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London Marriott Hotel Kensington

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#221 of 1,078 Hotels in London
Certificate of Excellence
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1,374 Reviews from our TripAdvisor Community

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There are newer reviews for London Marriott Hotel Kensington
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Showing 1,246: English reviews
Cary, North Carolina
Level Contributor
121 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 6 February 2015

A reliable hotel in a great location. I have stayed there more than 25 times. Decent bar and restaurant and a new private gym has been built next door. Some of the rooms are a bit dated but functional. The service is adequate but not great. The front desk staff are usually trainees and nice but not helpful. Service line... More 

1 Thank frank r
London, United Kingdom
Level Contributor
92 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 6 February 2015

needed a room in London, and last minute this was a decent price, and local to where i needed to be. booked a double room with breakfast. easy check in, but when i asked how to use wifi, they said it was £10 for 24 hours, or free in the lobby. really? in this day and age isn't free wifi... More 

1 Thank phil p
Mumbai (Bombay), India
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 4 February 2015

Great Service & Choice of spread. Very close to Kensington Park and other Museums. Nearby to other Premium Hotels No Free wifi. Walkable distance from Tube. Has many restaurants too nearby. Overall had a very pleasant and memorable stay.

Thank mynameusername
Glasgow, United Kingdom
Level Contributor
131 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed 3 February 2015

Ok- I will start by what was special. Who said Londoners dont have a sense of humour. Check in staff pretended they didnt have my reservation- sounds cruel , but with me it worked. Samme joking at check out- Liked it! Room , for an executive upgrade was poor- similar to my usual standard in NE. Didnt appreciate the "bedroom"... More 

Thank john c
Williamsburg, Virginia
Level Contributor
347 reviews
93 hotel reviews
common_n_hotel_reviews_1bd8 154 helpful votes
Reviewed 29 January 2015

We like this hotel because of it's proximity to Earls Court on the Piccadilly Line. We appreciate the service we received from the checkin staff. Upgraded room was ver nice and the staff very pleasant to deal with. We have stayed here many times. Will continue to stay here because of location...not the quality of the place. Compared to other... More 

1 Thank BonVoyage555
Bethlehem, Pennsylvania
Level Contributor
47 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 28 January 2015 via mobile

Stayed here while in London for two days of meetings. Marriott never disappoints. My room, 221, was clean, well appointed, and maintained. Would have rated the hotel a five except for two complaints: air conditioning didn't control room temperature very well. And the room windows overlooked the brightly lit marquee over the entrance. The red lights cast an uncomfortable glow... More 

Thank sleeshark
Boulder, Colorado
Level Contributor
700 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 320 helpful votes
Reviewed 28 January 2015

As Platinum, we got early (9 AM) check-in to a large room (junior suite?). Raoul Le Joncour at reception was superb and we hope Marriott recognizes his great customer service. Our room looked out over the backside of the hotel & was quiet. Would suggest trying to avoid rooms looking over busy Cromwell Street. No issues in the room with... More 

Thank Buzzy1
Level Contributor
78 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 28 January 2015 via mobile

Our room was extremely clean. The hotel was very nicely maintained. Breakfast was delicious. Staying here while in London was perfect. The price was affordable and the location was perfect. We were able to get around very easily. The staff were all very friendly. I cant wait to go back with my husband.

Thank veronica030
Islamorada, Florida
Level Contributor
37 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 25 January 2015

The special lounge for premier Marriott customers was very nice and cozy with wonderful hors d'oeuvres and we met several very nice fellow travelers while there. The breakfast is absolutely wonderful, so be sure to book you room to include that.

Thank BJClassyLady
Level Contributor
29 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 25 January 2015

I stayed couple of times at Marriott Kensington. First time, besides it was freezing in the room and quite cold in the breakfast area, I enjoyed my stay and the services were pretty ok. This was the main reason why I wanted to return again, for my next business trip. But the second time it was quite disappointing for multiple... More 

1 Thank Andreia C
John L, General Manager at London Marriott Hotel Kensington, responded to this review

Dear Andreia, Thank you for taking the time to complete a review of your recent stay here at the London Marriott Hotel Kensington. I am sorry to see that there were a couple of issues with regards to your room and I will be sure to review your comments with our Engineering Team. I hope that all of our guests... More 

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Staying in South Kensington

Neighbourhood Profile
South Kensington
With its ivied mews, row upon row of Poppins-esque white washed mansions, and placid garden squares, it's easy to see the charms of South Kensington. And with superb access to Hyde Park, Holland Park and Kensington Gardens, as well as the largely child-friendly and mostly free Museum Quarter (not to mention more major attractions like Royal Albert Hall) such charms are easy to make the most of. As welcoming and cosmopolitan as it is reserved and residential, South Kensington is always a hit with visitors.
Explore this neighbourhood


  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
The Atrium Restaurant
The Atrium Restaurant
Cuisines: American
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Discover sophisticated comfort at the London Marriott Hotel Kensington. Set in an ideal location, our hotel offers easy access to London's most celebrated landmarks, including Hyde Park, the Natural History Museum and Kensington Palace. ... more   less 

Additional Information about London Marriott Hotel Kensington

Address: 147 Cromwell Road | Kensington, London SW5 0TH, England
Region: United Kingdom > England > London > South Kensington , Earls Court
Price Range: $198 - $420 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — London Marriott Hotel Kensington 4*
Number of rooms: 216
Reservation Options:
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Also Known As:
Marriott London
London Marriott
Hotel Style:
#166 Luxury Hotel in London
#179 Family Hotel in London
#220 Romantic Hotel in London
#224 Business Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from London Marriott Hotel Kensington staff and other travellers.
25 questions
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4 months ago
Ormskirk, United Kingdom
over a year ago
Indianapolis, Indiana
10 months ago
Tokyo, Japan
13 days ago

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Questions? Get answers from London Marriott Hotel Kensington staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Concierge level”
 of 5 bubbles JazzScuba, 27 Nov 2016 | Read review
“We liked being on a high floor.”
 of 5 bubbles HENssl, 27 Nov 2016 | Read review
“highest floor possible might be better”
 of 5 bubbles Goforminitrips, 14 Nov 2016 | Read review
“The rooms on the back side of the hotel are quiet. The view is of the back of neighboring townhomes.”
 of 5 bubbles 22207Traveler, 4 Nov 2016 | Read review
“Ask to see room”
 of 5 bubbles maddie924, 25 Oct 2016 | Read review
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