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Crowne Plaza London Kensington

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Crowne Plaza London Kensington
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2,105 Reviews from our TripAdvisor Community

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Showing 1,706: English reviews
Dallas, Texas
Level Contributor
68 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 4 days ago NEW

I have to agree with the other reviewers. This place is outstanding. Well run, clean, great staff, and nice rooms. The bar was pleasant and run by a great staff. The rooms were quiet and the housekeeping was fast and efficient. I would highly recommend this hotel.

Helpful?
Thank srdbigd
Simon W, Front Office Manager at Crowne Plaza London Kensington, responded to this review

Dear srdbigd, Thanks so much for your comments! It's great to hear that you had a wonderful stay like so many of our other guests. We've recently refurbished our bar and now offer a trendy, elegant experience with a variety of hand-picked drinks and creative cocktails. Combined with our one-acre garden, it's the perfect place to spend an evening. I... More 

Wellington Point, Australia
Level Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 days ago NEW

This is our last accommodation of a 30 day trip around the UK/France and Belgium. All accomodation apart from Liverpool has been very good. This hotel is perfect to end the trip. It is luxurious - plenty of room, soft beds, soft pillows and excellent facilities. Breakfast was great as well. Terrific location with access to transport, restaurants and pubs.

Helpful?
Thank dusty082016
Simon W, Front Office Manager at Crowne Plaza London Kensington, responded to this review

Dear dusty082016, Thanks so much for taking the time to review your stay with us. I'm pleased to read that we were able to cap your trip off so well! We pride ourselves on ensuring all our guests have a great nights sleep with soft pillows and blackout curtains, as well as triple glazing in our windows. We even offer... More 

Birmingham, United Kingdom
Level Contributor
27 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 5 days ago NEW via mobile

We stayed here for my birthday weekend and it was great The room size was ideal for a couple with a crib for our baby, the staff really helpful with getting this in the room and helping with sterilising bottles etc... We are members and had a club room which comes with access to the club lounge, this is really... More 

Helpful?
Thank Laurent27_13
Simon W, Front Office Manager at Crowne Plaza London Kensington, responded to this review

Dear Laurent27_13, Thank you so much for taking the time to review your stay with us. We really enjoy looking after our loyal IHG members and I am delighted you enjoyed your stay so much. Our Club Lounge is the perfect place to relax over a leisurly breakfast, or enjoy a cold drink and nibbles at the end of the... More 

Sydney, Australia
Level Contributor
45 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 1 week ago

I have stayed at this hotel before, so won't go over the great location, friendly staff etc. This stay I left behind some cash and my shaver charger and realised only when I got out of the taxi at Paddington. I immediately called and was put through to the head of house-keeping who recovered my goods. She had my goods... More 

Helpful?
Thank Seanster
Simon W, Front Office Manager at Crowne Plaza London Kensington, responded to this review

Dear Seanster, Thanks for taking the time to review your stay with us. I'm really pleased you found your most recent stay so comfortable and that our head housekeeper was able to help solve your lost property enquiry. We always try and go the extra mile for guests to ensure everyone leave our hotel happy and I'm really happy you... More 

roma
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 1 week ago

I arrived with my family for 3nights and all things was perfect! The breakfast has all variety of what you need to begin the day in right way. I choose a room in 3rd floor very confortable and clean (there is no bidet, but in England unfortunatly is normal).The receptionist are professional and there is also a very smart garden... More 

Helpful?
Thank falco66
Simon W, Front Office Manager at Crowne Plaza London Kensington, responded to this review

Dear Falco66, Thank you for your review. I'm rally happy that you found your room so comfortable and that you enjoyed our lovely one-acre garden. We're really proud of this peaceful space! I'm sorry about the experience with your taxi driver. Our concierge team has relationships with some of the most professional driver services in London so they are investigating... More 

Riyadh, Saudi Arabia
Level Contributor
28 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 1 week ago via mobile

First las talk about internet at the hotel is bast speed i see on hotel on word over 100 M the service at the hotel is good Great stuff very clean room housekeeping is good The suite is very good breakfast is medium. They have good restaurant as well also that area is very good you have all the shop... More 

Helpful?
Thank Nezarrr
Simon W, Front Office Manager at Crowne Plaza London Kensington, responded to this review

Dear Nezarr, Thank you very much for your compliments. I'm so pleased you had such a great experience at our hotel. Our internet is indeed some of the fastest in Europe - it's free on unlimited devices and consistently rated among the best hotel WiFi services in Europe. We know how important a good, quick internet connection is these days... More 

Thousand Oaks
Level Contributor
23 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 1 week ago

This hotel has it all for a perfect location, difficult to find well priced rooms with spacious double beds, 2 min walking distance to main tube, 4 min walk to Starbucks, 10 min walk to Harrods, 5 min to Natural History Museum and Victoria and Albert Museum, 15 min walk to Whole Foods, quaint quiet walking streets, 8 minute walk... More 

Helpful?
Thank Elizabeth S
Simon W, Front Office Manager at Crowne Plaza London Kensington, responded to this review

Dear Elizabeth S, What a wonderful review! Thank you so much for taking a moment to share your thoughts with us. We really appreciate it! We're really proud of our location in Kensington. This is one of London's most beautiful and peaceful neighbourhoods and it's steeped in history and dotted with lovely little gardens and buildings - all while being... More 

Nazareth, Pennsylvania
Level Contributor
32 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 1 week ago

Hotel was right next to a tube stop, which made it convenient to get around the city, but still away from the hub bub of the city central. Room was nice sized, large enough to accommodate my family of four. Check in was easy, bathroom was nice.

Helpful?
1 Thank Jennifer T
Simon W, Front Office Manager at Crowne Plaza London Kensington, responded to this review

Dear Jennifer T, Thank you so much for your review. I'm delighted you enjoyed your stay so much. We are ideally suited for families as we have plenty of spacious family rooms with two double beds and are close to some of the best attractions in London - the Natural History Museum is just five minutes away and is a... More 

Auckland
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago via mobile

Staff are friendly breakfast is great and services awesome Had a great experience staying at this hotel which is relatively central to our trip Staff were friendly and helpful Rooms were a decent size and beds were adequate although would have preferred bigger bed for us as a double wasn't quite big enough

Helpful?
Thank joker9
Simon W, Front Office Manager at Crowne Plaza London Kensington, responded to this review

Dear joker9, Thanks a lot for taking the time to write a review of your stay. I'm really happy you had such a great stay and enjoyed our extensive buffet breakfast offering - we have one of the largest breakfast buffets in London with more than two dozen options available. Unlike many hotels in London, all of our beds are... More 

dammam
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 weeks ago via mobile

Beautiful luxury hotel. Beside river close. Great location every think is walk distance. When I checked out I kept my luggage in the hotel and come back later to take it. The stuff are helpful. Just one thing is not bigger like the hotel it's the breakfast really little buffet in high price.

Helpful?
Thank saleh3aro
Simon W, Front Office Manager at Crowne Plaza London Kensington, responded to this review

Dear saleh3aro, Thanks for taking the time to share your five-star review with us. oUr location is indeed ideal - we're just ten minutes from the famous Kensington museums and one minute from the nearest underground station. We're always happy to store luggage on the day of arrival and departure so that our guests can make the most of every... More 

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Staying in South Kensington

Neighbourhood Profile
South Kensington
With its ivied mews, row upon row of Poppins-esque white washed mansions, and placid garden squares, it's easy to see the charms of South Kensington. And with superb access to Hyde Park, Holland Park and Kensington Gardens, as well as the largely child-friendly and mostly free Museum Quarter (not to mention more major attractions like Royal Albert Hall) such charms are easy to make the most of. As welcoming and cosmopolitan as it is reserved and residential, South Kensington is always a hit with visitors.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Room Service
  • Conference Facilities
Official Description (provided by the hotel)
Crowne Plaza London Kensington is a contemporary designed boutique hotel just a stone's throw away from Gloucester Road tube station with direct connectivity from Heathrow Airport (via the Piccadilly line) and from Victoria train station (via the District or Circle line). Harrods, Hyde Park, Natural History Museum, Royal Albert Hall and Science Museum, Earls Court and Olympia Exhibition Centres are few of London's top tourist attractions that are in close proximity to the hotel. Crowne Plaza London Kensington is a perfect hub for shopaholics as Knightsbridge, Sloane Square and the West End are all easily accessible. Retreat and recharge in one of the 162 spacious bedrooms featuring new beds, linen and other facilities such as highspeed broadband internet access and 32 inch flat screen televisions to meet the requirements of a savvy traveller. Of all of Kensington's bars, The Bar seems to be a favourite hang out for locals that end up dining at the Umami restaurant. Crowne Plaza London Kensington boasts over 250 square metres of event spaces that all have natural daylight. The boardroom and garden room overlook the hotels private landscaped garden; a rare sight in a central London hotel. The hotel also has a state of the art fitness suite with the most up to date training equipment. ... more   less 

Additional Information about Crowne Plaza London Kensington

Address: 100 Cromwell Road | Kensington, London SW7 4ER, England
Region: United Kingdom > England > London > South Kensington
Price Range: $214 - $505 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza London Kensington 4*
Number of rooms: 162
Reservation Options:
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Also Known As:
Crowne Plaza Kensington Hotel London
Hotel Style:
#116 Luxury Hotel in London
#122 Business Hotel in London
#135 Family Hotel in London
#166 Romantic Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza London Kensington staff and other travellers.
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Questions? Get answers from Crowne Plaza London Kensington staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“6th floor is quiet”
 of 5 bubbles dusty082016, 30 Nov 2016 | Read review
“Rooms on the back of the hotel are wonderful- quiet and picturesque.”
  • Partial view from our room
  • Juliet balcony
 of 5 bubbles 41ElizabethS, 22 Nov 2016 | Read review
“Our room was on a high floor and very quiet.”
 of 5 bubbles W9739ODalexh, 14 Nov 2016 | Read review
“The duplexes on the 6th floor are a treat.”
 of 5 bubbles 524Meg56, 9 Nov 2016 | Read review
“worthwhile paying for club access”
 of 5 bubbles RSumner, 2 Nov 2016 | Read review
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