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Hilton London Kensington

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Traveller (917)
Room & Suite (433)
Dining (62)
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Overview
  • Excellent22%
  • Very good42%
  • Average23%
  • Poor9%
  • Terrible4%
Travellers talk about
“holland park”(316 reviews)
“shepherds bush”(226 reviews)
AMENITIES
Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
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Additional information
Offers from Hilton London Kensington
Special Offer: Advance Purchase
Offers from Hilton London Kensington
Special Offer: Advance Purchase
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Rooms
Jun. 4Jun. 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (4,574)
There are newer reviews for Hilton London Kensington
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3,961 results
Traveller rating
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1,511
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930
1,511
944
372
204
Show reviews that mention
All reviewsholland parkwestfield shopping centreshepherds bushthe executive loungecentral linenotting hilltube stationbus stopan upgradetwin roomwest endfew minutes walkkensingtonconciergeolympiaheathrowpubs
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1,061 - 1,065 of 3,961 reviews
Reviewed September 10, 2016

So one night mid week here. Check in polite and helpful. Nearest tube is Sheperds Bush, just a few minutes walk away - near Westfield shopping as well. Room is OK but quite small with an even smaller bathroom. Put up the luggage case holder...More

Thank swanboy01
Response from Hilton_Kensington, Executive Office at Hilton London KensingtonResponded September 15, 2016

Dear swanboy01, Thank you for sharing your feedback with us following your recent stay at Hilton London Kensington. Your kind comments on the friendliness and helpfulness of our staff are much appreciated, and I have shared your review with the team, who are delighted to...More

Reviewed September 9, 2016 via mobile

Having never stayed at a Hilton before, I was not quite sure what to expect. Whilst the service was exemplary, the staff unfailingly polite at all times, the hotel rooms are more travel lodge than our expectations of a Hilton. The hotel feels dated and...More

1  Thank Gareth T
Response from Hilton_Kensington, Manager at Hilton London KensingtonResponded September 10, 2016

Dear Gareth, Thank you very much for taking your time to share your comments with us and other travelers. Your remarks are highly appreciated as it allow us to improve the services we provide. Thank you once again. Regards, Jakub Night Manager

Reviewed September 8, 2016 via mobile

This is a very busy hotel close to Westfield Shopping Centre and Shepherd's Bush Tube/ Overground. Very conveniently situated. Large well-equipped room and full bathroom. Brilliant bed. Very quiet with little disturbance. There are notices advising one to get to breakfast early to avoid the...More

Thank Warren123Sha
Response from Hilton_Kensington, Manager at Hilton London KensingtonResponded September 10, 2016

Dear Warren123Sha, Thank you very much for staying recently. I am delighted to learn that you had great experience. We do hope that we will have chance to welcome you back soon! Yours, Jakub Night Manager

Reviewed September 8, 2016

I stayed with my sister end of August and we booked in July through a third party on Trivago called 7 Ideas, i'd never heard of them before, but checked reviews before booking and they seemed fine. When we checked in at the Hilton they...More

1  Thank claireewing91
Response from Hilton_Kensington, Manager at Hilton London KensingtonResponded September 14, 2016

Dear Claireewing91 Thank you for taking the time to review your experience with us at the hotel. I am deeply apologetic for the issues you have experience and lack of concern from our team. I would like the opportunity to discuss this further with you....More

Reviewed September 8, 2016 via mobile

I chose this hotel for it location to the carnival, and am glad we stayed here. The hotel was about a 15 min walk to the carnival. The Hilton itself was a lovely hotel to stay in, the rooms were comfy and nice and the...More

Thank Natalie C
Response from Hilton_Kensington, Manager at Hilton London KensingtonResponded September 10, 2016

Hi Natalie, Thank you very much for your review! I am happy to learn that we were able to provide you with a home away home during the Carnival. We will be looking forward towards welcoming you back next year! Yours, Jakub

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About
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$147 - US$335 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#356 Luxury Hotel in London
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
US$147 - US$335 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#356 Luxury Hotel in London
Room types
Non-Smoking Rooms, Accessible rooms
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Traveller (917)
Room & Suite (433)
Dining (62)
Pool & Beach (2)
Business Centre & Event Rooms (21)
Questions & Answers
Ask a question
stepstep
May 15, 2018|
AnswerShow all 3 answers
Response from Magnifico M | Reviewed this property |
I don't know. I suggest that you ring the hotel and ask them.
0
Votes
Everly1228
April 15, 2018|
Answer
Response from Robert H | Reviewed this property |
Yes the hotel can store luggage whilst your room is being cleaned. Or if you arrive early before designated check in time.
3
Votes
mulan3
March 17, 2018|
AnswerShow all 8 answers
Response from Hilton_Kensington | Property representative |
Hi Mulan3, Yes there are towels and a hairdryer in all our rooms. Kind Regards Team Kensington
0
Votes
Room Tips
"Our twin room was fair sized with views to front street"
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"The executive lounge is better than average but don't expect much from the rooms."
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"Junior suite when traveling with family."
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"Expect rooms to be small. It is London/same expectation as New York. Upgrade to a Junior/Suite."
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