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Comfort Inn London - Westminster

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Comfort Inn London - Westminster
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859 Reviews from our TripAdvisor Community

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There are newer reviews for Comfort Inn London - Westminster
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Showing 612: English reviews
Bolton, United Kingdom
Reviewed 2 weeks ago

When I checked in I was taken to the basement and put in a room that I would not let my dogs sleep in. It had no heating, the door did not lock properly, the bed was pushed up against the wall, and the “desk” overhanging the bed, and the walls were stained brown. Needless to say I went back...

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Helpful?
Thank BettyMoos
Kamila B, General Manager at Comfort Inn London - Westminster, responded to this review

Dear Betty Moos, I would first of all like to thank you for the feedback, after all, how can we grow without hearing about our guests’ experiences. I read with great concern that your stay with us did not meet your expectations. Your feedback certainly helps us to improve our customer experience. It is a pleasure to announce that we...

Bergen, Norway
Reviewed 3 weeks ago

Very smal rooms for a family of 4. Bathroom extremely smal! It would have been nice to have at least one chair in the room. Lots of rooms under ground floor. One positive thing about the Hotel, it's close to Victoria Station and the Gatwick express. I will not recoment this hotel to anyone.

Review collected in partnership with this hotel
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Helpful?
Thank frodem2017
Kamila B, General Manager at Comfort Inn London - Westminster, responded to this review

Dear Guest, I read with great concern that your stay with us did not meet your expectations. Your feedback certainly helps us to monitor and improve our customer experience for the future. Thank you for taking the time to write to us. We hope to see you again. Warm regards, Kamila B /General Manager

Belfast, United Kingdom
Reviewed 3 weeks ago

Good location close to victoria station. Room very small for 3 people. Very basic but clean. Toilet door was broken which was a bit annoying. Shower was decent. Breakfast nothing special but was alright. Place to be honest could do with a lick of paint.

Review collected in partnership with this hotel
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Helpful?
Thank Andrew M
Kamila B, General Manager at Comfort Inn London - Westminster, responded to this review

Dear Andrew, I am pleased that you enjoyed the stay and that the location and hotel met your expectations. We look forward to welcoming you back very soon. Warm regards, Kamila B /General Manager

Lisbon, Portugal
Reviewed 3 weeks ago

Very small bathroom with no division on the floor so the shower water invaded the whole bathroom. There was no space for touletries. Very unconfortable mattress. Very poor breakfast. Was not a continental breakfast as it said. However the location was very good.

Review collected in partnership with this hotel
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Helpful?
Thank ananR2615ZL
Kamila B, General Manager at Comfort Inn London - Westminster, responded to this review

Dear Anan, Your willingness to share your recent experience is genuinely appreciated. Please be assured that the issues mentioned have been investigated and actions have already been taken. Our main priority is to be able to offer a very well-maintained and comfortable accommodation. It’s regretful to hear the dissatisfaction towards your experience. Please accept our sincere apologies. It is a...

Lucerne, Switzerland
Reviewed 3 weeks ago

The service and the breakfast was very good but the rooms were to small. we got a room for four persons and didn't even had space to get in when we arrived with the suitcases. But the bathroom was big and was very beautiful.

Review collected in partnership with this hotel
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Helpful?
Thank anonymous8892017
Kamila B, General Manager at Comfort Inn London - Westminster, responded to this review

Dear Guest, Thank you very much for taking the time to share your recent experience. I read with great concern that your stay with us did not meet your expectations. Please be informed that the issues mentioned have been investigated and the action has been taken. Your feedback certainly helps us to monitor and improve our customers experience. We hope...

Manchester, United Kingdom
Reviewed 4 weeks ago

Went for a weekend away with my partner. It's a fairly small room, but great for 2 nights to just get your head down and shower. Great location and 10-15 minute walk from Victoria station. Breakfast was basic but ok however it got very busy after 9am.

Review collected in partnership with this hotel
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Helpful?
Thank natalie p
Kamila B, General Manager at Comfort Inn London - Westminster, responded to this review

Dear Natalie, Thank you very much for such a fantastic review. I am pleased that you enjoyed the stay and that the location and hotel met your expectations. We look forward to welcoming you back very soon. Warmest regards, Kamila B /General Manager

Riga Region, Latvia
Reviewed 4 weeks ago

Not much space for two of us sharing a twin room but it was adequate for a short stay. The breakfast was fine but I would have liked to see a traditional breakfast including baked beans, fried eggs etc.

Review collected in partnership with this hotel
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Helpful?
Thank livijau2017
Kamila B, General Manager at Comfort Inn London - Westminster, responded to this review

Dear Guest, I am pleased that you enjoyed the stay and that the location and hotel met your expectations. We look forward to welcoming you back very soon. Warmest regards, Kamila B /General Manager

Porcia, Italy
Reviewed 4 weeks ago via mobile

Stayed here for several days along with friends for a trip to London. The stay was very nice. No real complaints. The rooms are very small, but clean, and just what you need if you don't plan on staying in your room. Bed was comfortable, and it was just fine. But what made the stay great was the staff. Every...

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Helpful?
Thank Christopher H
Kamila B, General Manager at Comfort Inn London - Westminster, responded to this review

Dear Christopher, We are delighted that you enjoyed your stay and that the team looked after you and made the experience a better one. Thank you for taking the time to write to us. We look forward to welcoming you back very soon. Warmest regards, Kamila B/General Manager

Sao Paulo, SP
Reviewed 4 weeks ago

Small clean room, even small bathroon, like a IBIS's one. Safe and little beautifull reception with friendly staff. Breakfast very basic but satisfatory. The location it is amazing, just three or four minutes from the Plimco Subway Station or just more seven or nine minutes from Victoria Train Station, where you will find Subway and Bus Terminal, pubs, shops and...

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Helpful?
Thank Carolinapvi
Kamila B, General Manager at Comfort Inn London - Westminster, responded to this review

Dear Caroline, Thank you for taking the time to share your recent experience. I am pleased that you enjoyed you stay and that the location as well as the hotel met your expectations. We look forward to welcoming you back in the future. Warmest regards, Kamila B /General Manager

Alnwick, United Kingdom
Reviewed 4 weeks ago

Good location but in need of refurbishment, the room décor was tired and certain things like sockets did not work - overall this was not good value for money Reception staff helpful and breakfast was fine

Review collected in partnership with this hotel
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Helpful?
Thank A153ZBlisaw
Kamila B, General Manager at Comfort Inn London - Westminster, responded to this review

Dear Guest, I would first of all like to thank you for the feedback, after all, how can we grow without hearing about all of our guests’ experiences. It is a pleasure to announce that we will be implementing many upgrades to the property within the next couple of months. We hope to serving you again in the future. Warmest...

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Staying in Pimlico

Neighbourhood Profile
Pimlico
Time spent in Pimlico is a slower-paced affair than most other Central London neighbourhoods. This largely residential area orderly arranged beside the Thames, is a treasure trove of quaint pubs, subtle architectural charms and local boutiques. Here, art lovers thrill at the chance to visit the world class Tate Britain gallery for its collection of British art from the 1500s to the present. For peace and quiet and some downtime spent along the Thames, Pimlico is highly recommended.
Explore this neighbourhood

Amenities

Highlights
  • Breakfast included
About the property
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
Services
  • Breakfast included
  • Multilingual Staff
Official Description (provided by the hotel)
Make the most your stay at Comfort Inn London - Westminster by exploring the luxurious Pimlico and Belgravia area with their abundant choice of unique boutiques and antique shops with quality cafes and restaurants, lush gardens and character streets. The hotel is within walking distance from Victoria and Pimlico Underground Stations. The Comfort Inn London - Westminster offers a range of warm, comfortable and extremely clean accommodation. All our rooms are well furnished and equipped, and decorated in keeping with the tradition of the building, which is full of interest and character. ... more   less 

Additional Information about Comfort Inn London - Westminster

Address: 39 Belgrave Road | Victoria, London SW1 V2BB, England (Formerly Central House Hotel - Victoria)
Region: United Kingdom > England > London > Pimlico
Price Range: $165 - $306 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Comfort Inn London - Westminster 3*
Number of rooms: 54
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Also Known As:
Central Hotel London
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn London - Westminster staff and other travellers.
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Questions? Get answers from Comfort Inn London - Westminster staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Basement rooms are not the best....”
 of 5 bubbles 471emmelinew, 17 Mar 2017 | Read review
“Third floor rooms.”
 of 5 bubbles Carolinapvi, 25 Feb 2017 | Read review
“Don't stay in Room 401”
 of 5 bubbles okiesooner09, 28 Jan 2017 | Read review
“Book somewhere else”
 of 5 bubbles stbotolphs, 22 Jan 2017 | Read review
“Don't have room104..... 105 is one of the better ones.”
 of 5 bubbles Z3857SLtina, 26 Dec 2016 | Read review
5 of 5