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Hilton London Kensington

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Hilton London Kensington
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3,655 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton London Kensington
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Showing 3,162: English reviews
Grand Cayman
Reviewed 1 week ago

For £75 per night I could not complain. The check in was easy, they changed room from a twin to a double room. The hotel is right near the tube and also westfield. The check out was easy and they immediately removed the £40 bar bill that some swine had signed for under my room number the night before. Lots...

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Helpful?
Thank Mr C
Hilton_Kensington, Executive Office at Hilton London Kensington, responded to this review

Dear Mr C, Many thanks for your review of the Hilton London Kensington following your recent stay! We appreciate you taking the time to provide us with your feedback following your stay and are delighted that you enjoyed your time at the hotel and found our facilities and wonderful location suitable to your needs. We hope to welcome you back...

Nicosia, Cyprus
Reviewed 1 week ago

I read reviews for this hotel's rooms that were not so good. My experience was just the opposite. The room that we stayed on the 4th floor facing the main road with a view of the park was excellent. Renovated with very good (but small) mattress and a good size bathroom. The room was very clean with tea and coffee...

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Helpful?
1Thank Roxanne3110
Hilton_Kensington, Executive Office at Hilton London Kensington, responded to this review

Dear Roxanne3110, Thank you for sharing your kind feedback with us following your stay at our hotel. It is so rewarding for the team to be reminded of the positive impact their wonderful service has on our guests experience at the hotel as they always endeavour to make it the best possible. We hope to have the pleasure of welcoming...

Norwich, United Kingdom
Reviewed 1 week ago via mobile

This is a favourite hilton where you're always looked after. Cameron front desk manager sorted our breakfast and requests. Suites are comfortable and staff are excellent. The executive lounge has plenty of seating and good service. A brand worth sticking to.

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Helpful?
Thank jen545
Hilton_Kensington, Executive Office at Hilton London Kensington, responded to this review

Dear jen545, I was delighted to learn that we are your favourite hotel! Thank you from myself and the team for sharing your kind feedback on TripAdvisor and for highlighting our lovely Front Desk Manager, Cameron. We very much look forward to welcoming you back soon! Kind regards, Holly PA to the General Manager

Gibraltar
Reviewed 1 week ago

Good hotel for a quick visit to London.Bed was very comfortable and room very clean,with fresh clean towels and toiletries replenished daily and tea and coffee making facilities. The only downside for me was that the WiFi is not free,their is a £12.00 daily charge. I would recommend this hotel as its in an excellent location with the underground station...

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Helpful?
Thank pinky_naomi
Hilton_Kensington, Executive Office at Hilton London Kensington, responded to this review

Dear pinky_naomi, Many thanks for your review of the Hilton London Kensington following your recent stay! We appreciate you taking the time to provide us with your feedback following your stay, and are delighted that you enjoyed your time at the Hotel and found our rooms and facilities suitable to your needs. We do have a number of options available...

Louth, United Kingdom
Reviewed 1 week ago

We stayed here with another couple for two nights, both in double executive rooms. From check in, which took over half an hour with the receptionist leaving us three times to the tired and worn rooms and the the lack of service at breakfast, this was a disappointing stay. The saving grace was the executive lounge, and you get less...

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Helpful?
Thank chez68blue
Hilton_Kensington, Executive Office at Hilton London Kensington, responded to this review

Dear chez68blue, Thank you for taking the time to share your invaluable feedback with us. We regularly make improvements to our service based on the feedback of our valued guests, and I have forwarded your comments on the appropriate manager team for further consideration. Thank you for bringing this to our attention and please accept my sincere apologies for any...

New Milton, United Kingdom
Reviewed 1 week ago

Stayed here for one night for a weekend away in London. I found all the staff that I encountered very friendly and helpful. The room was clean and well equipped. A good size en suite and tea and coffee making facilities. We ran out of milk as we always do but were given plenty of supplies when we asked. Very...

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Helpful?
Thank Hazel D
Hilton_Kensington, Executive Office at Hilton London Kensington, responded to this review

Dear Hazel D, Thank you for sharing your feedback with us on TripAdvisor. The team and I are delighted to learn that you had a pleasant weekend stay with us recently! We are also thrilled to read that you would consider our hotel in the future so look forward to hopefully welcoming you back! Kind regards, Holly PA to the...

Swansea, United Kingdom
Reviewed 1 week ago

We spent two nights here on a family ladies Christmas shopping trip. We had a twin and double adjoining rooms which were a good size. The rooms were clean, comfortable and well stocked with tea and coffee A fridge was available for use and could be stocked as a mini bar if so wished. The bathroom was clean with white...

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Helpful?
2Thank Pam T
Hilton_Kensington, Executive Office at Hilton London Kensington, responded to this review

Dear Pam T, Many thanks for your review of the Hilton London Kensington following your recent stay! We appreciate you taking the time to provide such detailed feedback of your stay, and are delighted that you enjoyed your time at the Hotel and found our rooms and facilities suitable to your needs. With regards to the poor experience you had...

Reviewed 1 week ago via mobile

Satisfactory for the standard of Hilton group of hotels .was rather surprised by the front office staff since they offered us better rates if we book directly with them , the travel agent n online booking rates are bit more expensive according to them , it was not only for me but they were offering for other customers as well...

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Helpful?
Thank Dinesh P
Hilton_Kensington, Executive Office at Hilton London Kensington, responded to this review

Dear Dinesh P, Thank you for taking the time to post a review on TripAdvisor following your stay. I am very sorry if you felt uncomfortable with the team discussing your method of booking. I have shared your concerns regarding this with the front office management team. However, we have special offers on our website, for example all Hilton HHonors...

Lincolnshire, United Kingdom
Reviewed 1 week ago

Good hotel,staff and very well located and only five minutes walk to one tube station or for a change of scenery, ten minutes maximum to holland park underground station. Many independent shops and a good pub nearby.

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Helpful?
Thank Gordon B
Hilton_Kensington, Manager at Hilton London Kensington, responded to this review

Thank you for the review. Your comments are highly appreciated and we are happy to read that you were satisfied with your stay. Hopefully we will see you back in the near future. Yours, Jakub Night Manager

Wareham, United Kingdom
Reviewed 1 week ago

A very enjoyable stay in London even if it was business. The check in staff were fast and efficient and greeted with a smile. The down stairs area was clean and tidy and I found all staff polite and willing to help. If you take a car parking at the hotel is quite expensive at £35 per day. I've stay...

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Helpful?
Thank Darren T
Hilton_Kensington, Manager at Hilton London Kensington, responded to this review

Than you for your review Darren. I am happy to read that we were able to provide you with comfortable base for your business trip. We hope to see you back soon. Regards, Jakub Night Manager

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Avenue Bar & Lounge
Avenue Bar & Lounge
Cuisines: American
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Hilton London Kensington is located close to a lot of London event venues and some great shopping too. Only about a 7-minute walk from Holland Park underground station and one of the main central tube lines, Hilton London Kensington is surrounded by places to eat, drink, shop, and watch bands. There is always comedy or music at the Hammersmith Apollo - a simple walk away, or sporting events at Wembley stadium - a short train ride away. And with the modern, well-stocked Westfield shopping center located just across the road, when you stay at Hilton London Kensington you can shop all day. Whatever you chose to do in your spare time, the hotel itself is bright and airy. All the rooms have an LCD flat screen TV and a mini bar. If you don’t want a night in, relaxing in your comfortable room and don’t want to venture too far either; choose to dine in the romantic West Eleven restaurant after making the most of the 24-hour gym and the relaxing sauna and steam room. Staying at the Hilton London Kensington is about making the most out of your time in London. ... more   less 

Additional Information about Hilton London Kensington

Address: 179-199 Holland Park Avenue, London W11 4UL, England
Region: United Kingdom > England > London
Price Range: $165 - $389 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton London Kensington 4*
Number of rooms: 601
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Hilton EMEA, Travelocity, HotelTravel.com, Odigeo and Priceline so you can book your Hilton London Kensington reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton London Kensington Hotel London
London Hilton
Hilton Kensington
Hotel Style:
#310 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Hilton London Kensington staff and other travellers.
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Questions? Get answers from Hilton London Kensington staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a newer premium room if you can get it.”
 of 5 bubbles 100nightsayear_sea, 7 Dec 2016 | Read review
“Higher floors were much quieter.”
 of 5 bubbles 335traceyj, 4 Dec 2016 | Read review
“The corridors are long 3057 was nearer the lift area and appeared bigger than the rooms at the farther end??”
 of 5 bubbles 283pamt, 27 Nov 2016 | Read review
“Four lifts/elevators in lobby.”
 of 5 bubbles 738gordonb, 26 Nov 2016 | Read review
“inside facing rooms are quieter”
 of 5 bubbles A7982QYjohnk, 24 Nov 2016 | Read review
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