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Hilton London Kensington

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Hilton London Kensington
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3,897 Reviews from our TripAdvisor Community

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Showing 3,368: English reviews
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HINGHAM, United States
Reviewed yesterday NEW

Great stay at this hotel. Convenience to multiple tubes stops and good bus routes to central london. Was upgraded to Executive room. I just wish the air conditioning was turned on apparently they don't turn it on till later in the Spring

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank F2986XQchristopherg
North Wales
HOTEL’S FAVOURITE REVIEW
Reviewed 10 January 2017

Booked through theatre direct site, as seeing a play. Lovely the moment we walked in, smelt lovely, and very nice reception/bar area. We were quite early but the lovely lady on reception let us check in early which was a nice surprise. The room was small, but we hadn't come to stay in a hotel room, we had come to...

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Helpful?
1Thank coweejuk
About Hotel's Favourite Review
Hilton_Kensington, Executive Office at Hilton London Kensington, responded to this review

Dear coweejuk, Thank you for taking the time to share your experience on TripAdvisor. I was delighted to learn that you had a 5* experience with us recently! I am most certain that your detailed review will be of use to any future guests with regards to our location. I must, however, apologise that the receptionist did not make you...

Shepparton, Australia
Reviewed 2 days ago NEWvia mobile

Very good location as everything was walking distance. The service was great,and the room was quiet The room was tiny it was a struggle to fit 2 suitcases anywhere on the floor the restaurant was good value

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Helpful?
Thank Stevepapa74
Sundsvall, Sweden
Reviewed 3 days ago NEWvia mobile

I've stayed at this hotel on many occasions over the years. The staff are excellent & very well trained, helpful & friendly. The food in the bar, in the executive lounge & room service is good quality & good selection. But on our latest visit the hotel is a little run down & in need of a refit. The carpets...

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Helpful?
1Thank Kieron L
London
Reviewed 3 days ago NEW

Very good secure and food and room was lovly would definitely stay there again when I visit London room was clean and food was lovly lots of choice for breakfast drinks are a bit pricey but lattes are lovly

Review collected in partnership with Hilton Hotels & Resorts
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Thank Z2898OPkathryns
Reviewed 4 days ago NEWvia mobile

Spent 4 nights there, it's a very comfortable place! The staff are extremely helpful, and friendly, the place is very clean in every corner, rooms are cosy. Breakfast buffet has a huge variety and very very good quality! For the location it's a bit far from the center, however there's a bus station right infront of the hotel gate, the...

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Helpful?
Thank yousrahindam
Hilton_Kensington, Executive Office at Hilton London Kensington, responded to this review

Dear yousrahindam, Thank you for taking the time to share your kind feedback with us. I was delighted to learn that you had a comfortable stay with us and that you found our hotel to be a home away from home! We look forward to welcoming you back in the future! Kind regards, Holly PA to the General Manager

Portsmouth, United Kingdom
Reviewed 4 days ago NEW

Very easy online check in. You can choose your floor and room. Room was a good size and clean. Our room seemed to be bigger than our friends. 6078. Bed bigger and proper bath instead of just a shower cubicle. Air con didn't seem to blow out very cool air but could open the window instead. Very good selection for...

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Helpful?
Thank figgy1978
Hilton_Kensington, Executive Office at Hilton London Kensington, responded to this review

Dear figgy1978, Thank you for taking the time to post a review on TripAdvisor and for choosing our hotel as your London base. The team and I were pleased to learn that you enjoyed your time with us and we hope to welcome you back in the future! Kind regards, Holly PA to the General Manager

Reviewed 5 days ago NEW

I am a Hilton gold member and so was fortunate that we were upgraded to the presidential suite. Veronica, the manager, was amazing leading up to our stay and during our stay. The executive lounge was also very good, and Valentina was especially attentive and professional. The location is also good with easy access to the tube, overground and buses....

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Helpful?
1Thank ncq512
Hilton_Kensington, Executive Office at Hilton London Kensington, responded to this review

Dear ncq512, Thank you for taking the time to share your invaluable feedback with us. I was pleased to learn that you had a pleasant overall experience with us and that the team treated you well, especially Veronica and Valentina. We hope to have the pleasure of welcoming you back in the future. Kind regards, Holly PA to the General...

Bristol, United Kingdom
Reviewed 6 days ago NEWvia mobile

I'm a big fan of Hiltons, you know what to expect. This hotel was a little bit of a let down in some respects, the room was modern and clean but my air conditioning didn't cool down the room at all. I had double patio doors rather than a window, but they were locked so couldn't get any air circulating...

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Helpful?
Thank Clare K
Hilton_Kensington, Guest Relations Manager at Hilton London Kensington, responded to this review

Dear Clare, Thank you for sharing your review with us. We appreciate all feedback provided by our guests as it allows us to monitor and improve the areas we may currently be falling short in. We apologise for any disappointment caused. We hope to have the pleasure of welcoming you back, Kind Regards, Veronica Lenci Guest Relations Manager

Athens, Greece
Reviewed 1 week ago

This Hilton is far below the chain standards. The rooms are not renovated for many year Try to avoid the 7th floor, they do not have ventilation and the rooms are smelling and you have the feeling of mold. The breakfast range is very poor and cheap.

Review collected in partnership with Hilton Hotels & Resorts
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1Thank pavlosp776
Hilton_Kensington, Guest Relations Manager at Hilton London Kensington, responded to this review

Thank you very much for providing us with such a precious feedback as this will help us improve in the areas that matter the most to our guests. We regularly make improvements to our service based on the feedback of our valued guests, and I have forwarded your comments on the appropriate manager team for further consideration. Thank you for...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Avenue Bar & Lounge
Avenue Bar & Lounge
Cuisines: American
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Hilton London Kensington is located close to a lot of London event venues and some great shopping too. Only about a 7-minute walk from Holland Park underground station and one of the main central tube lines, Hilton London Kensington is surrounded by places to eat, drink, shop, and watch bands. There is always comedy or music at the Hammersmith Apollo - a simple walk away, or sporting events at Wembley stadium - a short train ride away. And with the modern, well-stocked Westfield shopping center located just across the road, when you stay at Hilton London Kensington you can shop all day. Whatever you chose to do in your spare time, the hotel itself is bright and airy. All the rooms have an LCD flat screen TV and a mini bar. If you don’t want a night in, relaxing in your comfortable room and don’t want to venture too far either; choose to dine in the romantic West Eleven restaurant after making the most of the 24-hour gym and the relaxing sauna and steam room. Staying at the Hilton London Kensington is about making the most out of your time in London. ... more   less 

Additional Information about Hilton London Kensington

Address: 179-199 Holland Park Avenue, London W11 4UL, England
Region: United Kingdom > England > London
Price Range: $172 - $380 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton London Kensington 4*
Number of rooms: 601
Reservation Options:
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Also Known As:
Hilton London Kensington Hotel London
London Hilton
Hilton Kensington
Hotel Style:
#311 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Hilton London Kensington staff and other travellers.
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Questions? Get answers from Hilton London Kensington staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“None of them”
 of 5 bubbles NamXpert, 13 Mar 2017 | Read review
“Try the 7th floor”
 of 5 bubbles MargreteV, 13 Mar 2017 | Read review
“Upper Floors to the inside.”
 of 5 bubbles SvenP934, 12 Mar 2017 | Read review
“Any room in the Hilton has to be good. We were on the 6th floor and it was quiet.”
 of 5 bubbles stephenrF7517PG, 9 Mar 2017 | Read review
“Ask for a room in the front if you want an outlook although it will be on the main road.”
 of 5 bubbles jesann, 8 Mar 2017 | Read review
5 of 5