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Hilton London Kensington

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Hilton London Kensington
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3,993 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton London Kensington
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Showing 3,453: English reviews
Inverness, United Kingdom
Reviewed 6 days ago NEWvia mobile

We stayed here as a couple at the beginning of the month. Staff were helpful and friendly, the hotel was clean and breakfast was lovely. We were situated in a room away from the lifts, ice machine etc and were not surrounded by noisy neighbours so we had a lovely quiet and peaceful experience. Location is good and not too...

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Helpful?
Thank JaxLun
Germany
Reviewed 6 days ago NEW

Accomodation and breakfast were excellent. Friendliness and professionality of the personell as well. We would choose Hilton Kensinton anytime again. We give extra points for the reception and for the quality of the beds, we slept very well! Rooms were clean and comfortable.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank 774jurgenw
Southport, United Kingdom
Reviewed 6 days ago NEW

Not great value. The bedroom was tidy and functional but the bed was a little shaky and noisy - creaking. The air on worked well and not too noisy. The bathroom was in need of a refurb. The door was sliding but not very smooth running. The shower was tiny with barely room to turn (I'm average size 5'10, 13st)....

Review collected in partnership with Hilton Hotels & Resorts
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Thank 91keith91
Lagos, Nigeria
Reviewed 1 week ago NEW

I have stayed at this hotel over a dozen times as the location is suitable being close to Westfield and my usual places of interest. My last experience in late April 2017 was a complete disaster and sadly some of the issues have occurred during previous visits with no improvements at all. The room service and housekeeping staff lack basic...

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Thank janicechinwuba
California
Reviewed 1 week ago NEW

Good location, quiet, clean rooms. Staff were helpful, friendly, professional. Executive Lounge was great. Close to bus line and good restaurants. Nice walk from hotel to downtown London. Knowledgeable concierge (Tim) and reservations man, Panu. Overall great stay thanks to Patricia Mahon (GM) and her fellow employees. Looking forward to our return.

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Thank J C
Dundee, United Kingdom
Reviewed 1 week ago NEWvia mobile

Friendly staff, good location next to 1 of Europe's biggest shopping malls, excellent selection for breakfast however a bit slow at clearing the tables, rooms a little on the small side but adequate. Good value for what we paid.

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Thank Doug J
Dublin, Ireland
Reviewed 1 week ago via mobile

Visited here for the weekend. The front of the building, lobby area and bar/restaurant are well maintained and modern however once you enter the hotel floors they are very dated including the rooms. The rooms are small enough and not much space to move around. The bathroom as well is not convenient for any person who is tall you could...

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Thank Kav38
Lynn, Massachusetts
Reviewed 1 week ago

We arrived quite early so understandably the rooms were not ready yet, but the bellman took our luggage efficiently and held them at the concierge while we toured London. The rooms were on the small side but were clean and comfortable. Room service was tasty but a little overpriced, though I guess that's to be expected these days. The lobby...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank logand726
Hilton_Kensington, Guest Relations Manager at Hilton London Kensington, responded to this review

Dear Logand, Many thanks for your review of your recent stay at the Hilton London Kensington. We are delighted that you generally enjoyed your stay and appreciate you taking the time to let us know. We hope to have the pleasure of welcoming you back in the near future. Kind Regards, Veronica Guest Relations Manager

Yakima, Washington
Reviewed 1 week ago via mobile

Tiny room where two adult travelers had no space to un pack or move around. The loo had the same issue. The closets as well. And the loo door had been beaten to a pulp by slamming the entry door into it. IMHO this is not acceptable for a Hilton and not for a HiltonHonors member.

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Helpful?
Thank Mike A
Hilton_Kensington, Guest Relations Manager at Hilton London Kensington, responded to this review

Dear Mike, Thank you for sharing your review with us. We appreciate all feedback provided by our guests as it allows us to monitor and improve the areas we may currently be falling short in. We apologise for any disappointment caused. Please be assured that all the points you raised have been addressed and taken on board by management for...

Southern Finland, Finland
Reviewed 1 week ago

A hotel with great location (close to underground station) and friendly staff. The breakfast was good and service as well. Room was a bit small but it did not bother us. Clean room with Hilton quality. Food at the lobby restaurant was very good. And drinks too.

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Helpful?
Thank MaaritLind
Hilton_Kensington, Guest Relations Manager at Hilton London Kensington, responded to this review

Dear MaaritLind, Many thanks for your review of your recent stay at the Hilton London Kensington. We are delighted that you generally enjoyed your stay and appreciate you taking the time to let us know. We hope to have the pleasure of welcoming you back in the near future. Kind Regards, Veronica Guest Relations Manager

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Avenue Bar & Lounge
Avenue Bar & Lounge
Cuisines: American
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Expect a warm welcome the moment you arrive at Hilton London Kensington. We’re located in the leafy district of Holland Park, 30 minutes from Heathrow Airport, with excellent transport links into Central London and three different tube lines nearby. Spend a leisurely day at Westfield London Shopping Centre, just 5-minutes away, the largest mall in London features 265 high-end shops, over 50 restaurants, a spa and a cinema. After a busy day taking in the sights of London, retreat to one of our stylish rooms or suites. Enjoy the fresh, bright décor of a guest room, choose a deluxe room for extra amenities or upgrade to a suite for a separate living space. Executive rooms offer Executive Lounge access with free continental breakfast, afternoon refreshments and an open bar. Start the day with a hearty buffet breakfast in the chic WestEleven restaurant, serving innovative dishes prepared with the freshest ingredients. Meet with friends over cocktails in the Avenue Bar & Lounge, or enjoy a freshly brewed coffee while surfing the web. Staying at the Hilton London Kensington is about making the most out of your time in London. ... more   less 

Additional Information about Hilton London Kensington

Address: 179-199 Holland Park Avenue, London W11 4UL, England
Region: United Kingdom > England > London
Price Range: $199 - $509 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton London Kensington 4*
Number of rooms: 601
Reservation Options:
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Also Known As:
Hilton London Kensington Hotel London
London Hilton
Hilton Kensington
Hotel Style:
#313 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Hilton London Kensington staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“home from home”
POJ888, 29 Apr 2017 | Read review
“great coffee machine in the lobby”
Saoirsesdad, 27 Apr 2017 | Read review
“Rooms away from the street”
janicechinwuba, 24 Apr 2017 | Read review
“Low front can suffer from a little traffic noise”
SteevUK, 16 Apr 2017 | Read review
“We had a corner room which was quiet though far from the elevator. It is a matter of personal preference.”
judyandrob, 15 Apr 2017 | Read review
5 of 5