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Ascott Mayfair

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Traveller (30)
Room & Suite (23)
Dining (9)
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Overview
  • Excellent36%
  • Very good35%
  • Average12%
  • Poor9%
  • Terrible8%
25 Feb 2017
“Best place to stay in Mayfair”
22 Jan 2017
“Hotel from hell”
AMENITIES
Free Wifi
Non-Smoking Hotel
Airport Transportation
Suites
Bar/Lounge
Fitness centre
Kitchenette
4 Star Hotel
All hotel details
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Reviews (200)
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71 - 75 of 170 reviews
Reviewed September 11, 2014

What a great hotel in a great location for our visit to Buckingham Palace. We had two gorgeous rooms, My friend stayed in a Queen suite room, everything she could of wanted. I had a King size suite with my son who is disabled and...More

Thank SharonNigel2014
Response from Paul_GM_Ascott, General Manager at Ascott MayfairResponded September 14, 2014

Dear SharonNigel2014, Thank you for your kind comments concerning your recent visit to the Ascott Mayfair London. We were delighted to read your feedback. We certainly pride ourselves on the level of customer service that we provide at the Ascott Mayfair London and are always...More

Reviewed August 22, 2014 via mobile

We had the one bedroom which was a comfortable size for 2 adults and 2 kids under 12. We had a newly renovated room and we were pretty happy with it. Great part of town to stay in and good location (although if you are...More

2  Thank TCTF
Response from Paul_GM_Ascott, General Manager at Ascott MayfairResponded August 26, 2014

Dear TCTF, Thank you for your recent Tripadvisor post and comments. We certainly appreciate your feedback and it was pleasing to read that you had an enjoyable time. We are positioned a little bit further away from Green Park Station however that assures us that...More

Reviewed August 21, 2014

We stayed in this property for 9 nights this summer with a big family group. We took 2 units: 3 bedroom apartment and a studio. 1. The location: The property is located in the heart of the prestigious Mayfair within 5 minutes walk from the...More

3  Thank Nyt77
Response from Paul_GM_Ascott, General Manager at Ascott MayfairResponded August 26, 2014

Dear Nyt77, Thank you for your recent feedback and subsequent post. It was disappointing to learn that your expectations did not seem to be fully met during your stay with us and I sincerely apologise for any inconvenience caused. We are indeed in a fantastic...More

Reviewed July 28, 2014

Stayed there for three nights. Good location , comfortable rooms . But highly inefficient concierge , unable to understand and follow simple instructions .Would accept a better efficient polite staff after paying 300 plus per night . Interaction with concierge with a impolite body language...More

9  Thank sheetal g
Response from Paul_GM_Ascott, General Manager at Ascott MayfairResponded August 8, 2014

Dear Sheetal G, Thank you for taking the time to voice your concerns. I was disappointed to learn that we failed to meet your expectations in certain aspects of your recent stay with us and sincerely apologize for the inconvenience caused. I have shared your...More

Reviewed July 28, 2014 via mobile

Spent the second week of July here with my wife. The apartment was comfortable and roomy. The kichenette was adequately equipped. The only drawback was the kitchen faucet leaked when turned on. The apartments are located very well in the heart of Mayfair. A 10...More

1  Thank SunilSaraf
Response from Paul_GM_Ascott, General Manager at Ascott MayfairResponded August 8, 2014

Dear SunilSaraf, Thank you for your feedback regarding your recent stay with us. We are pleased however that you enjoyed your stay with us and do feel free to recommend us to any friends, families or colleagues that may be travelling to London and we...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Bar/Lounge
Fitness Centre with Gym / Workout Room
Hotel Amenities
Laundry Service
Multilingual Staff
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Concierge
Self-Serve Laundry
Babysitting
Room amenities
Microwave
Things to do
Bar/Lounge
Fitness Centre with Gym / Workout Room
Details
Price range
US$166 - US$395 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#372 Luxury Hotel in London
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$166 - US$395 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#372 Luxury Hotel in London
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (30)
Room & Suite (23)
Dining (9)
Nearby
Mayfair
Set beside some of London's best parks and home to
world-class galleries, luxurious hotels, and famed
thoroughfares, the ultra upscale Mayfair is one of
London's most exclusive haunts. Here the shopping is
haute, the dining is exquisite, and the nightlife is
vibrant. A casual stroll through the area’s chic
streets will reveal that Michelin stars and
chauffeured cars are practically the norm here. Even
...More
Questions & Answers
Ask a question
gretchen6497
July 28, 2016|
Answer
Response from GM_Ascott | Property representative |
Dear Gretchen6497, We can arrange a private transfer between the hotel and all airports in London. Charges are payable directly to the driver. Please get in touch with the team on property and they can make the necessary... More
0
Votes
ryaf
June 7, 2016|
AnswerShow all 2 answers
Response from Wildviking | Reviewed this property |
I van't remember there being any A/C. As I was there in January, I have to admit I wasn't looking for it...
0
Votes
Room Tips
"new carpets needed throughout building"
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"Choose rooms at higher floors."
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"High floor rooms at the back. Ours was 7th floor room 702."
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"Higher rooms were quieter"
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