welcome that you received on your arrival and your comments highlighting the wonderful location is very much appreciated. We hope that we will have the pleasure of welcoming you back to stay...

Williamstown, Massachusetts
Reviewed 5 days ago NEW

I have stayed here previously on business and was very pleased with staff, service and location. The upper rooms are good size on a one way street, about 1.5 blocks from the Earl's Court Tube station so easy to get to from Heathrow on Picadilly line. Within walking distance to Olympia as I was there on business-about a 20 minute...

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Helpful?
Thank LabLover4Ever
Arpan G, Manager at Park Grand London Kensington, responded to this review

Dear LablovereEver, Thank you for sharing such a wonderful review of your Park Grand Kensignton experience. It is a pleasure to read your kind words on our pleasant team and that you highlight our perfect location as well as amenities in the room. We have taken note on your room preference and will ensure a nice room is provided on...

Reviewed 6 days ago NEWvia mobile

I stayed here for a week while in London with work. The location and warm reception received from the staff was excellent. Only a short 5 min stroll to the tube and within walking distance of High Street Kensington. I stayed in a standard double which was pretty tiny it would be okay for anyone staying for a very short...

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Helpful?
Thank Emma K
Arpan G, Manager at Park Grand London Kensington, responded to this review

Dear Emma K, Thank you for sharing your 5 star review of your recent stay with us at Park Grand Kensington. It is a delight to read your wonderful comments highlighting the staff excellency. I am sad to hear you found the room small. However we will ensure a nice room is provided to you on your next stay with...

Fort Worth, Texas
Reviewed 6 days ago NEW

The people on staff is just wonderful and polite. We got to the Hotel about 7:30 am and our check in time was at 2:00 but they were nice enough to see if there was a room available that we could go ahead and check in early and they did. The room was very clean, the breakfast was huge on...

Review collected in partnership with this hotel
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1Thank tkbrewer61
Arpan G, Front Office Manager at Park Grand London Kensington, responded to this review

Dear tkbrewer61, Thank you for sharing your 5 star review of your recent stay with us at Park Grand Kensington. It is a delight to read your wonderful comments highlighting our warm, attentive service from the team and I am thrilled that you found our delicious offering of food in our restaurant. I look forward to welcome you back to...

Ventnor, United Kingdom
Reviewed 1 week ago NEW

A very reasonably priced comfortable hotel ideal for a leisure visit to London. The room was modern clean and nicely appointed. Staff were friendly helpful and attentive. Good breakfast and service in the resturant

Review collected in partnership with this hotel
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Thank David J
Brighton, United Kingdom
Reviewed 1 week ago via mobile

The room was refurbished, however it was shabby. The carpets covered what felt to be huge holes in the floor. The bedside tables were not very clean. The bathroom however was the best part. The reception staff were awful and had bad personal hygiene. The pressure placed on the main doorman who seemed to be doing everything was immense, he...

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Helpful?
Thank Joe T
Glasgow, United Kingdom
Reviewed 1 week ago

Really clean rooms especially the bathroom and one of the most comfortable beds my wife and I have slept on . The breakfast was very good with decent options and the chef did cook poached and fried eggs on order contrary to a previous reviewers comments. The only thing that disappointed me was the bar. It is situated, almost like...

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Helpful?
Thank Enex1201
Arpan G, Front Office Manager at Park Grand London Kensington, responded to this review

Dear Enex1201 I would like to thank you for choosing the Park Grand Kensington for your recent stay in London. I am pleased to hear that you found the beds comfortable and that you were impressed with the quality of breakfast offerings. I appreciate you taking your time to make us aware of your bar experience, your feedback is certainly...

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Staying in South Kensington

Neighbourhood Profile
South Kensington
With its ivied mews, row upon row of Poppins-esque white washed mansions, and placid garden squares, it's easy to see the charms of South Kensington. And with superb access to Hyde Park, Holland Park and Kensington Gardens, as well as the largely child-friendly and mostly free Museum Quarter (not to mention more major attractions like Royal Albert Hall) such charms are easy to make the most of. As welcoming and cosmopolitan as it is reserved and residential, South Kensington is always a hit with visitors.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service

Additional Information about Park Grand London Kensington

Address: 33-37 Hogarth Road | Kensington, London SW5 OQQ, England (Formerly BEST WESTERN PREMIER Park Grand London Kensington)
Region: United Kingdom > England > London > South Kensington , Earls Court
Price Range: $189 - $397 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Park Grand London Kensington 4*
Number of rooms: 133
Reservation Options:
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Also Known As:
Best Western Premier Shaftsbury London Kensington Hotel London
Shaftesbury Kensington Hotel London
Shaftesbury Kensington London
Hotel Style:
#110 Business Hotel in London
#141 Luxury Hotel in London
#158 Romantic Hotel in London
#228 Family Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Park Grand London Kensington staff and other travellers.
58 questions
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Questions? Get answers from Park Grand London Kensington staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Look for deals where you get breakfast included, shop around, the deal we found meant we could upgrade the room, get free breakfast all cheaper than the initial price advertised on TripAdvisor. Breakfast is buffet style and there's a big selection that is constantly replenished. ”
 of 5 bubbles Fotogrrluk, 22 Mar 2017 | Read review
“There are a few lovely rooms lower ground floor, ok if you dont mind not having a window. Those above ground floor are very good with various window views.”
 of 5 bubbles prs56, 22 Mar 2017 | Read review
“The rooms are good but remember to avoid getting the basement ones.”
 of 5 bubbles DennisSAlbertsen, 21 Mar 2017 | Read review
“Higher floors, closer to the elevator.”
 of 5 bubbles NeedATravelFix, 19 Mar 2017 | Read review
“Opt for larger room.”
 of 5 bubbles CharlieMc24, 19 Mar 2017 | Read review
5 of 5