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London Marriott Hotel Grosvenor Square

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1,406 Reviews from our TripAdvisor Community

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Showing 1,312: English reviews
UK
Reviewed 3 October 2014

What a great hotel, a room for 3 with enormous beds, room service that gave us midnight feasting gluten free and a tiny walk to Oxford St or Regent street. Sadly we didnt manage to get up in time for breakfast but I will stay here again. Good late check out and bag storage too

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Thank Sarah_Bedford
Reviewed 2 October 2014 via mobile

I got stomach cramps from the food. The staff were nice. But that's all it has going for it. Probably best to find somewhere else to eat. I expect if your just staying in the room it's fine but I honestly can't imagine it's too hard to find a better hotel.

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1Thank jenkins s
Ian P, General Manager at London Marriott Hotel Grosvenor Square, responded to this review

Dear Doug M Thank you for taking the tie to submit a review on TripAdvisor. I was very sorry to learn you had taken ill and I would ask you contact my office urgently to discuss this further as from your review I was not able to gather where you had eaten. Please contact my PA on louise.jameson@marriotthotes.com I look...

Sugar Land, Texas
Reviewed 2 October 2014

The Marriott Grosvenor Square is well located, a short two minute walk from Oxford Street, a ten minute walk to the Bond Street Tube Station, and a brisk 15 minute walk from Regent Street. It's also just around the corner from the US Embassy. There are plenty of good restaurants with 5-15 minute walks. A classic London pub across the...

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1Thank EDO1445
Sao Paulo
Reviewed 2 October 2014

Location, location, location. A small but very good Marriott. We stayed in an Executive room with access to the club. Well worth the difference except some people sneak into the club when the door is opened by someone leaving or arriving. The club can be very crowded at breakfast. Our room was large, by London standards, with a good sized...

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1Thank peter_glazier
Greenwood, Indiana
Reviewed 1 October 2014

We spent five nights here and loved the location. Close to shopping, restaurants, the Tube, bus stops, everything. The wifi turned out to be free, too! It's a beautiful building with a restaurant from Gordon Ramsey (we did not happen to eat there but it smelled divine when we walked past it on our way to our room). The only...

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1Thank Debra M
Reviewed 30 September 2014

When I was young there was a TV show on BBC 1 called the Duchess of Duke Street it was one of my Mums favourite shows. It was about a different time, a young woman who claws her way up til she runs a hotel restaurant in swanky Mayfair. Mayfair to a young Northern lad was beyond my expectations. Thanks...

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Thank Spoc47
Birmingham, Alabama
Reviewed 24 September 2014

Location is just on the fringe of city center, within easy walk of Oxford Street shopping, theatres, subway, buses, Hyde Park, Buckingham Palace. You can easily be to any location in less than 30 mins, and at the end of the day, it's a pleasant stroll through a quite neighborhood back to the hotel. There is even a nice park...

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1Thank Irene2232
Ian P, General Manager at London Marriott Hotel Grosvenor Square, responded to this review

Dear Irene2232 Thank you very much for tasking the time to review our hotel on TripAdvisor. I would like to thank you for your feedback regarding our mattresses and I am delighted to be able to tell you that we are over the next few weeks replacing our mattresses. I do apologise for any impact his had on your stay....

New York City, New York
Reviewed 22 September 2014

Hotel is located just a couple of blocks from Hyde Park and near shopping area. Rooms are spacious and modern, the cocktail bar at the hotel was a great place to end the night. Great service and scotch selection. Would stay here again.

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Thank Red-White-Bubbly
Ian P, General Manager at London Marriott Hotel Grosvenor Square, responded to this review

Dear Red-White-Bubbly I would like to thank you fir your review following on from your recent stay with us. I was very glad to see you had a wonderful stay. I do hope to welcome you back soon. Kind Regards Ian Pask

New York City, New York
Reviewed 21 September 2014

Stayed for 5 nights on a business trip. Pros: Great location around the corner from U.S. embassy and Hyde Park. Rooms were small (though average for London) but well equipped. Gym was serviceable. service was very good and friendly. Cons: Hotel is small with narrow hallways. Elevators were AWFUL, slow and unreliable. breakfast was limited but expensive (cheaper/better options up...

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1Thank 80grims80
Ian P, General Manager at London Marriott Hotel Grosvenor Square, responded to this review

Dear 80grims80 Thank you very much for reviewing our hotel on TripAdvisor. I would like to convey my sincere apologies for the problems you experienced with our lifts. I can assure you this is a priorty fo the hotel and hope to have them replaced soon. Thank you for all your comments and I trust we will have the oppertunity...

Reviewed 20 September 2014

Stayed here for a business trip in September. What a great location - walking distance to many things - shopping, dining, entertainment, business, etc. Took some business meetings over a walk in Grosvenor Square. Nice pub next door. Room service dining was quite good with excellent service/staff. I found the on-site restaurant to have a limited menu and confusing hours....

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Thank NCHKCA
Ian P, General Manager at London Marriott Hotel Grosvenor Square, responded to this review

Dear NCHKCA Thank you very much for taking the time to review the hotel on Trip Advisor following on from your recent stay with us. I appreciate the feedback you gave regarding the bathrooms and gym and I do hope we will have the oppertunity of welcoming you back in the near future. Kind Regards Ian Pask

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Staying in Mayfair

Neighbourhood Profile
Mayfair
Set beside some of London's best parks and home to world-class galleries, luxurious hotels, and famed thoroughfares, the ultra upscale Mayfair is one of London's most exclusive haunts. Here the shopping is haute, the dining is exquisite, and the nightlife is vibrant. A casual stroll through the area’s chic streets will reveal that Michelin stars and chauffeured cars are practically the norm here. Even if you're on a tight budget, this exceptionally well connected swath of Central London is worth exploring, if only for the chance to take a peak at the goings on of upper crust English society.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Maze Grill Mayfair
Maze Grill Mayfair
Cuisines: Steakhouse, European, British
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Located in the fashionable Mayfair neighbourhood, the London Marriott Hotel Grosvenor Square offers a timeless blend of elegance and comfort. First built as a stately townhouse, it has evolved into an exclusive hotel that infuses contemporary chic with classic luxury and exceptional personal service. Indulge in Gordon Ramsay's Michelin Star 'Maze' restaurant, host inspired events and enjoy our hotel's ideal access to Hyde Park and the West End. ... more   less 

Additional Information about London Marriott Hotel Grosvenor Square

Address: Grosvenor Square, London W1K 6JP, England (Formerly Marriott London Grosvenor Square Hotel)
Region: United Kingdom > England > London > Mayfair
Price Range: $320 - $669 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — London Marriott Hotel Grosvenor Square 5*
Number of rooms: 237
Reservation Options:
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Also Known As:
Marriott London
London Marriott
Hotel Style:
#232 Romantic Hotel in London
#270 Luxury Hotel in London
#270 Family Hotel in London
#314 Business Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from London Marriott Hotel Grosvenor Square staff and other travellers.
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Questions? Get answers from London Marriott Hotel Grosvenor Square staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The service is so lousy that it doesn't justify staying at any of the average rooms.”
 of 5 bubbles 751piyushm, 9 Feb 2017 | Read review
“Great Customer Service, Treat you like you are the boss.”
 of 5 bubbles matthC9169KP, 2 Feb 2017 | Read review
“Higher the better”
 of 5 bubbles mrs_mtc, 1 Feb 2017 | Read review
“Avoid at all costs”
 of 5 bubbles KJHlincs, 23 Jan 2017 | Read review
“The rooms are adequate and quiet.”
 of 5 bubbles jknight910, 3 Jan 2017 | Read review
5 of 5